Julio Monteros
**** * ****** **, ******, AZ *****, USA
Tucson, AZ, 85746
*************@*****.***
WORK EXPERIENCE
SPRINT, TUCSON, AZ
SALES REPRESENTATIVE, APR 2019 - CURRENT
T-MOBILE, Tucson, AZ
Assistant Manager, Jul 2017 – Apr 2019
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when inventory drops to a specified level. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Review inventory and sales records to prepare reports for management and budget departments. Keep records of purchases, sales, and requisitions. KENTUCKY FRIED CHICKEN, Tucson, AZ
Cashier, Sep 2014 – Jul 2017
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. EDUCATION
Pima community college
Tucson, AZ
A.A. Journalism (May 2018)
GPA: 2.8
Sunnyside High School
Tucson, AZ
High School Diploma (May 2013)
GPA: 3.0
5616 S Monroe St, Tucson, AZ 85746, USA Tucson, AZ, 85746 520-***-**** *************@*****.*** ADDITIONAL SKILLS
Bilingual in Spanish
Customer Service Oriented
Multitasking
Computer Skills
Communication Skills
Strong Work Ethic
Positive and Optimistic
Friendly Demeanor
REFERENCES
MANOLO STACEY, Sales Representative, T-Mobile
520-***-**** - Former Coworker
JORGE ROCHA, Bank Teller, Wells Fargo
520-***-**** - Former Coworker
MARIANNA OLIVARRIA, Cashier, Kentucky Fried Chicken
520-***-**** - Former Coworker
5616 S Monroe St, Tucson, AZ 85746, USA Tucson, AZ, 85746 520-***-**** *************@*****.***