CYBERSECURITY AND PRIVACY MANAGEMENT

Security Training & Awareness Security Governance & Policy IT Risk Management

Incident Response Security Compliance (NIST CSF) PII Data Protection HIPAA

Relationship Management Creative Problem-Solving

PROFESSIONAL EXPERIENCE:

Information Security Analyst June 2020 - present

Institute of International Education, Washington, DC

●IT Risk Management

oCo-developed IIE’s automated IT Security Questionnaire in OneTrust to evaluate third party risk for vendors and sub-recipients (NIST Cyber Security Framework alignment)

oUpdated IIE’s Risk Register and prioritized POA&Ms from the 2020 IT Risk Assessment

oParticipated in briefings for the 2020 IT Risk Assessment engagement with third party firm in absence of Director of information Security and Compliance

●Incident Response

Co-drafted the organization’s Security Incident Response Procedures (Plan) using NIST standards and industry best-practices

Drafted organizationally-specific threat scenarios and testing guides for IIE’s Incident Response Tabletop Testing Exercise using NIST documentation

●Security Training and Awareness

Co-created IIE’s 2020 Security Awareness Training and corresponding Assessment using the InfoSec Institute training platform

Conducted live, remedial training sessions on phishing detection and reporting for Team Members who consistently failed IIE’s quarterly phishing tests

●Security Policy and Governance

Researched and identified strategic enterprise approaches to support the creation of the IIE Bring Your Own Device (BYOD) Policy and BYOD Terms of Use Agreement using the InfoTech research and consulting service and NIST guidance

Desktop Support Specialist July 2019-June 2020

Prince George’s County Department of Family Services, Clinton, MD

●Implemented secure WiFi, LAN and VoIP networks at remote locations, leading client/server configuration and performance-tuning of crucial infrastructure to ensure seamless business operations

●Performed maintenance on DFS technical equipment (supported systems, workstations, mobile devices, printers, etc.)

●Quickly and efficiently resolved user service desk tickets - closed 95% of assigned service tickets on the first call without escalation and achieved a user satisfaction rating of 4.9/5.0

●Effectively resolved complex issues including system crashes, network slowdowns, connectivity problems, security breaches and virus infections

Community Development Specialist February 2019-July 2019

Consumer Direct, Washington, DC

•Worked directly with DC Health Finance to provide services in a professional, empathetic and client-focused manner.

•Facilitated greater participant choice and control in choosing services, support and goods provided by the Medicaid Waiver Program

•Performed home-visits for program enrollment and ongoing monitoring

•Created and updated service plans and budgets for participants in the program and obtained approval from DC Health Finance

•Managed payroll, client and caregiver records and accounts and assisted with on-board hiring and terminations

•Attended educational meetings and training sessions as required by the program

Resource Center Intern May 2015-July 2018

Sheridan Hollow Drop-In Center, Albany NY

●Shadowed program and case managers in daily tasks and participated in secure document filing

•Served food to the Sheridan Hollow residents

•Managed activity within the clothing pantry in Sheridan Hollow

EDUCATION:

Master’s Degree - Cybersecurity Management and Policy June 2021

University of Maryland, Global Campus, Largo, MD

GPA 3.7

Bachelor of Science - Political Science and Criminal Justice May 2018

Lincoln University of Pennsylvania, Lincoln University PA

GPA 3.2

PROFESSIONAL CERTIFICATIONS:

CompTIA Security+ (expected December 2020)

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