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Security Officer Customer

Location:
Mumbai, Maharashtra, India
Posted:
December 30, 2020

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Resume:

CURRICULLAM VITAE

To associate with progressive forward looking organization that

provides scope to apply my knowledge & be a part of the team work that works dynamically towards the growth of organization. PERSONAL DETAILS:

NAME: SUMIT DAYANAND VAITY.

ADDRESS: C9 OCEANIC CHS VADAVALI VILLAGE NAIGAON WEST THANE MAHARASHTRA PIN CODE: 401207

DATE OF BIRTH: 11/06/1990.

MARITAL STATUS: UNMARRIED.

NATIONALITY: INDIAN.

SEX: MALE.

LINGUISTIC PROFICIENCY: ENGLISH, HINDI, MARATHI.

MOBILE NO: 787-***-****.

E-MAIL ID: adi1p7@r.postjobfree.com.

PASSPORT DETAILS: PASSPORT NO: L6869703.

DATE OF ISSUSE: 23/01/2014.

DATE OF EXPIRY: 22/01/2024.

PLACE OF ISSUSE: THANE.

INDIAN CDC DETAILS: CDC NO: MUM312835.

DATE OF ISSUSE: 01/06/2018.

DATE OF EXPIRY: 31/05/2028.

SHIPPING MASTER OFFICE: MUMBAI.

EDUCATIONAL QUALIFICATION:

CLASS BOARD UNIVERSITY YEAR OF PASSING

SSC MUMBAI MARCH 2006

HSC MUMBAI FEBRUARY 2008

T.Y.Bsc MUMBAI APRILL 2013

WORK EXPERIENCE:

Employer : Carnival Cruise Lines

Designation : Security officer

Department : Security

Date of Employment : 21June 2019- Till date.

Job Role:

Monitors security aboard the ship 24/7 alternating day and night shifts.

Presents to the Chief Security Officer the log of activities during the night time hours.

Performs regular safety rounds of public, crew and off-limit areas of the ship.

Conducts frequent security inspections of the crew quarters during his/hers duty hours.

Conducts random and scheduled crew cabin checks, alcohol and illegal drugs test as directed by the Chief Security Officer and the Staff Captain.

Attends meetings, training activities and courses as required by the cruise line regulations.

Conduct access control for cruise passengers, employees, visitors, and other persons to guard and maintain security of premises.

Inspect passenger and crew documents validity such as; port ids, driver’s licenses, passports for access control to the ship.

In the case of a fire be able to access and control the situation properly the until arrival of the dedicated fire-fighting team.

Familiarity with the location and use of all safety and security related equipment aboard the ship.

Employer : Indigo Airlines.

Designation : Officer Security.

Department : Security.

Date of Employment : 08May2017—21June2018.

Job Role:

Perform duties as per security programme

Maintain work procedures as per company requirements

Control theft and pi1ferage.

Security of the aircraft.

Security and surveillance in baggage make up area.

Security and surveillance in baggage break up area.

Trained on screening X-BIS.

Security of catering items

Secondary Ladder point checks.

Greeted the passenger verified their boarding pass.

Maintained a friendly, positive attitude when dealing with distressed passengers.

Trained on Dangerous Goods and Regulations.

Employer : Air India Air Transport Services Ltd.

Designation : Security Agent.

Department : Security

Date of Employment : 27June2016—03April2017.

Job Role:

Perform duties as per security programme

Maintain work procedures as per company requirements

Control theft and pi1ferage.

Security of the aircraft.

Security and surveillance in baggage make up area.

Security and surveillance in baggage break up area.

Trained on screening X-BIS.

Security of catering items

Secondary Ladder point checks.

Greeted the passenger verified their boarding pass.

Maintained a friendly, positive attitude when dealing with distressed passengers.

Trained on Dangerous Goods and Regulations.

Completed Aviation security course in Guarding, Patrolling, and Surveillance.

Comp1eted Fire awareness and Fire Fighting Training. Employer : IBM Daksh Services India Pvt Ltd.

Designation : Customer Service Executive.

Department : Customer Service.

Date of Employment : 19May2014—08June2016.

Job Role:

Greeted passengers, verified tickets and directed passengers to assigned seats.

Addressed passenger’s concerns about delayed and cancelled flights and resolved the issue.

Promoted upgrade options to customer.

Sold tickets and processed ticket changes /refund/new booking as per passengers request on computerized reservation system. Employer : Serco BPO Pvt Ltd.

Designation : Customer Service Executive.

Department : Customer Service.

Date of Employment : 15October2013—07May2014.

Job Role:

Greeted customer verified their bank account details such as customer id/account nbr/ debit card nbr.

Inform customer about their account balance.

Issuance of new cheque book/debit card.

Help customer online in their web queries.

CERTIFICATIONS :

Course work in MSCIT (Maharashtra State Certificate in Information Technology), 2013

Completed AVSEC course in Guarding, Patrolling and Surveillance, 2016 Completed Basic AVSEC of Aviation Security in February, 2017. Completed Dangerous Goods and Regulation Training, 2017. Completed STCW 2010 DG Approved course, 2016.



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