Seek employment as a receptionist or in sales, bringing in depth understanding of electronic word processor and circuit board, as well as excellent customer service, time keeping, and attention to detail skills.
SKILLS & ABILITIES
Sep, 2015 – Oct,2018 Saud Bahwan Group Muscat
Heavy Equipment Spare parts counterperson:
Fill customer orders from stock and place orders when requested items are out of stock.
Provide exceptional service to all customers and Komatsu vendors.
Provides parts support to service department.
Assist in maintaining perpetual inventories
Help maintain cleanliness and professional appearance of the service counter, work area and stockroom
Assist with daily inventory, receiving, stocking.
Receive and fill telephone orders for parts
Take product orders from customers
Process sales or other transactions
Jul, 2005 – Aug,2006 Majan Continental Hotel Muscat
Dealing with booking by phone, email, letters, faxes or face to face
Completing procedures when gusts arrives and leaves.
Choosing rooms and handing out keys, preparing bills and taking payments.
Taking and passing messages to guests.
Dealing with special requests from guests like (booking theater tickets, storing valuable items).
Answering questions about what the hotel offers and surrounding areas.
Dealing with complains or problems.
Jun, 2006 Moosa Bin Naseer Al-Khoud
TRAINING & COURSES
Oct, 2009 National Hospitality Institute Muscat
Completed below topics Course:
IATA Airside safety
Cabin Crew diploma
Global distribution system Trainig
VRQ- Customer service & VRQ – conflict Handling
HSE – First Aid & Fire Fighting
Basic Cabic Crew Trainig
Aug, 2008 National Hospitality Institute Muscat
Completed Reception Course
Available upon request.