Systems Engineer Profile/ Junior System Administrator / Window Server Administrator (customize as you apply)
firstname.lastname@example.org • 832-***-****
LinkedIn • Texas, USA
Dynamic leader and IT professional adept in quality assurance and user acceptance testing. Talented at IT project management/analysis and testing automation and scripting tools, utilizing best practice. Proficient in advanced troubleshooting and HA Test cases. Ability to leverage expertise in test planning, test case development, execution, and reporting to accurately verify software applications pre-production. User-empathetic IT specialist capable of supporting global hardware/software including networking systems plans/procedures/operations. Gifted at evaluating technical feasibility to resolve complex technical issues. Expert in navigating emerging technologies and industry related systems engineering applications/software/tools with ease.
Windows, Linux, Unix
Programming Languages/ Code:
VMware (CA/CS 700, Cx750)
Python, PowerShell, JSON
HP/HPE Network Switches, Composable Fabric FM 3032Q, HPN, Aruba, Arista, Brocade, SANSwitches Cisco’s, Synergy frames, c7000, 3PAR 8K, 3PAR 9K, 20K Nimble storage, Primera storage
Hewlett Packard Enterprise, Houston, Texas 1995 – Present
System Engineer (2011- current)
Promoted through positions of increasing scope and responsibility to UAT leader in 2019 for Signiant contributions to UAT team from 2013-2019.
Direct UAT testing activities/solutions for key projects pre-production/client delivery, i.e., CX7x0's/Virtualization and Cx300's VMware using Watson menus. Lead UAT planning, test case specifications, and test execution. Control defect management and deliver test status reporting to Knowledge Base Engineering Teams. Devise testing strategies, select testing team, document test cases, and guarantee quality assurance for real-world usage. Control remote access support, quarterly ordering/tracking of IT infrastructure, inventory control, and tracking racks with IP addresses for Houston team racks and LCE racks IP. Facilitate international team support in India with rack access and troubleshooting local racks.
Generated professional interest and secured UAT leader status for significant contributions and advancements during service history.
Triggered process enhancements during professional career progression UAT, QA, R&D including improvements to HPE Virtualizations, server racks, network cabling, VMware configurations, and HA task runs using Citrix workloads.
Boosted HPE factory support worldwide for VMware Cx7x0 solution as first point of contact to resolve and escalate issues.
HP / Compaq Computer Corp, Houston, Texas:
Computer Technician (1995-2011)
Expedited virtual arrays EVA product lines and full range of HP Storage works products including building, testing, installing HP-UX & troubleshooting for HP 9000 series. Steered troubleshooting and repair for Compaq IT infrastructure. Tested and troubleshooted Compaq peripherals including MSL, DLT libraries, processors, memory, and controllers at Compaq’s and HP remanufacturing facilities. Created and documented test procedures for MSA Brocade, Brocade, Cisco, HPN, Arista, Mc Data, SAN switches/routers, and Procurve switches. Researched technical documentation and interfaced with support engineers for assembly specifications and test procedures to resolve technical problems.
Associate Degree in Applied Science (Electronic Engineering Technology)
ITT Technical Institute Houston, Texas
Python (Basics) – Coursera
Testing and debugging Python – Coursera
Linux for Developers – Coursera
Technical Support Fundamentals – Coursera
System Administration and IT Infrastructure Services – Coursera
Microsoft® Windows® 7: tune up your PC– HP/HPE Intranet
Network attached Storage– HP/HPE Intranet
Brocade 4Gbit/sec Accelerated BCFP– HP/HPE Intranet
Implementing XP12000/XP10000 Solution Fundamentals– HP/HPE Intranet
Implementing MSA Storage Solutions– HP/HPE Intranet
Implementing HP Storage Works Enterprise Virtual Array Solutions, v. 6.41– HP/HPE Intranet
HP -UX Fundamentals for Manufacturing– HP/HPE Intranet
Cisco CCNA (Understanding OSI Model, IOS & Cisco Hardware) – Tomball Community College
Networking Essentials Training– HP/HPE Intranet
Deployment of Windows 2000 (Configuring Windows 2000 for File and Printer Severs) - HP/HPE Intranet
Desktop Support – Tomball Community College
Systems & Services – HP/HPE Intranet
Informatic Computer Systems – HP/HPE Intranet
Licenses & Certifications
COMPTIA A+ – CompTIA
Computer Hardware Engineering – HP/HPE Intranet
Word-processing, Electronic Spreadsheets, Database Management – HP/HPE Intranet