Executive Assistant Customer Care

PROFILE

Durelle Tre-mire Morgan

Male

** **** ****

970**********

Single

** ***** **** *** * Eldorado

Park

English & Afrikaans

Code 10 Licence

CONTACT

PHONE:

062-***-****/078-***-****

EMAIL:

adi19n@r.postjobfree.com

REFERENCES

BBBEE Manager at Enza

Construction

Thandeka Mlaba

082*******

Snr QS and QA Manager at Enza

Construction

Mohammed Park

083*******

Call Centre Manager at First

Assist Management

Lesley Baicks

073-***-****

EDUCATION

Silver Oaks Secondary School; Grade 12 (Matric)

January 2011 – October 2015

Subjects

Afrikaans (FAL), English (H.L), Mathematics (Lit), Economics, Accounts (HG), Business Studies

Chartall Business College

National Certificated Business Administration Level 4 140 credits

Secretarial Services, Reception Services Switchboard Operations, Financial Administration Banking Administration, Personal/Executive Assistant Services, Technical assistance, Data Capturing Human Resources Administration, Basic Contracts Administration, Legal Secretarial Services, Reception Supervision, Change Administration and Management

Relationship management, Project coordination.

Computer Literacy

MS Office 2007/2010 (Word, Excel, Access, Power Point, Internet & E-mail etc.)

WORK EXPERIENCE

Customer Care Agent at First Assist Management

January 2018 – June 2019

Provide troubleshooting and technical assistance to customers. Assess the customer's needs and translation into solutions. Coordinate with customers to resolve any billing inquiries. Act as the first point of contact for customers seeking help with products or technical issues.

Dispatch Clerk at First Assist Management

January 2018 – June 2019

Dispatch Drivers to Local Areas.

Coordinating drivers

Answer Incoming Calls Facilitate Work Assignments

Perform Clerical Tasks

Site Experience – QA and BBBEE Transformation Group at Enza Construction Company

August 2016 – December 2017

Management Control for sub-contractors with daily Dairies report every week. Payments for Subcontractors and final accounts Operating switchboard,

CSI, Skills Development and Enterprise Development spreadsheet for BEE rating and find all collective info and make use for its previous company scored for points on the above mentioned.

CSI, Skills et for BEE rating and find all collective info and

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