Pavan Kumar

+91-989*******

adi191@r.postjobfree.com Vikaspuri, New Delhi, India 110018

Linkedin Profile : https://www.linkedin.com/in/pavan-2k

Career Summary: 19 years of hands-on experience in IT service and infrastructure management, techno functional role, 24x7 support of products and applications used in information technology, cargo airline, news service & newspapers.

Recent Experience:

Successfully installed and supported a wide range of IT applications using virtualization, cloud computing, firewall, automation scripts, hardware, Linux & Windows administration, troubleshooting, and windows/LAMP/LEMP based web applications.

Creation and implementation of HLD/LLD for entire network, datacenter with components like LAN/WAN/UTM/Surveillance/Storage/NAS/DAS/EPABX-Telephone/UPS for better performance.

Accustomed to working in fast-paced environments with the ability to think and learn quickly.

Designed software testing and simulation and production environment for testing web-based, two-tier, and three-tier client-server applications.

Implemented best-suited processes and IT policies for running IT as a service.

Expertise in defining technical strategies that support overall business objectives.

Designed low-cost solutions by effectively using existing resources.

Liaised with vendors to ensure high-quality and minimize the cost of projects.

Educate team members and motivate for peer learning and coordination.

Technical skills:

Cloud Infrastructure: Amazon Web Services, Google Cloud Platform, Azure, Linode, digital ocean.

Applications and web services installation/migration/porting to AWS, GCP, Digital Ocean, Linode, HostGator ctrls, etc.

AWS: EC2, RDS, S3, AMI, CLI, EFS, ELB, NLB, ALB, Autoscaling, Route53, CloudFront, cloud watch, migrating DB, applications, and websites on-prem & cloud servers.

Hypervisors: Proxmox, Hyper-V core, VMware ESXI, Xenserver.

DevOps: Gitlab, CI/CD, Docker, Cloud computing, slack, visual source safe (VSS).

Linux administration on various distributions such as Debian, Ubuntu, CentOS, SUSE and RHEL.

Windows administration on windows server NT4, 2003, 2008, 2012 platforms.

Databases: Mysql, Oracle, MSsql.

Mailing: G suit, Office 365, postmaster, Sendmail.

Antivirus enterprise endpoint: Kaspersky, Symantec, Quickheal, Mcafee, eTrust.

Firewall setup and configuration on pfsense, SonicWALL, Fortinet, and Cyberoam. Site to site VPN and remote user VPN setup.

Provided technical support for various applications onsite and remotely using WebEx, pcAnywhere, RDP, ILO, SSH, and direct connections through VPN and ISDN.

Experienced on various physical servers HP, DELL, IBM, Netgear storage, NAS, backup devices, Blade, Rack & Minitower servers.

Certifications and Trainings:

AWS Certified Solutions Architect – Associate

ITIL v2011 Foundation (V3) from TÜV SÜD AG, Westendstraße, Munich, Germany

Cloud Architecture, Qwiklabs

GCP Essentials, Qwiklabs

Cloud Computing Expert, MSME

SAP basis Administration from CDAC Noida UP

Certified Novell Administrator (CNA) and Certified Intranet Manager (CIM).

Educational Qualifications:

Bachelor of Engineering (B E) in Electronics and Communication (S.T.J.I.T, Karnataka University)

Visited Singapore, Germany and Thailand for project implementation and product training.

Experience:

IANS India Private Limited (Noida) IT Head June 2014 to July 2019

Decreased 40% operational cost by initiating a long-term subscription and revising requirements.

Migrated live websites to AWS for better performance and stability.

Seamlessly migrated 250 email users to Gsuit for best in class emailing experience.

Improved IT policies, redefined internal and external functional SLAs.

Used opensource operating systems, server monitoring and reporting utilities for smooth functioning of IT operations & services. Setup moodle, magento etc for clients.

Redesigned in-house datacenter for maximum application throughputs and performance.

Setup and maintenance of news workflow and delivery automation system, HRMS, LMS

Deployed applications, websites and portals for various clients.

Evaluated and Procured software, services and hardware.

Onevision Software India Private Limited (Germany ) Technical Support Manager Sep 2010 to Apr 2013

Provided technical support for installation and troubleshooting of popular prepress softwares Asura, Workspace, Plug-inksave, Amendo, Mirado, Solvero.

Installed IT infrastructure for India office.

Aryan Cargo Express Private Limited (New Delhi) Senior Manager IT Oct 2009 to Aug 2010

Evaluated, Negotiated and Procured software, IT hardware devices, data and voice services, base to air and base to base multi-location radio communication.

Installation and functional training of internal staff for using aviation and logistics software ARMS, iCargo and Ramco.

Designed dead pair based new connectivity for NOTAM updates from air traffic controller to operation control center (OCC).

Designed and installed IT infrastructure at airport terminal T2 and head office including LAN/WAN, EPABX, Surveillance network and UPS

Defined and Implemented IT policies and processes.

Novatium Solutions Private Limited (Chennai) Senior Team Leader July 2007 to Dec 2008

Problem solving and troubleshooting of windows and Linux servers, IT infrastructure, storage, monitoring of all servers and clusters in multiple location setup.

Maintained datacenter operations and disaster recovery (DR) sites.

Reduced ticket resolution time by improving processes in co-ordination with call center team for resolving subscriber’s issues.

Identified process gaps and provided solutions that improve the customer's quality of service.

Managing Call Centre setup and operations.

Summit Information Technologies Limited (Gurgaon) Project Leader Jan 2000 to June 2007

Provided technical support to customers remotely by using WebEx, MS-RDP, and direct connections through specialix, VPN, ILL, PSTN and ISDN

Designed and implemented IT infrastructure including Data and Voice network.

Installed and supported AssetPro, NewsPro, Indica2k.

Defined backup process for maintaining VSS backup on tape.

Maintained mail server, security, antivirus, collocated application servers, VSS, backup, MSsql and oracle databases.

National Informatics Centre Services Incorporation (Kerala) Network and System Engineer June-99 to Dec-99

(N.I.C.S.I) National Informatics Centre, Kerala

Deployed RD-Net (Rural Development Network) in entire blocks of Kerala.

Involved in development, testing and implementation of electronic election counting setup.

Abacus Automation Services Private Limited (New Delhi) Customer Support Engineer Dec-98 to June-1999

Installed and configured diskless booting systems for LAN users on Netware and linux .

Supported customers in resolving computer and network related issues.

Installation, Configuration, Troubleshooting and Fine-tuning of windows 3.11, 95, 98

Novell administration on Intra Netware 4.11

Personal Profile:

Date of Birth 5th May 1972

Father's Name Shri Ramlal (Late)

Marital Status Married

Nationality Indian

Passport Status Valid upto July-2028

Contact this candidate