Engineering Executive
Resume:
Bharathi R
Plot NO: ***,Teachers Colony,
Nenmeli,Chengalpattu.
TamilNau-603002.
**************@*****.***
Result-Focused with drive to succeed and develop strong professional term focused on service and revenue goals. Experienced in team leadership, administrative oversight and business management. Skills
Creative and dynamic experience in management and excellent client interaction skills with a proven ability to grow a strong and loyal customer base. I possess good interpersonal and social skills required to engage with clients to discuss their trust and respect in my role. Key to client satisfaction is my ability to carefully listen and interpret their requests, advising and guiding them when required with my caring and positive personality, my friendly and easy manner. Experience
National Institute of Information Technology(2019-2020)
(Customer Service Executive-Student advisor)
Sector-34,Gurugram, Haryana-122001
Jindal Intellicom limited (2018-2019)
(Customer Service Executive – FE Inbound)
Sector – 32, Gurugram, Haryana-122001
Iris Technologies (2018)
(Front desk manager/student advisor)
Vadapalani, Chennai, Tamil nadu-600026
Professional Experience
Dealing with enquiries and receiving clients.
Advice clients on services and process.
Performed reception duties such as answering telephone and making appointments. Dealing with POSH advice for students/clients.
Completing with the client records and details.
Conducting meetings on sales, quality assurance and planning. Maintaining daily and monthly reports.
Computing First call resolution for all the issues raised by 1st party and 2nd party clients. Taking less number of average handled time in the call resolution for 3rd party issue. 9
2
Educational Qualification
SCHOOL
12th Government Higher Secondary School 84.8%
Sothupakkam, Tamilnadu.
10th Government Higher Secondary School 81.8%
Sothupakkam, Tamilnadu.
COLLEGE
B. E (CSE) / University of Engineering, Thindivanam.
(A constitute college of Anna University Chennai)
Computer Skills Personal Details
Microsoft Office - 90% Father’s Name: Ravichandran V Core Java, Html, CSS Date of Birth: 02-07-1996
Windows (All platforms) Gender: Female
Hobby: Listening Music
Watching Web series
Photography
Cooking
Passion: Reading Novels
I HEREBY DECLARE THAT, THE ABOVE INFORMATION IS TRUE UPTO MY KNOWLEDGE AND BELIEF. AND ALSO, I AM READY TO PROVIDE A REFERENCE REGARDING THIS PLACE:
DATE:
(Bharathi R)
Contact this candidate