Handling Details
Resume:
PIYALI DAS
Flat no A – *, Bombay House,
Upanagar,
Nasik – 422006
**********@*****.***
Objective :
Seeking a challenging position in operation and administrative domain where I can utilize my area of expertise.
Experience :
2002 – 2018 – Rajaram Management Serives, Nasik (Collection agency for SBI and CITI CARDS)
*Joined as a telecaller for collection of Citi cards in 0-2 bucket cases.
*Moved vertically in the organization basis my zeal to learn, apply and achieve numbers.
*Have achieved maximum bucket cases under given TAT and as per process layout.
*Have been a team player where I have led my team to achieve numbers by grooming and set the process right.
*Managing a team of 10 collection and telecaller executives who work on the 0-3 bucket cases.
*More then 70% collection done month on month with RPC (Right party Contact).
*Also face audit and is active in all the audit calls for HDFC, SBI and Citibank.
2018 till date running my own Collection Agency “Reliable Services”
*Handling Bkt 0 (CD/DPF/GIP/SEPL) cases of Nasik and Shrirampur.
*Specialize in handling customers queries and resolving them.
*Handling after collection services.
*Managing team of 6 executives and 4 telecallers in Nasik and Shrirampur.
*More then 90% collection done in a month.
Education :
SSC – 1995 – Pune Board.
HSC – 1997 – Pune Board.
BCOM – 2000 – Pune University.
DIPLOMA IN TAX & LAWS – 2002 – Delhi University.
Personal Details :-
Date of Birth : 11-03-1979
Languages : Engilish, Hindi, Marathi and Bengali.
Hobbies : Travelling.
I hereby declare that the about details are true to my knowledge.
Yours Trully,
Piyali Das
Contact this candidate