Customer Service Management

Sandeep Kaur

Master’s Of Business Administration

**-* ******** ********, ********

NJ, 08518.

Phone Number: 609-***-****

Email:*************@*****.**

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EXPERIENCE

USM Trucking, Burlington NJ— Dispatcher

January 2017 - PRESENT

Receiving emergency calls and non emergency calls

Assisting with basic management

Finding new drop and pick up loads

Receiving dispatch orders

Tracking delivery

Keeping track of drivers

Paperwork Management

Usage of excel, microsoft, google docs etc

Dunkin Donuts, Burlington NJ— Cashier

October 2017- May 2018

Greeting customers

Operating cash and card transactions

Cleaning work stations

Providing excellent customer service

Fast paced assistance

Destination Maternity,Florence NJ— Warehouse Associate March 2018 - May 2019

Responsible for performing and meeting production rate

Receiving and processing orders

Packing and shipping

Scanning items quickly

Reporting damages and missing inventory to supervisors EDUCATION

School Name, Punjab India- Guru Kashi University

August 2014- May 2016

Masters in Business Administration

SKILLS

Teamwork

Problem Solving

Communication and

Motivation

Leadership

Forward planning

Strategic thinking

Respectful

Time Management

LANGUAGES

English

Punjabi

Hindi

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