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Executive Assistant Store Manager

Chennai, Tamil Nadu, India
December 29, 2020

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No.***, Sirajudeen Street,Kanathur, Chennai-603112, INDIA Mobile+91-701*******



Resourceful and task-oriented Executive Assistant with overall 11+ years of diverse experience in general office management, reception handling, and appointment scheduling. Skilled in arranging travels, taking minutes and handling correspondence. Innate ability to handle multiple tasks simultaneously. A results-driven professional who can use sound judgment to determine priorities.


1.Jul’16- Till Date: FLEXI Careers India Pvt Ltd, Chennai as Executive Assistant & Principal Consultant to Founder-President

Having a clear understanding of the company's policies and vision.

Acting as the point of contact between the executives and internal or external colleagues

Assisting Senior Leadership Team(SLT’s) for various meetings.

Organising meetings and booking meeting rooms

Handling correspondence directed to managers

Making travel arrangements and detailed travel itineraries

Taking dictation and minutes and writing them up subsequently

Producing reports and presentations

Maintaining the current filing and database system, and looking for ways to improve current systems

Ability to multitask and prioritise tasks

Excellent time management skills

Well-developed organisational skills

Attention to detail

Great verbal and written communication skills

2.Mar’16- May’16 - Worked as Freelancer for Vodafone Franchise Mini Store, Ekkattuthangal.

Generating leads for Postpaid Business, Prepaid Business and Data Business.

3.Oct’15- Feb’16: Nelico Cargo Services, Dubai, UAE as Store In Charge

Handled 25 staffs in store and 5 delivery trucks.

Recruitment of team members for warehouse operations.

Monitoring, guiding and building strong team

Conducted monthly, quarterly and yearly inventories of warehouse stock

Planned for future capacity requirements

Keeping stock control systems up to date and making sure inventories are accurate;

Organizing the recruitment and training of staff, as well as monitoring staff performance and progress

Briefing team leaders on a daily basis;

Maintaining standards of health and safety, hygiene and security in the work environment

Supervised material flow, storage and global order fulfillment

Maintained accurate stock records and schedules

Resolved service issues in a timely manner, including coordinating and processing returns

Producing regular reports and statistics on a daily, weekly and monthly basis

Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods

4.Oct’12-Sep’15 : Restofair, RAK, UAE as an Store Supervisor

Using space and mechanical handling equipment efficiently and making sure quality, budgetary targets and environmental objectives are met

Coordinating the use of automated and computerized systems where necessary

Responding to and dealing with customer communication by email and telephone

Motivating, organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded

Visiting customers to monitor the quality of service they are receiving

Overseeing the planned maintenance of vehicles, machinery and equipment

Selected products for specific routes according to pick sheets

Evaluated operational records and made scheduling adjustments to maximize efficiency

Oversaw special orders and after-hours, urgent shipping jobs

Unloaded, picked, staged and loaded products for shipping

Resolved service issues in a timely manner, including coordinating and processing returns

Entered data into to load and manipulate data and to produce reports

5.Jun’08-Sep’12: Vodafone South Pvt Ltd, Chennai, TN, India, as Executive (Store Manager - Retail Store)

Made sure the Store target is not missed out.

Target achieved continuously for 10 Months in the most major parameters like postpaid and revenue.

Ensured 5% or less sales reversals every month.

Three times won the best performer award in sales and service.

Made sure every member of team is achieving their own target.

Achieved Hall of Fame store award three times as a Team.

Team achieved top score in overall central audit.

Revenue target is always achieved and shown 10% growth every month.

Ensured EBIT % is always greater than 35% and EBITDA above 50% every month.

Increased NP –NC revenue growth and maintained above 65% every month.

Had conducted many successful activities around the vicinity of store and generated revenues and increased walk-ins in store.

Always been on top in any seasonal competitions conducted.

Created huge difference by increasing data revenue which is key area now in telecom.

Maintained less attrition.


BBA (Bachelor in Business Administration) – (57%), Madras University.(2005 – 2008)

HSC – (70%), East Coast Chrs.Mat.Hrs.School, Chennai.(2005)

SSLC – (67%), East Coast Chrs.Mat.Hrs.School, Chennai.(2003)


Date of Birth: 01.03.1987

Gender: Male

Nationality: Indian

Marital Status: Married

Languages: English, Tamil


I hereby declare that the above information furnished is true to the best of my knowledge. Original records can be furnished if required.

Date: Yours Sincerely

Place : Richard Raj

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