RICHARD VIMAL RAJ JAMES
No.***, Sirajudeen Street,Kanathur, Chennai-603112, INDIA Mobile+91-701*******
Email: adi0u9@r.postjobfree.com
CAREER BRIDGEMENT
Resourceful and task-oriented Executive Assistant with overall 11+ years of diverse experience in general office management, reception handling, and appointment scheduling. Skilled in arranging travels, taking minutes and handling correspondence. Innate ability to handle multiple tasks simultaneously. A results-driven professional who can use sound judgment to determine priorities.
ORGANISATIONAL SCAN
1.Jul’16- Till Date: FLEXI Careers India Pvt Ltd, Chennai as Executive Assistant & Principal Consultant to Founder-President
Having a clear understanding of the company's policies and vision.
Acting as the point of contact between the executives and internal or external colleagues
Assisting Senior Leadership Team(SLT’s) for various meetings.
Organising meetings and booking meeting rooms
Handling correspondence directed to managers
Making travel arrangements and detailed travel itineraries
Taking dictation and minutes and writing them up subsequently
Producing reports and presentations
Maintaining the current filing and database system, and looking for ways to improve current systems
Ability to multitask and prioritise tasks
Excellent time management skills
Well-developed organisational skills
Attention to detail
Great verbal and written communication skills
2.Mar’16- May’16 - Worked as Freelancer for Vodafone Franchise Mini Store, Ekkattuthangal.
Generating leads for Postpaid Business, Prepaid Business and Data Business.
3.Oct’15- Feb’16: Nelico Cargo Services, Dubai, UAE as Store In Charge
Handled 25 staffs in store and 5 delivery trucks.
Recruitment of team members for warehouse operations.
Monitoring, guiding and building strong team
Conducted monthly, quarterly and yearly inventories of warehouse stock
Planned for future capacity requirements
Keeping stock control systems up to date and making sure inventories are accurate;
Organizing the recruitment and training of staff, as well as monitoring staff performance and progress
Briefing team leaders on a daily basis;
Maintaining standards of health and safety, hygiene and security in the work environment
Supervised material flow, storage and global order fulfillment
Maintained accurate stock records and schedules
Resolved service issues in a timely manner, including coordinating and processing returns
Producing regular reports and statistics on a daily, weekly and monthly basis
Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods
4.Oct’12-Sep’15 : Restofair, RAK, UAE as an Store Supervisor
Using space and mechanical handling equipment efficiently and making sure quality, budgetary targets and environmental objectives are met
Coordinating the use of automated and computerized systems where necessary
Responding to and dealing with customer communication by email and telephone
Motivating, organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded
Visiting customers to monitor the quality of service they are receiving
Overseeing the planned maintenance of vehicles, machinery and equipment
Selected products for specific routes according to pick sheets
Evaluated operational records and made scheduling adjustments to maximize efficiency
Oversaw special orders and after-hours, urgent shipping jobs
Unloaded, picked, staged and loaded products for shipping
Resolved service issues in a timely manner, including coordinating and processing returns
Entered data into to load and manipulate data and to produce reports
5.Jun’08-Sep’12: Vodafone South Pvt Ltd, Chennai, TN, India, as Executive (Store Manager - Retail Store)
Made sure the Store target is not missed out.
Target achieved continuously for 10 Months in the most major parameters like postpaid and revenue.
Ensured 5% or less sales reversals every month.
Three times won the best performer award in sales and service.
Made sure every member of team is achieving their own target.
Achieved Hall of Fame store award three times as a Team.
Team achieved top score in overall central audit.
Revenue target is always achieved and shown 10% growth every month.
Ensured EBIT % is always greater than 35% and EBITDA above 50% every month.
Increased NP –NC revenue growth and maintained above 65% every month.
Had conducted many successful activities around the vicinity of store and generated revenues and increased walk-ins in store.
Always been on top in any seasonal competitions conducted.
Created huge difference by increasing data revenue which is key area now in telecom.
Maintained less attrition.
ACADEMIA
BBA (Bachelor in Business Administration) – (57%), Madras University.(2005 – 2008)
HSC – (70%), East Coast Chrs.Mat.Hrs.School, Chennai.(2005)
SSLC – (67%), East Coast Chrs.Mat.Hrs.School, Chennai.(2003)
PERSONAL INFORMATION
Date of Birth: 01.03.1987
Gender: Male
Nationality: Indian
Marital Status: Married
Languages: English, Tamil
SELF DECLARATION
I hereby declare that the above information furnished is true to the best of my knowledge. Original records can be furnished if required.
Date: Yours Sincerely
Place : Richard Raj