Sign in

Manager Quality

Hyderabad, Telangana, India
December 29, 2020

Contact this candidate



Mumbai, India +91-981-***-****


A result-oriented Sr. Project Manager with about three decades of experience in various industries - Information Technology & Services, Financial Services, Computer Software, Insurance, and Banking

Track record of Project Management, successfully handled most complex Projects like Aadhaar, Jan Dhan, CBC 50000 Plus Retailers of Vakrangee (Only Company to enter BSE Top 100 in the last ten years)

Excellence in IT Banking Operations, Product & Service Delivery, Program & Test Management, and Quality Assurance

Skillful in managing various processes, quality improvements, developing & implementing a long-term quality strategy

Proven ability in handling Trimax 40K+ MSRTC Conductors Semi-Closed Wallet of Rokad Go Live in Android mPOS Technology Integration with Mifare 1K Card implemented in Maharashtra and paved the way for CMMi ML5 Online Assessment across 10 STUs in India

Leading Technologies like Blockchain in Retail PPI Wallets Workflow API Integrations across Bank Offerings

Articulate communicator with outstanding analytical abilities, problem-solving, decision-making, and interpersonal skills


Product & Service Delivery

Software Program Management

Digital Transformation

Project Planning

Software Development Life Cycle (SDLC)

Business Analysis

Project Management

Quality Assurance

Business Operations

Requirement Analysis

Corporate Business Correspondence Model

Streamlining Process

Test Management

e-KYC & Micro ATM Solutions Implementation

Resource Management


Mindgate Solutions, Mumbai, India Nov 2019 - Present

Senior Project Manager

Key Responsibilities:

Leading all UPI, NACH e-Mandate, and First Time Products Implementation for MGS with NPCI for Product Development

Implementing NACH for Sponsor and Destination Banks Model

Executing NPCI & SIB being First Time Technology Savvy Bank in India with Switch Transactions and ACI

Managing Projects with Regulatory Areas for NPCI, RBI for Various Banks with Risk Profiling and Management Strategy Roadmaps implemented for various Banks

Directly manages a Cross-LoB Project team consisting of Business Analysts, Business SMEs, and Technology Resources applied to the project across Banks and NPCI.

Managing several small projects at any given time, and the time horizon of projects generally range from short to medium term and reports to the Digital Heads of Banks

Noteworthy Highlight:

Successfully implemented NPCI First Time Products for UPI, NACH e-Mandate, NACH API Services and Solution Architected for ASP Model with NPCI SIB Bank and MGS as Partners with ACI

RapiPay Fintech Private Limited, Noida, India Jun 2019 - Nov 2019

Senior Manager - Business Analysis

Key Responsibilities:

Successfully enabled widespread API integrations for RapiPay Wallet 7 Banks API integration to RapiPay Engine Aggregator

Developed all Services for DMT - INR 35 Cr. Vol. Per Day across Multiple Banks, Recharge, BBPS, AEPS, B2B Services across PAN India CRM

Boosted Growth of Wallet to MATM to MPOS to B2B to B2C PAN India level for RapiPay, heading their Business Analysis and Requirements Management to the Development Team

Noteworthy Highlights:

INR 35 Cr. Per Day Volume DMT (Domestic Money Transfer) with API integrations for RapiPay Wallet 7 Banks to RapiPay Engine Aggregator enabling all Services enabled for DMT

CRM and Agent Portal for Channel B2B & B2C

Alpha FinSoft Private Limited, Mumbai, India Jan 2019 - Jun 2019

Chief Technology Officer

Played a key role as a CTO for CBC of Fino Payments Bank and introduced Micro ATM linked B2B Portal with Merchant Acquisition - 1st Time Retail Offering in PAN India

oMicro ATM with B2B Portal for Merchant Acquisition and Cash Withdrawal Facility for Retailers PAN India

This Digital Transformation work is Disruptive whereby from the same device, Retailers and Merchants can both authenticate customers as also collect and make payments from Payments HSM across Banks Switches from Micro ATM becoming CBC of FINO Payments Bank in EKYC Offline Batch Mode too as per RBI Circular of 29th May 2019

Trimax IT Infrastructure & Services Ltd., Mumbai, India Aug 2018 - Jan 2019

Technical Architect

Successfully delivered Rokad Semi-Closed Wallet for 40000 Conductors MSRTC on Multi POS Open Android Architecture enabling Payment Gateway for Integrated Ticketing Management System Value of INR 60 Cr. Per Month Volume, which will allow passengers to travel seamlessly across Suburban Trains, BEST Buses, STU Buses, Metro and Monorail across the 10 State Transport Units

o40000 x INR15000 = INR 60 Cr. Per Month Volume Sales

Provided Solution Architecture for the POS Web Mobile and Single Card Payment Receiving and Sending System across Mobile Value Added Services Wallet System

o1st of its Kind in India across Bar Codes, RFID, Biometric Identification, Magnetic Stripes, Optical Character Recognition, Smart Cards, and Voice Recognition Integrated Travel Management Systems Technologies




Finacus Solutions, Mumbai, India

Manager - Business Operations

Oct 2017 - Jul 2018

LoanXpress, Mumbai, India


May 2017 - Oct 2017

Osiris Infotech Pvt. Ltd., Mumbai, India


Sep 2015 - Apr 2017

Overall Highlights:

Multi Wallet across 2500 CBC Retailers with Bhamashah Health Cards, SME Workflow for Loans, AEPS across 140 Banks Switch UPI Product Offering Sales of INR 300 Cr. AEPS




Atulya Ventures, Mumbai, India


Jan 2015 - Aug 2015

Stratic Consulting, Mumbai, India

Client Partner

Apr 2014 - Dec 2014

Vakrangee Limited, Mumbai, India

DGM IT & Compliance

Nov 2012 - Mar 2014

Overall Highlights:

Enrollment Agency #1 for Aadhaar, FIG for 39 Banks CBS, CBC 75000 Retailers PAN India, AGM Tab Based Voting, Microfinance for FIG Productization.





Credence Analytics

Quality Head

Aug 2010 - Oct 2012

Polaris Software Labs Ltd.

Software Quality Manager

Sep 2007 - Aug 2010

Hewitt TDC

Software Quality Assurance Manager

May 2006 - Feb 2007

Polaris Software Labs Ltd.

Software Quality Manager - Products

May 2002 - May 2006

ICICI Lombard

Project Manager

Nov 2001 - May 2002

Société Générale

IT Analyst

May 2001 - Nov 2001

IndusInd Bank

IT Officer

Oct 1999 - May 2001

National Petroleum Services Company

Systems Analyst

Oct 1997 - Oct 1999

Essar Information Technologies Ltd.

MIS Officer

Jun 1993 - Oct 1997

CEAT Financial Services Ltd.


Dec 1991 - Jun 1993

Megabase Data

Database Analyst

Dec 1990 - Nov 1991


Successfully delivered 20 projects

UPI and NACH H2H and EMandate and NACH API for Switch with NPCI

Micro ATM + VAS + Wallet - Dual Injection Key for Merchant Acquisition and Payment HSM for Digital Merchant Acquisition and Payment Systems replacing Ingenico MPOS PAN India

Semi-Closed Wallet Rokad + CB + Smart Card ITMS with EBIX Cash

UPI and AEPS+CBC Portal 140 Banks Offerings FinAEPS

SME Loan Workflow for LoanXpress B2C Portal

Osiris Multi Wallet DMT

Atulya Microfinance + VAS

AGM Tab Based Voting for R and TA Companies

Aadhaar + FIG + CBC Financial Inclusion for 39 Banks

89 Clients B+ from C in 6 Months for Investment Banking

Most Preferred Status for Citibank Services using Prediction Model TRIMS

PCMMi ML5 4 CUG North America

Intellect Product Development Maybank, AmBank, Shinsei Bank

ICICI Lombard General Insurance Client-Server IT Setup

7 RFP covering SG Software Setup

Client-Server for Midas Kapiti Equation Retail Banking ERP

Integrated MIS for Oilfield Services

GDR Issue Merging Accounts SI Shipping + Essar

Financial Services Offerings

Corporate Databank


PG in Blockchain Technology Architecting from Amity Online University by Cornell University, India - 2020

PG EMBA with Strategy Management from NIBM, India - 2020

Six Sigma Black Belt & Green Belt (Six Sigma Implementation) Certification from Benchmark Six Sigma - 2007

Diploma in Systems Management (UNIX Admin, Analysis Design & COBOL) from NIIT, Mumbai, India - 1992

Bachelor in Commerce from Mumbai University, India - 1990

Contact this candidate