Olga E Papiashvili
Phone: 425-***-**** Email: *.*.****@*****.***
Summary
Looking for a PM or a scrum-master position, eager to work with people and improving work flows and team collaboration.
Qualifications:
Over 3 years of experience in IT Administration and IT project coordination
Over 5 years of experience providing exceptional customer service
Outstanding planning, organizational, time-management skills
Self-learner and motivated, adjust well to changes, creative and a team player.
Good written and verbal communication skills
Proficient with Project Management tools
Professional Experience:
Project coordinator, SmartBit, Ramat Gan, Israel.
01/2011 - 09/2012
Coordinating with team software solutions for clients, updating and managing time lines and schedules accordingly.
Coordinating software upgrades and training of use with clients, on site problem solving.
Planning and executing implementation of software use for clients.
IT administration and Project Coordinator, Neopharm Group, Petah-Tikvah, Israel.
06/2008 – 10/2010
IT Department planning and collaborating cross org.
Planned, scheduled and executed all stages of IT projects, continuously monitoring and reporting progress to stakeholders and upper management.
Managed the IT aspects of over 10 projects (Datacenter migration, site relocation, software migration, etc.)
Conducted consultations with clients regarding products ordered, and set expectations and timelines.
Creative resolution of unexpected issues such as personal shortage, system compatibility etc
Drove significant improvements across the organization as a result of IT implementations.
Excelled in guiding the work of technical teams. Articulated project goals and scope, assist in translating business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
Project Manager (Volunteer work), MMSC Day School, Database migration (Seattle, WA) 08/2019- 12/2019
Creation of project tracking milestones layout for reporting progress to stakeholders.
Participated in pilot testing of a new system to be used by project owners.
Prepared presentations and other deliverables.
Supported meetings with up-to-date materials and actionable notes.
Provided other project coordination support.
IDF (Israeli defense force) Aug 2008- Aug 2010
Help desk Manager of a 7-12 team,
Coordinating team members and allocating resources. Updating status and closure of mini projects.
Taking track of inventory and making orders. Contact and schedule specialist consult
Schedule traking and management for team proficiency. Updating clients and upper management on critical issues. Creative problem solving.
Education:
Courses
Managing an agile team
Project planning and management course
Ort, Israel ( BS Practical electronic engineer) Graduated June 2008