LAMIQUE SMITH GUZMAN
*** ******* ******, ********, ** 11238
*******.*****@*****.***
PROFILE SUMMARY
Highly talented, results-driven and versatile professional with years of experience, skills and ability as a senior project coordinator, collections and leasing, manager. Experienced in understanding client requirements, planning project schedules, and coordinating team activities. Adept at performing various administrative duties using excellent written and verbal communication skills. Display an outstanding ability to plan, operate, multitask, organize, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals.
CORE COMPETENCIES
●Great Communication Skills
●Customer Service
●Strong Work Ethic
●Project Management
●Teambuilding & Supervision
●Office Management
●Account Management
●Analytical Skills
●Administrative Management
●Time Management
●Staff Development & Training
●Quality Assurance
●Data Analysis
●Schedule Appropriation
●Great Organizational Skills
●Report & Document Preparation
●Computer Skills
●Budget Reconciliation
●Process Improvement
●Inventory Management
●Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
●Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
●Coordination: Adjusting actions in relation to others' actions.
●Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
●Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
●Management: Coordinating and guiding others to meet objectives and goals.
●Monitoring: Monitoring/assessing performance of other individuals, or organizations to make improvements and take corrective action.
●Multitasking: Juggle multiple tasks and responsibilities while remaining composed and meeting deadlines.
●Relationship Management: Conflict resolution, motivating, organizing, troubleshooting and establishing rapport.
SELECTED EXPERIENCE
SENIOR PROJECT COORDINATOR EVENSONBEST, NEW YORK, NY JULY 2009 – JULY 2020
●Handled various other correspondence and PC networking regarding the status of client accounts
●Directed the timely and accurate processing of more than 2 million dollars worth of sales
●Updated, tracked and monitored more than 100 accounts, and executed the delivery of confirmation letters and notices
●Worked with Director in the regular status reports to client regarding work in progress
●Assisted manager or head of the organizational unit in establishing and attaining goals and objectives
●Managed, maintained, distributed high quality project, highlight and status reporting and related documentation
●Trained all new incoming project coordinators
COLLECTIONS AND LEASING GRENADIER REALTY, NEW YORK, NY JANUARY 2009 – JULY 2009
●Managed leasing accounts and rental agreements
●Reviewed reports on resident rental payments and administered notices to tenants behind in rent
●Administered holdovers and legal proceedings with delinquent tenants
●Created a list of people who have not made payments.
●Organized list according to severity of delinquency.
●Collected payments on past due bills
SENIOR PROJECT COORDINATOR EMPIRE OFFICE FURNITURE, NEW YORK, NY JANUARY 2005 – JANUARY 2009
●Handled various other correspondence and PC networking regarding the status of client accounts
●Directed the timely and accurate processing of more than 2 million dollars worth of sales
●Updated, tracked and monitored more than 100 accounts, and executed the delivery of confirmation letters and notices
•Improved productivity metrics through sales forecasting
•Established project control procedures such as project forecasts and cash flow projections.
•Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
MANAGER DANCKER, SELLEW AND DOUGLAS, NEW YORK, NY OCTOBER 2002 – OCTOBER 2005
●Researched product availability to ensure the fulfillment of special requests and standard orders
●Resolved difficult collection issues through means of direct client contact and cooperation
●Updated, tracked and monitored account status, and executed letters and notices
●Established and monitored the development of products
●Analyzed product metrics and trends to assess improvement opportunities.
Medgar Evers College
Computer Science
Brooklyn, NY
1997 - 2001
GENERAL SKILLS & ABILITIES
●Possesses a positive, energetic and professional attitude
●Achieving goals, creative/strategic thinking and problem solving
●Demonstrated ability to work and perform at the highest standards in complex and demanding environments
●Excellent ethics, hardworking, focus minded and sound organizational ability
●Flexible to change with excellent planning and execution skills and works well within the constraints of tight deadlines
●Computer Skills - Windows, MS Office (PowerPoint, Publisher, Word, Excel), Hedberg; Team design
●Languages: English (good skills, both written and oral)
Available Upon Request
EDUCATION
REFERENCES