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Pharmacy Manager

Haverhill, MA
December 28, 2020

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Rachelle Pond


** ****** **

Haverhill, MA 01830





spmd - safety strategies for health Inc.

Pharmacovigilance service provider that services sponsors of clinical studies and marketing authorization holders of medicinal products 2019-2020: Safety Specialist/ Quality Specialist

Quality Specialist/Safety Specialist

● Assist in managing and executing Quality Management System

(CAPAs/Deviations/Monthly and Annual Quality Review);

● Identify and communicate with stakeholders in preparation of CAPAs and Quality Controlled Documents;

● Assist in coordinating inspection readiness and preparation;

● Identify areas of quality improvement, present finding to heads of departments and coordinate efforts to implement changes;

● Responsible for the life cycle of Quality Controlled Documents;

● Responsible for development, distribution and tracking of training/training materials;

● Assisted in researching reporting requirements for Drug Safety Reports and coordinating with stakeholders to set up reporting capabilities for clinical trials and post-marketing products within multiple countries;

● Process Drug Safety Reports (code events, write narrative, retrieve data in safety database, review for quality, submit to Health Authorities)

● Assist in preparation of Safety Reports (DSUR, PADER, PBER) Central Street Pharmacy

2016-2019: Pharmacy Manager

● Reviewed regulatory authority’s guidelines to ensure adherence;

● Communicated changes in policies/ procedures and monitored adherence;

● Managed client relationships and aligned pharmacy services;

● Identified opportunities/implemented changes to improve quality/efficiency;

● Managed, trained, and motivated the pharmacy team in a growing/changing and challenging work environment;

● Performed duties of pharmacist (prescription validation, medical therapy management, vaccinations) accurately and efficiently;

● Oversaw administrative tasks (payroll, purchasing, budgeting) EDUCATION

Doctor of Pharmacy-

Massachusetts College of

Pharmacy 2011, Magna

Cum Laude


Microsoft Office Suite




Massachusetts License in

Pharmacy, July 2011

CPR Certification

Vaccination Certification

CVS Pharmacy

2011-2016: Pharmacy Manager

In addition to Central Street Pharmacy manager duties:

● Mentored pharmacy interns;

● Pursued and completed professional development to gain knowledge and proficiency in hiring, training, quality assurance, audits, and business/employee management;

● Collaborated and shared resources with colleagues to meet KPIs.

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