Drita Shyti

Bronx, NY ***** 917-***-**** adi09j@r.postjobfree.com

INFORMATION TECHNOLOGY SYSTEMS MANAGER

PROFESSIONAL SUMMARY

Methodical Technology Systems Administrator proficient in back-end programming, relational database management and developing / maintaining complex systems. Design, implement, customize, upgrade and migrate systems in large server farms.

Adept at motivating teachers to find solutions, working with faculty to focus more on the students, and utilizing innovative teaching methods to help improve performance

AREAS OF EXPERTISE

Technology Infrastructure

Network Architecture

A highly- motivated

Project Management

System Analysis

Goal oriented individual

Process Implementation

Quality Management

Learner mindset

PROFESSIONAL EXPERIENCE

MORGAN STANLEY New York Feb 2019 – May 2019

Database & Core Infrastructure Developer (Return to Work Program)

Interned in elite 10-week Return to Work program in Morgan Stanley’s Technology division

Developed Sybase and SQL database platforms for strategic business applications, MongoDB

Developed stored procedures and complex database queries / views; extracted and analyzed data via Python scripts

Operated as a squad member in an Agile development environment leveraging Git, Jira and Stash Blue to track stories/epic

ALBANIA CALL CENTER Albania Sept 2010 – June 2015

Information Technologist Tech Support (Operations Analyst)

Provided first-line customer support, analyzing client challenges and developing / executing remediation plans

Maintained network services for SMSC Gateways; ensured network security systems were up to date

Supported day-to-day operations and maintenance of SQL database servers

Provided on-call technical support for company clients and staff members

HEART OF CHRIST MIDDLE SCHOOL Albania Jan 2009 – Dec 2010

System Administrator, Computer Teacher

Managed SQL / Access database operations for warehouses containing PII and other sensitive data

Taught computer programming, develop and adapt lessons plan

Maintained software, network, and security systems for school / laboratory platforms

Configured and monitored email data and traffic, including email encryption

RADIO MARIA ALBANIA Albania January 2004– Dec 2008

Computer & Information Systems Manager

Performed ad hoc analytics via stored procedures and advanced queries to provide insights on system usage

Provided support (deskside, remote) to address and resolve end user problems

Oversaw operations of highly-sensitive database systems to ensure proper security

EDUCATION

EUROPEAN UNIVERSITY OF TIRANA, Albania

Information Economy for Finance Banking, 2nd Level Master July 2012

UNIVERSITY OF TIRANA, FACULTY OF NATURAL SCIENCES Albania

Information Technology 1st Level Master July 2011

LUIGJ / GURAKUQI UNIVERSITY, FACULTY OF NATURAL SCIENCES Albania

Bachelor of Science (BS), Information Technology April 2010

SKILLS/STRENGTH & INTERESTS

Programming Languages: Java, Python, PHP, VS.Net, VB, C++, C#, JSP, SQL

Networking and Security: LAN, WAN, Routing Protocols, TCP/IP, Ethernet, Firewalls, IP, Network Monitoring

Systems: Windows 98/XP/Vista/7, Kerberos experience, Microsoft Server NT /2000/2003/2008

Life applications: Organization, Teamwork, Creativity, Amiability, Leadership and communication skills

Interests: Tri – Lingual (Albania, English, Italian), Biking, Running, Playing Sports, Horseback Riding, Reading, Writing

Leadership Activities: Street Wise Mentorship Program (12/2018)

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