Service Assistant

Mark Fontaine PO Box **** Oracle, AZ ***** 858-***-****

DRIVING EXPERIENCE

AZ CDL-A, Hazmat, tanker, doubles and triples endorsements

Clean driving record

Pick-ups, automatic and stick-shift, 1-ton A-frame glass truck and 2.5-ton glass truck, box vans, recreational 5th wheel trailer

500,000+ accident-and-ticket-free miles

CUSTOMER SERVICE

Twenty-years-experience in customer interaction in the service industry

Consumer education

Ability to react calmly and respectfully while dealing with irate customers

Public speaking and presentation

SKILLS

Highly mechanically inclined

Hand-held equipment operator

Motor/electrical repair, mobile electronics installation

Installation, repair and maintenance of commercial ware wash appliances and chemical dispensing systems

Maintenance of solder level machines, copper etching systems, flexible circuit dryers, circuit laminating presses

General building maintenance and repair

Pest Identification and control

Equipment use including compressed air sprayers, back-pack spray units, lift equipment and hand tools

Record-keeping with Chemical Usage Sheets, up-to-date SDS, and service logs

EMPLOYMENT EXPERIENCE

Pest Control Industry San Diego, CA 2007-2019

Field Representative

Inspected and identified pest in residential and commercial properties; controlled insects and rodent infestations by chemical sprays, trapping, exclusion and poisons. Maintained service route comprised of individual home owners and commercial buildings.

Service Technician San Diego, CA 1990-1997 & 2003-2006

Installed, repaired and maintained commercial dishwasher and laundry equipment. Delivered and sold related products.

Auto Parts Assistant Carlsbad, CA 2003 & 1997-1999

Delivered auto parts to inside and outside customers; kept inventory records.

LICENSING

Tech Plus Amateur Radio License

State of California Pest Control Field Representative license

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