Non voice process

BHANU PRATAP SINGH

G-**/* GRASIM Colony, Renukoot, Sonebhadra Uttar Pradesh, India 231217

+91-892******* *********.*****@*****.***

PROFESSIONAL SUMMARY

To secure a position in a vibrant organization where I can efficiently contribute my skills and abilities to the growth of the organization and build my professional career. EXPERIENCE

08/2018 to 12/2018

Industrial Trainee The LaLiT Jaipur Jaipur, Rajasthan, India Done training in below departments:

Front Office

Registration of guests and assigning rooms

Answer inquiries regarding hotel services, provide assistance and respond to guests' complaints.

Food & Beverage

Greeting customers, escorting them to seats, taking food and drink orders, and serving food and beverages

Answer questions regarding the hotel services, explaining menu items and specials, and offering personal attentive treatment.

Co-coordinating with team workers to plan events, parties etc. Housekeeping

Responsible for maintaining the hygiene and appearance of the hotel

Servicing and maintaining the guest rooms and replenishing stock as and when needed.

Providing service items to guest rooms upon requests from the guests Food Production

Preparation of simple food items like vegetable preparation, salads, cold starters etc.

Work according to established health and safety guidelines. Kept the kitchen area clean and hygienic.

EDUCATION

2021 Bachelor of Hotel Management Graphic Era (Deemed to be University) Dehradun 2016 12th: (science)M D I C Arta Marasana Bhadohi CERTIFICATIONS

Cleared ‘B’ level NCC examination.

CCC passed.

Diploma in Computer Application with Grade A.

SOFT SKILLS

• Good Communication • Active listener and observer

• Team player • Ability to cope up with different situations PERSONAL INFORMATION

Father’s Name : Mr. Ajay Bahadur Singh

Mother’s Name : Mrs. Geeta Singh

Date of Birth : 10-12-1996

Languages Spoken : English and Hindi

Values : Discipline, Honesty, Punctuality, Hardworking

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