Teacher Service Representative
Resume:
KAREN MAE D. ZURBITO
Brgy. Bulaquena Estancia, Iloilo Philippines
Email: **********@*****.***
Skype ID: karen_mae
Contact Numbers: 090********
OBJECTIVE:
• To secure a position where my qualities of a fast learner and the ability to take on new challenges can be used.
• To establish a sense of responsibility and live up to the core values of being a career and goal-oriented individual.
• To obtain worthwhile relevant working experience. WORK EXPERIENCES:
Ixue Inc.
February 2016 to October
2020
Iloilo City
• Teach English as a Second Language for Chinese students, monitor their progress
• Submit reports on student’s progress
• Assist students when they need specific areas improvement (job interview, presentation, communicating with clients etc.)
• Monitor members(team) progress and conduct coaching
• Train newly hired teachers
• Facilitate in company’s activities
Petra Academy
August 2011 – December 2015
ESL Teacher/Team Leader
Roxas City, Capiz
• Teach Korean students the English Language, monitor their progress and guide them with their needs in improving their English skill.
• Submit due reports for student’s progress.
Eman2man Online English
February 2011 – March 2012
Part Time ESL Teacher
Jaro, Iloilo City
• Teach Korean students the English Language, monitor their progress and guide them with their needs in improving their English skill. RBG Imperial Bank
January 2011 – July 2011
HUMAN RESOURCE OFFICER
TCT Bldg. Iznart St. Iloilo City
• promoting equality and diversity as part of the culture of the organization;
• recruiting staff - this includes developing job descriptions and person specifications, preparing advertisements, checking application forms, short listing, interviewing and selecting candidates;
• developing and implementing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
• advising on pay and other remuneration issues, including promotion and benefits;
• undertaking regular salary reviews;
AMERICAN INTERNATIONAL TRAINING INSTITUTE
July 2010 – August 2010
ESL Teacher (Camp Teacher)
Lapu-lapu City, Cebu
• Teach Korean students the English Language, monitor their progress and guide them with their needs in improving their English skill. MEGATALKING ONLINE INCORPORATED
May 2007 – June 2010
Online ESL Teacher / Team Leader
Jaro, Iloilo City
• Teach Korean students the English Language, monitor their progress and guide them with their needs in improving their English skill.
• Assist members regarding work related issues and supervise them in their work.
• Act as a mediator between the employees and management regarding issues concerning their job.
SYKES ASIA
January 2007 – April 2007
Customer Service Representative
Makati City
• Receives calls from customers regarding their account.
• Assists customer’s needs and provide solution to their complaints regarding the products
ETELECARE GLOBAL SOLUTIONS
October 2006 – January 2007
Customer Service Associate
Eastwood, Quezon City
• Receives calls from customers regarding their account.
• Assists customer’s needs and provide solution to their complaints regarding the product.
• Answers any inquiry of customer’s regarding the company’s product. EDUCATIONAL BACKGROUND
Post Graduate
March 2006
Bachelor of Laws
University of Iloilo
Iloilo City, Philippines
College
March 2002
Bachelor of Mass Communications
West Visayas State University
Iloilo City, Philippines
High School
March 1998
Hijas De Jesus School
Estancia Iloilo, Philippines
Elementary
March 1994
Hijas De Jesus School
Estancia Iloilo, Philippines
TRAINING
March 2010
Teachers of English to Speakers of Other Languages (TESOL) West Visayas State University
Iloilo City, Philippines
Personal Information:
Age: 38years old
Birth Date: January 17, 1982
Civil Status: Single
REFERENCES:
Mr. Dexter Docdocil
Human Resource
Ixue Inc.
Ms. Wendy Fuentes
Operations Manager
Petra Academy
Prof. Ricky Abaleña III
Faculty, College of Mass Communications
West Visayas State University
Lapaz, Iloilo City
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