Project/Program Management

KASHIF HABIB, PM, PSM

Spring Hill, TN ***** 502-***-**** *************@*****.*** linkedin.com/in/kashif-habib12

Seasoned Senior Project/Program Manager

Professional Summary

Analytical, results-oriented Senior Project Manager with over a decade of success in leading large scale, complex, and challenging information technology projects/programs to successful completion within retail (Walmart and TCS), Quick Service Restaurant (QSR), and finance industry. Demonstrate leadership skills with the ability to manage through consulting, advising, and influencing all levels of the organization. Strongly commended for exceeding expectations in fast-paced, ambiguous, and demanding environments through proven ability to operate under pressure and outside own comfort zone. Skilled communicator effective at articulating and distilling sophisticated technical concepts into simple action points. Creative problem solver proficient at effectively managing multi million-dollar budget and balancing quality, scope, timelines, and resources to keep projects on track.

Core Expertise

wProject/Program Management

wProduct Management

wExecutive Verbal/Written Communication Skills

wChange Management

wScrum & Kanban Agile Practices

wSoftware Development Lifecycle

wResource Management

wPerformance Management

wBudget, Timeline and Risk Management

wVendor Management

Professional Experience

SENIOR PROJECT MANAGER CKE Restaurants Inc. Nashville, TN Nov 2018 – Aug 2020

Program manage the implementation of new POS, Back of House (BOH), and above restaurant system integration for 230 corporate restaurants and 3000 franchise locations; coordinate cross-functional tasks to ensure timely delivery; successfully deployed new POS and BOH for 90 stores (implementation on hold due to pandemic), bringing a potential sales increase of 5% upon completion

Manage overall program by providing leadership and motivation to 2 project managers working on 2 different streams; collaborate with the team to continuously benchmark program and project management performance and identify opportunities for improvement; increased efficiency in project/program delivery

Oversee a program budget of $3M by managing scope change, forecasting resource allocation, vendor budget, and encouraging open communication; led to successful program delivery within budget

Develop and execute effective vendor management strategy; create vendor selection criteria, evaluate offers, and negotiate contracts; led to a mutually beneficial partnership

Measure, monitor, and document productivity through agile tracking and reporting to identify project bottlenecks; explore contingencies to ensure planned delivery; successfully managed risks and resolved issues throughout the project life cycle

Establish program schedule and monitor progress using a combination of Waterfall and Agile Scrum methodologies; report on program KPIs and proactively drive c-level communication with executives; kept program on track

SENIOR PROJECT MANAGER (CONSULTANT) Tractor Supply Company Nashville, TN Feb 2018 – Oct 2018

Served as a program manager by heading the POS system implementation for the US largest rural lifestyle retailer; leveraged core-selling function in an omnichannel environment to fulfill customer needs in a single store visit; enabled un-tethered retail

Provided oversight for a budget of $6M by creating a detailed plan, managing scope, and tracking expenses to ensure alignment with the budget specification; prevented projects from going over budget

Built, nurtured, and managed vendor relationships; maintained constant communication and created strategic supplier-buyer relationship model; enabled profitable vendor partnerships

Facilitated risk assessment and management through analytical problem-solving; monitored agreed-upon risk response plans, tracked, and analyzed identified risks, and executed an effective risk management strategy

Devised a work plan and staffing for program and project activities, iterations, and collaboratively arrange for recruitment and assignment of project personnel; ascertained adequate staffing requirements

Oversaw project communication efforts across the organization, including executives, offshore teams, and stakeholders; defined communication plan, organized meetings, and facilitated program status reporting; optimized project success

SENIOR PROJECT MANAGER Wal-Mart – Store Systems Bentonville, AR Dec 2010 – Jan 2018

Facilitated release management of 12 to 15 POS projects for 10K+ stores including international; orchestrated cross-functional tasks to ascertain efficient delivery; increased delivery from 3 to 6 releases annually while reducing time to completion by 30%

Supervised and collaborated with large cross-functional teams in U.S., India, Mexico, and Brazil; clearly defined goals, drove collaboration, maintained consistent communication, and cultivated a shared success strategy; resulted in greater productivity

Managed a project budget of up to $10M and 100+ direct and indirect resources; established scope; forecasted resource usage and controlled expenses through cost reporting and documentation; delivered projects within established budget

Administered risk mitigation across the projects by working through a structured set of criteria to assess data, identify trends, and devise mitigation strategy; prepared and review program status reports; reduced potential project impact and optimized project success

Led effective project status communication by collaborating intensively with executives to keep the project on track; delivered projects within timeline

Additional Experience

PROJECT MANAGER Kentucky Higher Education Student Loan Corp Frankfort, KY Jan 2007 – Nov 2010

SR. SOFTWARE ENGINEER Kentucky Higher Education Student Loan Corp Frankfort, KY Aug 2000 – Dec 2006

SOFTWARE ENGINEER Pakistan Revenue Automation Private Ltd Pakistan Aug 1996 – Apr 1999

Education

Master of Computer Science Quaid-e-Azam University, Islamabad Dec 1995

Bachelor of Science in Mathematics and Statistics Baluchistan University July 1992

Certifications

Project Management Professional (PMP) Certification PMI May 2010 – May 2021

Professional Scrum Master Certification Scrum.org Apr 2020

Certified Scrum Master Certification Scrum Alliance Nov 2013

Six Sigma White Belt Walmart Feb 2012

Technical Skills

Public Cloud Services and Technologies, Software Development Life Cycle (SDLC), Waterfall, Agile, Scrum, SaFE, Microsoft Office Suite, Database Applications

Other Key Projects

PROFITECT Tractor Supply Company Feb 2018 – Oct 2018

Implemented a new third party (Profitect) exception-based Loss Prevention application (SAAS model) for predictive retail fraud by leveraging transaction data and trends in comparison with refunds, brought a challenged project back on track

Cloud Powered Checkout Wal-Mart – Store Systems Mar 2015 – Jan 2017

Utilized cloud technology and service-oriented architecture to enable speed to market, faster deployment, and $10M in technology cost savings; leveraged the Agile (Safe) methodology with planning session of 60 scrum team and 10 different cross-functional teams

Next Gen POS Wal-Mart – Store Systems Feb 2017 – Jan 2018

Developed complex POS interfaces to connect third-party POS systems with the Home Office in over 15 countries; enabled 15% growth in sales by empowering markets to compete with local competitors

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