Administrative Assistant Manager

Sky Powers

*** ******* **., *** *********, CA ***32 530-***-**** *********@*****.*** www.linkedin.com/in/sky-powers/

OBJECTIVE

Looking to leverage my hospitality, real estate, and sales experience as an Office Administrative Assistant to a Bay Area based company. I’ll bring my experience in customer service, problem-solving and strong attention to detail to a fast-paced work environment focused on productivity and overall company success.

EXPERIENCE

Alexander’s Steakhouse San Francisco, CA

Manager / Assistant to Director of Special Events May 2018 – March 2020

●Hired as a Front Waiter and promoted to Manager within 6 weeks of hire date.

●Assisted the Director of Special Events with private parties and execution of large group dinners equaling $1.5 million a year by responding to inquiries, discussing menu options, compiling BEOs, contracts, and menu design for guests.

●Managed vendors and negotiated contracts for private dining events

●Responsible for hiring, training, and directly overseeing a staff of a $7.5 million a year restaurant.

●Creating daily floor plans and weekly FOH scheduling for 30+ employees via Hot Schedules.

●Co-managed sister location, ALX by Alexander’s Steakhouse, upon opening; training new staff with proper serving etiquette and marketing new location to nearby businesses

●Ensuring guest satisfaction by engaging with diners through various portions of their dining experience and establishing strong guest rapport for return visits.

●Networked and established positive relationships with hotel concierges and others in the hospitality industry throughout the city.

Boulevard Restaurant San Francisco, CA

Server August 2013 -May 2018

Vanguard Properties San Francisco, CA

Realtor April 2014 – December 2017

●Offering guidance and knowledge to both buyers and sellers throughout the real estate transaction; easing client anxiety during high-stress negotiations.

●Facilitated and managed the signing of multiple documents between clients, lenders, brokers and escrow officers to stay within the time frame of the contracts.

●Oversaw property inspections and reviewed reports in detail with each buyer and/or seller.

●Organically established and maintained new business relationships as well as successfully and efficiently closed deals within the parameters of the contract.

Max Muscle Sports Nutrition San Francisco, CA

Event Coordinator / Assistant to the Regional Manager January 2012 – December 2014

●Helped assist and coordinate multiple health and sports nutrition conventions with attendees between 7,000-15,000 per event.

●Leveraged community partnerships to execute and provide workouts, demonstrations, competitions, and seminars.

●Created hour by hour event scheduling.

●Facilitated data collection for networking and future events between attendees and participating vendors.

●Collaborated and maintained relationships with internal team members and external vendors to ensure smooth event execution.

●Managed the inventory and ordering of all event supplies as well as on-site setup and teardown as needed.

EDUCATION

B.A. Journalism – San Francisco State University Completed May 2008

California BRE Real Estate License Renewed July 2017

Court of Master Sommeliers – Introductory Completed February 2019

SKILLS

Strong Customer Service mentality Highly effective communicator Team-oriented and dedicated Event Management Staff and schedule management Conversational limited working proficiency in both Spanish and Romanian Working proficiency in the use of InDesign, Excel, PowerPoint, Asana, Zoom, Aloha POS, OpenTable Guest Center, and GSuite

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