J E N I F E R D E R D E N
E X P E R I E N C E
E D U C A T I O N
SHIFT LEADER
SUBWAY MAY 2010 - APRIL 2016
Maitland, Fl 32751
* * * - * * 1 - 9 1 1 4
J E N I F E R . D E ****@*****.***
BACHELOR OF SCIENCE, MAJOR IN MASS
COMMUNICATION, FOCUS IN PUBLIC RELATIONS,
MINOR IN ENGLISH-CREATIVE WRITING
UNIVERSITY OF WEST GEORGIA 2009 - 2016
GRADUATED IN JULY 2016
Communications graduate with over ten years of customer service experience, along with six years of leadership experience. I am experienced in all aspects of running a fast paced environment including running 21 locations and a staff of over 75 employees every day. As a coordinator at the Walt Disney Company there are many different positions I must do to successfully run the operation.
LIBRARY CLERK/TEEN SERVICES COORDINATOR
DALLAS PUBLIC LIBRARY APRIL 2016 - MAY 2017
Created programs each month directed towards teens and young adults Used polls and social media to accurately formulate programs based on what the patrons wanted Developed displays throughout the library to get patrons involved in polls and other contests the library would run
Participated with outreach programs at the local high schools to get the youth more involved with the library
Created marketing materials such as a monthly calendar, newsletter and created an Instagram account for the Library while also helping to maintain the Facebook page Assisted patrons by using the Dewey Decimal System to help them find books or any other reference materials they might need
FOOD AND BEVERAGE COORDINATOR
WALT DISNEY COMPANY-DISNEY'S ANIMAL KINGDOM
MAY 2017-PRESENT
Coodinator: Run software that controls the breaks and scheduling of each employee. Also responsible for the inventory that is sent out throughout the park and then tracked through a system online. I practice food safety throughout our locations and do daily HAACP checks. Trainer: Responsible for training new cast members coming into the company and being the first person they interact with when they're hired
General Teller: Handling the revenue that comes in at the end of every day, as well as handling any IT issues that occur on our point-of-sale computers.
Inventory Clerk: Manage a team of stockers that take out product throughout the park while also keeping track of the food and beverage that comes in and out of our department Stocker: Delivers inventory throughout the park to our vendors at our various locations Vendor: Works one-on-one with the guests that come into the park every day