Quality Engineer Customer

PROFILE SUMMARY

OBJECTIVE

COMPANY BACKGROUND

•

• S. Ravi Shankar

• No 3/38 NH2 Maraimalai nagar, Kancheepuram district 603209

• Mail Id : *******.****@*****.**.**

• Mobile : 994*******

Desired to be a part of vibrant for a leading organization and to create footprints as a Quality assurance Engineer, assist the organizations in all aspects by utilizing all my skills, knowledge, abilities and experience with a balance of hands-on, management and leadership responsibilities.

• 16 years of experience as a Customer Quality Assurance Engineer in Semiconductor Industry and proven expertise in Planning & Execution.

Hands-on experience in following activities

• Documentation and Reviewing (FMEA, Quality & Process Control plan).Update and monitoring the closure of CAR (CAPA), PCN & Non-Conformity. Internal Auditing (5S, Environmental & ISO Documentation). Quality compliance in production line and customer requirement.

• Knowledge of Global product compliance regulations (eg RoHS,REACH,Conflict materials)

• Having Knowledge in Reliability monitoring activities.

• More proficient in auditing and monitoring quality requirements to meet company Quality assurance standards and customer specifications

•

• 1999-2003 Passed out Bachelors of Electronics & Telecommunication Engineering with an aggregate of 70%.

• 1996-1999 Passed out Diploma in Electronics and Telecommunication with an aggregate of 91%. SPEL Semiconductor Limited is India’s first & only Semiconductor IC Assembly & Test facility, offers Packaging Technology for Semiconductors used in diverse end-market applications including communications, Consumer Electronics, Automobiles and Computing. SPEL is certified for the ISO 9001:2008, ISO 14001:2004, & TS 16949:2009.

QUALIFICATIONS

PROFESSIONAL EXPERIENCE

SPEL Semiconductor Limited, Tamil Nadu, India – Quality Engineer (Jan 2004 – June 2008) SPEL Semiconductor Limited, Tamil Nadu, India – Customer Quality Engineer (Jun 2008 – July 2014) SPEL Semiconductor Limited, Tamil Nadu, India – Senior Customer Quality Engineer (July 2014 – till date)

RESPONSIBILITIES

Quality Engineer (Jan 2004 – June 2008)

• Monitor product performance, establish metrics, and identify product performance issues

• Work in cross functional teams to determine root cause of problems, and implement corrective actions and countermeasures

• Work closely with manufacturing and suppliers to establish processes and procedures that will ensure consistent high quality

• Audit manufacturing line against released manufacturing processes and procedures

• Assist in the identification and resolution of manufacturing quality issues

• Participate in continuous improvement activities, with manufacturing and external suppliers

• Take part in ongoing optimization of the products with respect to both cost and production technology.

• Implementing and maintaining a Quality system.

• Participating on the new product design teams to ensure quality of the new products in the design stage.

• Develop, implement, and improve core quality processes to ensure processes meet requirements

(including, but not limited to: corrective action, preventive action, non-conformity process, document control).

• Monitor status to ensure completion of the audit plan

• Translate applicable quality standards into organizational structure and processes. Develop an understanding of user processes related to standard requirements, leading to gap identification and continual improvement opportunities.

• Develops and conduct training related to core quality processes and problem solving tools, ensuring understanding and effectiveness of materials delivered.

• As a Representative in regulatory audits and visits. Drive closure coordination of any reported non- conformities.

• Manage the new part introduction quality processes and revisions to existing parts..

• Ensure the ISO/TS quality requirements are met and further develop the program.

• Possess and apply knowledge of process control tools and analytical techniques (i.e. SPC, DOE, Cause and Effect, etc.) to maximize the quality and flow of product through the production line. Participate in improvement teams and driving waste out of the processes .Utilize PFMEA’s to identify manufacturing and process failure modes. • Participate in Lean Kaizen events •

• Good mechanical aptitude and methodical problem solving skills.

• Ability to manage time efficiently and multi-task.

• Proficient computer skills and demonstrated competence to include Word, Excel, PowerPoint

• Knowledge of inspecting methods, quality charting, and process capability.

• Strong written/verbal communication skills.

• Familiarity with ISO 9001:2008, and ISO 16949:2009.

• Ability to work in a rapidly changing environment, managing multiple projects within deadlines. • Demonstrated use of Quality tools/methodologies.

Customer Quality Engineer (Jun 2008 – July 2014)

• Analyzed manufacturing processes and evaluated individual products for quality.

• Reviewed client contracts and production agreements to confirm all signatures.

• Provided recommendations on ways to improve or update existing QC standards.

• Trained new members of the quality assurance team and provided mentoring.

• Ensured compliance with all established quality control protocols.

• Established and implemented quality assurance procedures.

• Identified any defective parts and products.

• Prepared quality assurance reports. Provided assessments of the overall quality of production and distribution processes

• Assisted with the development and implementation of quality assurance guidelines Ensured that all internal quality control procedures were implemented.

• Prepared reports and documentation required by various regulatory agencies.

• Managed and maintained databases tracking all quality assessment results.

• Complete periodic line checks to determine compliance with product specifications

• Monitor product line settings and document check and issues found

• Check shipments for wide variety of factors and ensure compliance

• Verified raw materials against the quality standards and adherence to specifications

• Documented and reported deficiency to management

• Generate daily,weekly and monthly reports as well

• Trained and developed new technician into high performing team members

• Maintained customer raw material specification requirements

• Followed all regulations and safety practices at all times.

• Identified any defective parts and products.

Senior Customer Quality Engineer (July 2014 – Till date )

• Reported any identified critical compliance risks to senior management

• Investigated reports of quality issues with various products.

• Ensured compliance with all established quality control protocols.

• Established and implemented quality assurance procedures.

• Prepared quality assurance reports.

• Develop Specific standards methods or procedures to determine product quality.

• Inspects and approves products components and labeling according to written specifications.

• Monitor product and equipment for correctness and cleanliness throughout the production cycle

• Documents the inspection results on appropriate forms

• Collects data and samples to support disposition of Non conforming product

• Review documentation to assure accuracy before submitting to QA head for release /Reject decisions

• Maintain clean room and ESD protocols,assist management in ESD audits

• Communicated with Engineering and Management using both verbally and in Writing

• Develop Quality Alerts for various customer, internal and supplier issues.

• Develop Corrective Action Reports for customer and internal concerns.Ensure supplier corrective actions are effective, documented, implemented and closed in a timely mannerImplement and audit in-process checking of parts and assemblies.

• Establish the data quality rule set to ensure the data cleannessResponsible for analysis of customer complaints and 8D preparations, liable for reliability testing.

• Expertise in Root Cause Analysis of internal production line failures,

• Trained new employees, according to standard operating procedures within the test engineering groups.

• Liable for Root cause analysis of return parts .Coordinate and investigate with Customers for repeated failures along with Development Design teams.

• Conducted simulation trials along with the design team to reproduce the failure for confirmation on the root cause. Provided training to the New Associates in Failure analysis Process, Reliability Test Planning, and Execution.

• Responsible in maintaining/developing the product quality, quality & Process audit.

• Follow-up and conformance of outgoing quality on finished products shipped to customers.

• Updates internal database with all the information’s (CAR, PCN & Non-Conformity).

• Documenting instructions for recording, evaluating and reporting quality and reliability failures.

• Delivered quality controls and enhancements to proactively address problems and improved product quality, manufacturing flow, customer satisfaction and bottom-line results.

• Possess excellent communications skills and team oriented with proven leadership capabilities with proven ability to integrate out of the box thinking & problem solving analysis to improve processes, systems, and methodologies.

• Ability to work effectively with business and technology partners as well as with outside vendors and contractors

• Ability to work with little or no supervision, yet thrive in a collaborative environment.Proven ability to meet established deadlines.

• Trainer in the use of quality tools such as SPC, FMEA, 8-D Problem Solving. SKILLS

• Experience implementing quality requirements on cross-functional product teams.

• Failure Modes and Effects Analysis (FMEA). Approval of Engineering Drawings and Specifications.

• Corrective Action Boards Hardware Nonconformance Dispositions.

• Failure Investigations Supplier Quality Assurance.

• Improved supplier quality by coordinating corrective actions.

• Outstanding attention to detail and strong organizational skills.

• Establish the data quality rule set to ensure the data cleanness.

• Proven passion for the data quality discipline.

• Ability to work effectively with business and technology partners as well as with outside vendors and contractors.

• Ability to work with little or no supervision, yet thrive in a collaborative environment.

• Proven ability to meet established deadlines.

• Diagnose data quality issues, report defects and automate user acceptance and regressions tests.

• Strong analytical and problem solving skills.

FAILURE ANALYSIS

• Hands on experience in failure analysis like Decapsulation & Encapsulation, Solderability, Cross sectioning

• For PCB & devices. Certified in handling SONIX UHR2001 CSAM machine.

• HELLER 1707EXL Reflow oven, Phoenix Nano Focus X-Ray machine. ACHEIVEMENTS

• Involved in part of a yield improvement team to achieve targeted yield of 99 / 99.25% for Leadless packages against from overall assembly yield of 97% for all packages.

• Completed SIX SIGMA (GREEN BELT) in IACT academy. STRENGTHS

• Ability to work in a team with diverse backgrounds.

• Willing to learn and adapt to new opportunities and challenges.

• Proactive

• Effective problem solving

• Patience

• Ability to work in a team and independently

• Good communication skills

• Excellent interpersonal skills

• Ability to work under pressure and deadlines

PERSONAL INFORMATION

Date of Birth : 20.09.1978

Languages Known : English, Tamil

Contact this candidate