Manager Sales
Resume:
TIONNE SMITH
Retail Store Sales Manager
Objectives:
Detailed-oriented, responsible, and forward-thinking professional, seeking to leverage experience in general property management, program support, finance management, and/or correspondence management in any given office setting. Proven record of success in assuming increasing levels of responsibility and effectively managing multiple assignments and staff under extreme pressure while meeting and exceeding strict deadlines.
Leadership:
Demonstrates hardworking and detail-oriented nature with more than twenty years of leadership experience. Has the ability to multitask effectively in fast-paced and challenging environments. Gained reputation as an affable and goal-oriented professional, cultivating positive relationships with all levels of individuals of diverse backgrounds. Possesses superlative work ethic and overall leadership skillset. Also recognized for consistently going the extra mile to exceed customer/clientele expectations.
CONTACT
PHONE:
EMAIL:
******@*****.***
EDUCATION
Northern Virginia Community College 2004 Associates in Business Management
WORK EXPERIENCE
Store Sales Manager
LOFT ANN INC - Woodbridge, VA
September 2014 to Present
Ensuring an exceptional client experience.
Managing all aspects of operations including scheduling and payroll.
Merchandising and executing floor sets.
Managing stock and inventory control.
Store Sales Manager
Dots - Woodbridge, VA
December 2013 to May 2014
Responsibilities
Ensuring exceptional customer service.
Managing all aspects of operations. Including daily paperwork, scheduling, and payroll.
Merchandising, executing floor sets and promotional changes.
Managing stock and inventory control.
Accomplishments
Built a successful work environment.
Playing my part as a leader by giving my team guidance.
Skills Used
Coaching and training in the moment.
Giving impactable feedback and redirecting when needed.
Setting team up for success on a daily basis.
Store Sales Manager
Perry Ellis - Woodbridge, VA
June 2009 to December 2013
Managing all aspects of store operations including payroll.
Scheduling store team members for the business needs.
Training employees to produce great customer service.
Execute floor sets and merchandising / setting up new promos.
Responsible for stock and inventory control.
Store Sales Manager
Eddie Bauer Outlet Store
July 2007 to January 2009
-Effectively managed employees. Sales floor and stock room.
-Responsible for staff management and their development and training.
-Responsible for scheduling, payroll, cash management, record keeping, and processing shipment.
-Trained/ experienced in visual merchandising.
Facilitated store meetings.
Store Sales Manager
Chico's
November 2006 to July 2007
-Responsible for staff management and their development and training.
-Responsible for processing shipment and all required documentation.
Store Sales Manager
Maidenform
2000 to 2006
-Responsible for staff management and their development and training.
-Responsible for processing shipment and all required documentation.
Executed corporate policies and procedures.
Dress Barn Woman - Assistant Manager
1998 to 2000
-Direct assistant to the Store Manager.
Supervised a staff of more than 8 employees.
Frontline Supervisor
T.J. Maxx
1993 to 1998
-Responsible for opening and closing duties.
Trained/ experienced in processing store returns, exchanges, transfers, and purchases -
SKILLS:
• Operations
• Retail Management
• Sales
• Scheduling
• Team Building
• Training
• Inventory
• Merchandising
• Cash Handling
• Customer Service
• Management
• Payroll
• Retail
• Microsoft Excel
• Marketing
-Excellent staff management and administrative skills.
-Exceptional customer service and conflict resolution skills.
-Proficiency in scheduling, payroll, budgeting, inventory, and visual merchandising.
- Intermediate in Microsoft office Applications and Internet Applications.
-Knowledge of POS Scanning and cash register function.
-Submitting work orders for maintenance of the store.
-Petty cash handling and bank deposits
*Real-estate certified*
Authorized to work in the US for any employer
REFERENCES
[Available Upon Request]
Contact this candidate