Manager Front Desk

Curriculum Vitae of Cynthia Seema

PERSONAL PROFILE

First Name :Cynthia

Last Name :Seema

Date Of Birth :10 April 1989

Gender :Female

Marital Status :Single

Dependants :One

Criminal Offences :None

Contact Number :081-***-****/063-***-****

Home Language :Sepedi (Northern Sotho)

Other Languages :English, Afrikaans, Sotho,

Tswana and Zulu

Hobbies :Journaling and reading

EDUCATIONAL PROFILE

Year :2002-2006

Qualification :National Senior Certificate/Matric

Institution :Athlone Girls High School

Subjects Passed (With full Exemption) :English First Language HG Afrikaans Second Language HG

Business Economics HG

Biology HG

History HG

Computyping

SKILLS ACQUIRED

1. Proficient in all Microsoft Office packages (MS Word, Excel). 2. Filing and all general administrative duties.

3. Adaptable, able to work individually and lead a team. EMPLOYMENT HISTORY

Employer :Ipsos South Africa

Position Held :Call Center Agent

Promoted to Second in Command of Team

Dates of Employment :03 September 2018-30 June 2020 References :Nomvuyo Kheswa (HR) / Clifford Jurie (Manager) Contact Number :011-***-****

Duties :Conduct post-service calls to measure client satisfaction Providing clients with a complaint management system Assisting dealers in determining trends,

weaknesses and strengths affecting their CSI score Employer :Landau Attorneys

Position Held :Debt administration

Dates of Employment :March 2018-July 2018

References :Priscilla Mashaba (Manager)

Contact Number :011-***-****

Duties :Collections and reconciliation of debts on behalf of Landau Attorney’s clients.

Employer :Optique Lighting Design

Position Held :Administrative Receptionist

Dates of Employment :May 2013- October 2017

Reference :Ann-Marie Olivier (HR)

Contact Number :011-***-****

Duties :Operating switchboard, manning front desk

liaising with courier companies etc.

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