Quality Engineer Customer Care

Curriculum Vitae

Objective:

To pursue a challenging and rewarding career with a dynamic and reputed organization that provides ample opportunities to learn, apply and enhance my knowledge and experience for the overall growth of the organization as well as self. Willing to work as a key player in a challenging and creative environment.

Educational Details

Course

College

Year

HIGH SCHOOL

CH.V.S.BHARTIYA VIDHALAYA INTER COLLEAGE,AURAIYA

2008

10+2

CH.V.S.BHARTIYA VIDHALAYA INTER COLLEAGE,AURAIYA

2010

Technical Qualification

Course

College

Year

B.TECH (Mechanical)

UTTARPRADESH TECHNICAL UNIVERSITY,LUCKNOW

2010-2014

Profesional Synopsis :

Qualitative rich experience of 5.8 year in the field of Automobile manufacturing process, quality & customer care.

Core competencies across-

1.Expertise for achieving cost reductions and process improvements for augmenting revenues and enhancing operational efficiency.

2.Involved with New Part development team for development various types of die casted components.

3.Handling customer complaints or handling new developed product during startup of mass production duration.

Other Skill

Heightgauge2D,Micrometer,Spectro Machine, Roughness tester, Hardness Tester,CMM Programming,

Organization Detail

1 Current Organization : Aurangabad electrical limited( Pant nagar)

Designation : Quality Engineer

Duration : Oct 2018 to Till date

PROFILE: Its CIE AUTOMOTIVE GROUP COMPANY. CIE Automotive designs and manufactures components and sub-assemblies globally, in 109 production sites distributed in 105 locations (8 of them multi-technology), in 16 countries on 4 continents: North America (12 in Mexico and 6 in USA), South America (13 in Brazil), Europe (20 in Spain, 2 in France, 2 in Portugal, 4 in Germany, 1 in Italy, 5 in Czech Republic, 3 in Romania, 1 in Lithuania, 1 in Russia, 2 in Slovak Republic), Asia (21 in India and 8 in China) and Africa (1 in Morocco).

Multi-location is our own version of the typical process of internationalisation, based on decentralised management and led by local teams.and a global 'Full Service Supplier' of aluminium cast and machined components for 2&3 wheelers, passenger cars, HCV, LCV industry and an upcoming exporter of auto components from India.Our eight state of art manufacturing facilities spread over western and northern India manufactures a wide range of Die Cast (HPDC & GDC), High Tensile Fasteners and Electrical Components.

Key Functional Areas ;

Supplier / Customer quality contact for assigned production areas including Non-Conforming Material Report (NCMR), Corrective Action (CAR), and Supplier Corrective Action (SCAR) resolution

System knowledge of APQP (Advance Product Quality Planning), PPAP (Production Part Approval Process)

Basic knowledge of Six Sigma and Other Statistical Tools.

Participate in cross-functional problem solving teams (CIP) and lead teams in quality improvement initiatives.

Conduct/Lead Quality Effectiveness audits and use results to improve quality.

Conduct/Lead designed experiments, capability study analysis, and Measurement System Analysis (MSA).

New Supplier Evaluation / onboarding: Rigorously execute the supplier evaluation process including quality & compliance audits.

Gaging, testing, and inspection of materials.

Update Company quality documents on an as needed basis. This includes Process Flow, PFMEA, and Control Plan documents.

Develop positive relationships and work closely with Sourcing Leaders, Global quality team and engineering team to execute projects, manage and implement supplier/engineering changes, New Product Introductions etc

2 Organization : P.N. die castings pvt Limited (sitarganj)

Designation : Process quality engineer

Duration : Dec. 2014 to Oct 2018

PROFILE: PNDC is a Kamla Casting group company who are the leaders in manufacturing auto components. PNDC manufactures Clutch cover, fixing bracket, oil pump, Water pump, Clutch housing & we are the major suppliers of steel tubes & other fabricated parts.

Key Functional Areas;

Strong knowledge of QA processes.

7 QC Tools Knowledge.

Stand Room measuring Instrument knowledge.

Kaizen and poke-yoke knowledge.

Rejection Analysis knowledge.

F.I. stage inspection knowledge.

5s policy work place maintain.

Proper knowledge assembly line final inspections and manpower handling

Customer complaints problems handling & solving.

1 Organization : Andritz hydro India pvt Limited (Palwal)

Designation : Graduate trainee

Duration : July 2014 to Dec 2014 .

PROFILE: Andritz is a seimens-voith group company who are the leaders in manufacturing hydro turbines. Andritz manufactures Francis turbine, Kaplan turbine, Pelton turbine & the major suppliers of steel tubes & other fabricated parts

Software Knowledge

AUTOCAD, NX CAM, SAP,SCM.

Microsoft Office (Word, Excel, PowerPoint, Access, One note,Outlook)

Summer Training

2 Week summer training in “Jagran prakashan limited” Kanpur(uttarpradesh)

.

Final Year Project

Semi adjustable suspension system

Duration: July 2013-March 2014

In semi adjustable suspension system is adjustable according to the road condition.

Achievements & Extra curricular Activities

Decease the rejection PPM, improvement in process

Gives the kaizens for better improves

Process improvements of the Pressure die castings and CNC, VMC and HMC machine.

Decease the rejection PPM up to 100 ppm

Gives the kaizens for better improves

Process improvements of the Pressure die castings and CNC, VMC and HMC machine

Product development, planning and worked on the projects zero rejection and zero breakdown, 100% delivery.

Overview:

An effective communication with excellent relationship building and interpersonal skills, strong analytical problem solving and organizational abilities, a flexible and detail oriented attitude with strong leading skills Declaration:

I hereby declare that all the information furnished above is true, correct and complete to best of my

Knowledge and belief.

Place: Pantnagar

Date : Shivam Gupta

Shivam Gupta

Name : SHIVAM GUPTA

Father’s Name : SUNIL KUMAR GUPTA

Mother’s Name: SARLA DEVI

Date of Birth : 05/07/1994

Age : 26

Sex : Male

Marital Status : Single

Nationality : Indian

Religion : Hindu

Contact details

Mobile No : +91-897*******

Email-id

**************@*****.***

Languages Known

English & Hindi

Permanent Address;

1308, SATTESWAR MOHAL AURAIYA(UTTARPRADESH) 206122

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