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Manager Customer service

Location:
Abu Dhabi, United Arab Emirates
Salary:
3000
Posted:
November 19, 2020

Contact this candidate

Resume:

AROOSA HAMEED

Operation Manager

adhyvn@r.postjobfree.com

056*******

Office no 1304 adcp tower B

electra street abu dhabi

TECHNICAL SKILLS

1:Good communication skills.

2:Able to work in pressure. 3:MS

word office and Excel

INTERESTS

1:Travelling

Watching drama

CAREER OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, award-winning educational

background, and ability to work well with people.

EXPERIENCE

United Bank Limited

Operation Manager

1-Mar-2020 - 24-Sep-2020

1:Manage entire work of branch.

2:Ensuring the attainment of goals.

3: Excellent customer service.

4:Manage the entire team of branch and utilize Human resources effectively.

5:Maintain tools and infrastructure of branch in working order.

6:Maintain professional relationship with customer. 7: I Maintain all records of branch.

8: Maintain foreign statements for SBP.

9: Ensure smooth working of Atm.

10: Interaction with Head office and NIFT for clearance of cheques.

11: proper utilization of Expenses and maintain branch budget.

United Bank limited

Customer service Representative

1-sep-2016 - 28-Feb-2020

1:Deliver Qualitative services to customer.

2:Answer to queries of customer.

3:Resolve customer problems and issues.

4:Promote bank products and services.

5:Open new accounts and maintain existing accounts of customers.

6:Maintain customer data and update it periodically. 7:Activation of dormant accounts and amendments in customers account as and when needed.

8:Guide customer to use ADC.

United Bank Limited

Cash Officer

29-Jan-2014 - 30-Aug-2016

1:Handling all cash transaction of bank.

2:Received cash and payments of cheques.

3:Clearance of customer cheques.

4:Posting of salaries and tax.

5:Many other works given by supervisor.

EDUCATION

AJK university Muzzafrabad

Master in Commerce

61%

2017

Allama Iqbal open university

B.ed

1st semester clear

2019

British council

IELTS

6 Bands

2016

ACHIEVEMENTS & AWARDS

1: Received Audionic system in current account

campaign. 2:Received a juicer blender in Insurance campaign. 3: certificate of achievement in License to serve skill.

PERSONAL STRENGTHS

1-Good communication skill.

2- Good customer services.

3-Good picking power.

4-Able to face new challenges.

PERSONAL PROFILE

Date of Birth : 22-Apr-1993

Marital Status : Married

Nationality : Pakistani

Known Languages : English,Urdu



Contact this candidate