Caitlin Clifford

South Bound Brook, NJ *****

adhyrh@r.postjobfree.com

908-***-****

Authorized to work in the US for any employer

Work Experience:

Problem Resolution Rep

Quest Diagnostics - Teterboro, NJ

September 2019 to Present

• Clearing TIQs

• Retrieving specimen from labs

• Contacting hospitals for NOF manifests

• Identifying mismatches

• Answering questions/coding

• Banking quantiferon specimen

• Processing in histology, hospital, and frozen series

• Reviewing NSR tests and applying appropriate TNP messages

• Locating TIQs and missing reqs in Optimaxx

Specimen Technician II

Quest Diagnostics - Teterboro, NJ

September 2018 to September 2019

• Continued to learn further coding of tests

• Helped lab with coding/questions on reqs if needed

• Assisted with training of new hires for data entry

• Completed certification for new processing system (IDAA)

• Ran data entry floor by distributing work and retrieving missing reqs

Specimen Technician I - Data Entry

Quest Diagnostics - Teterboro, NJ

March 2018 to September 2018

• Moved from temporary to permanent status in less than 3 months

• Learned how to process several different types of requisitions in data entry

• Learned basic test codes

• Cross-trained between 2 sub-departments to work towards a promotion

First Assistant Manager

Yankee Candle Company - Bridgewater, NJ

October 2017 to March 2018

• Counted out cash drawers and ran bank deposits.

• Assisted store manager and district manager with inventory twice per year

• Assigned employees to specific tasks to best meet needs of store

• Trained new associates on POS system and sales tactics

• Met both personal and store sales goals

Second Assistant Manager

Yankee Candle Company - Bridgewater, NJ

June 2015 to October 2017

• Maintained knowledge of current sales and promotions, as well as policies regarding payment, exchanges, and returns

• Trained new employees on POS system

• Verified shipment was received and checked into company system

Customer Consultant

Yankee Candle Company - Bridgewater, NJ

October 2014 to June 2015

• Cashier

• Maintained clean and safe workspace

• Responsible for meeting sales goals

• Provided excellent customer service

Education

Bachelor of Science in Biomedical Engineering

Rutgers University - New Brunswick, NJ

September 2012 to May 2016

High School Diploma

Bound Brook High School - Bound Brook, NJ

September 2008 to June 2012

Skills

• Goal-oriented

• Excellent interpersonal skills

• Detail-oriented

• Mathematical aptitude

• Strategic thinker

• Staff training and development

• MATLAB

• AutoCAD

• Problem Resolution

• Laboratory Experience

Languages

• American Sign Language - Intermediate

Certifications and Licenses

Packaging Engineering

May 2016 to Present

Certification in Packaging Engineering from Rutgers University Assessments

Verbal Communication — Expert

November 2020

Speaking clearly, correctly, and concisely.

Full results: Expert

Typing — Expert

November 2020

Transcribing text using a standard keyboard.

Full results: Expert

Memorization — Expert

November 2020

Committing product or merchandise information to memory and recalling it at a later time. Full results: Expert

Numerical Reasoning Skills — Expert

November 2020

Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.

Full results: Expert

Written Communication — Highly Proficient

November 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Highly Proficient

Working with MS Word Documents — Expert

November 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Expert

Creating Presentations with Microsoft PowerPoint — Expert November 2020

Knowledge of Microsoft PowerPoint tools and features. Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

American Red Cross Blood Donor, 2014 - Present

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