Experienced Operations Manager

Abigail Salinas

Collierville, TN 361-***-**** *******.****@*****.***

linkedin.com/in/Abigail.Salinas

SKILLS AND ACCOMPLISHMENTS

●Operations Management: Leadership Awareness of internal and external customer needs Exceptional Organizational Skills

●General Management: Communication Decision Making Motivating Problem Solving Rapport with employees Accountability Conduct Interviews Mentor and Train

●Information Technology: Microsoft 365 Oracle Basic Networking Zoom Meetings Kronos Log Me In

●Lean Six Training Yellow Belt: Projects completed: Reorganized Commissary rooms which reduced errors by 70%. Compiled operations manuals for each on-site producing smoother transitions.

●Teamwork/Mentorship: Utilized seasoned managers to provide support and training

●Logistics: Identified the needs of each on-site location

WORK EXPERIENCE

TKC Holdings, TX and LA

Regional Operations Manager, 3/2019- 11/2020

*Provided support for 11 on-site managers remotely disbursed maintaining a retention rate of 85%

*Facilitated communication with Operations, Sales and Warehouse to reduce errors

*Utilized change management to efficiently meet operational needs

*Worked with managers to reduce errors, rotate products and identify specific customer demand to efficiently boost sales.

TKC Holdings, Corpus Christi, TX

On-Site Operations Manager, 8/2014 -3/2019

*Instrumental in the configuration of the ICS Phone system and Secure Pack programs

*Established a regular schedule for the rotation of store which eliminated confusion

*Inventory management

LK Jordan Temps, Corpus Christi, TX

Recruiting Coordinator, 8/2013-5/2014

*Filled long standing open positions within one month

*Developed a shared drive spreadsheet for candidate visibility

*Decreased hiring costs by increasing candidate retention rate

Maxim Healthcare (Branch Closed), Corpus Christi, TX

Recruiting Coordinator, 7/2011-8/2013

*Developed an Orientation program that was taken regionally

EDUCATION

BS Business Management, Graduation Year (2006), Kaplan University

Healthcare Management Certificate, Graduation Year (2003), Kaplan University

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