Resume

Manager Food

Location:

Al Dafna, Qatar

Posted:

November 18, 2020

Contact this candidate

Resume:

Alvin D. Bioc

Current Address: Camp Mesaeed MGV* Amwaj Accomodation

State of Doha Qatar

Home Address: Catalunan Grande, Elenita Heights, Phase 2,

Lot 8 block 28, Davao City, Philippines 8000

Mobile no. : Mobile no. +974-****-****

Email add: adhyla@r.postjobfree.com

OBJECTIVE

Committed to serve with efficient, hard work and sincerity. To be part of dynamic

establishment that offers good opportunities. Willing to share my skills and

capabilities and to work that provides challenges to every individual.

WORK EXPERIENCE

Company : AMWAJ CATERING SERVICES

Address : Hamad Medical Corporation, Bayt Al Dhiyafah, DOHA QATAR

Position : Receptionist, Operation Department

Year : Started on July 24, 2019 until present

Duties and Responsibilities:

•Greet and meet visitors with courtesy, directing them to the relevant person / department

•Efficient and courtesy in handling of telephone calls, ensuring clear verbal communication provide necessary information / guidance to caller and transfer the call to the relevant person or required take clear concise message and pass message in a timely manner.

•Provide general administrative support to members of staff.

•Take details of visitors as they came into the showroom, accurately completing a showroom log.

•Monitor visitor access and maintain security awareness, ensures customers are taken to the correct office of their appointment and are not roaming corridors alone.

•Ensure knowledge of staff movements in and out of organization.

•Maintain the cleanliness of reception area.

•Ensure at all times the appropriate corporate image is represented.

•Provide daily, weekly, and monthly reports if applicable.

Skills

i.Good Customer Service

ii.Knowledge in Microsoft Office Applications, Excel, Power point.

iii.Effective written and verbal communication

iv.Organized and detail oriented

v.Ability to stay calm under pressure

vi.Can communicate basic Arabic with Good English communication

Company : VXI Global Holdings B.V.

Address : 2nd Floor Robinsons Cybergate Davao City 8000, Philippines

Position : Call Center Agent / Customer Sales Representatives

Year : November 29, 2018 until May 29, 2019 (5 months)

Duties and Responsibilities:

•Professional comportment and demeanor

•Build rapport utilizing effective probing questions

•Sell and overcome objections

•Learned product knowledge and sell best solutions.

•Outstanding verbal communication skills

•Knowledge of computers and MS Windows / type 30 wpm

•Navigate multiple screens/programs

•multi-task

•Follow direction and accept coaching

•Self-motivated and upbeat

•Desired to work in a team environment achieving personal and team goals

•Work flexible hours, including weekends and evenings as required.

Company : BURJ RAFAL HOTEL KEMPINSKI RIYADH

Address : Kingdom of Saudi Arabia AlRiyadh 11464

Al Sahafa District 7647 King Fahed Street

Position : Captain Waiter

Year : May 12, 2014 until December 2017 (3yrs and 6 months)

Duties and Responsibilities:

•Oversees a team of service workers in a restaurant environment.

•Involves serving customers food and beverages while supervising waiters

And waitresses.

•Coordinate with the chefs regarding the food orders.

•Greets customers sitting in his station, serves beverages and informs customers of the specialties of the day.

•Checks in on the diners, answering and resolving any issues that have arisen.

•To help out in the kitchen during pre-preparation.

•To help train the new waiters.

•Always have to be polite, even while dealing with impolite customers.

•To be representatives of the restaurant and promote the place through their good service.

•Maintain good levels of personal hygiene, which is extremely important while working in the restaurant business.

•Clean up afterwards and help the manager implement the health inspector standards.

Company : MARRIOTT HOTEL RIYADH

Address : : P.O. Box 16294Riyadh11464Saudi Arabia

Position : Senior Waiter

Year : July 29, 2011 – March 22, 2014 (2 yrs. and 8 months)

Company : IL GABBIANO ITALIAN RESTAURANT

Address : North Corniche RoadAl Nawras Square, Jeddah K.S.A.

Position : Waiter

Year : Oct 12, 2008-Dec 14, 2010 (2yrs and 2 months)

Company : GRAND REGAL HOTEL PHILIPPINES

Address : Davao City, Philippines

Position : Waiter

Year : Feb 04, 2004 - Aug 30, 2004 (6months)

Company : GRAND MEN SENG HOTEL PHILIPPINES

Address : Davao City, Philippines

Position : Waiter

Year : Feb 20, 2003 - Aug 19, 2003 (6months)

Duties and Responsibilities:

As A Waiter:

•Involves serving customers food and beverages.

•Serving the customers their food orders with a smile.

•Remembering the correct orders correctly and remembering the specifications the customer asks for their food, because they can be allergic to a certain ingredients.

•Waiting upon the customer and checking on them after a sometime whether if they want something.

•Coordinate with the chefs regarding the food orders.

•Know the menu of the restaurant by heart.

•To help out in the kitchen during pre-preparation.

•To help train the new waiters.

•Always have to be polite, even while dealing with impolite customers.

•To be representatives of the restaurant and promote the place through their good service.

•Maintain good levels of personal hygiene, which is extremely important while working in the restaurant business.

•Clean up afterwards and help the manager implement the health inspector standards.

Company : EAGA SHIPPING LINES PHILIPPINES

Address : Intramuros, Manila

Position : Deck Cadet

Year : July 30, 1998-Oct 16, 1999

EDUCATIONAL BACKGROUND

College graduated

Davao Merchant Marine Academy

(1993 -1997)

Secondary

Davao City National High School

(1989 - 1993)

Primary

Magallanes Elementary School

(1983 - 1989)

PERSONAL DATA

Date of Birth : April 30, 1976

Place of Birth : Bolton Davao City, Philippines

Status : Married

Name of Wife : Elsa P. Bioc

With three Daughters : Aleisa P. Bioc, Akaelah P. Bioc & Angel Alvea P.Bioc

Nationality : Filipino

Gender : Male

Height : 5’4

Weight : 120 lbs

Religious Affiliation : Roman Catholic

Passport no. : P5488757A (expiry date on January 1, 2023)

Language Spoken : English, Tagalog, Cebuano, and basic Arabic

Mother : Myrna D.Bioc

Father : Anecito M. Bioc (deceased)

REFERENCE

TRAININGS/SEMINARS ATTENDED

•Safety Training

HITC, HMC Doha Qatar

October 23, 2019

•Safe Manual Handling

HITC, HMC Doha Qatar

September 24, 2019

•Fire and Safety Re-Orientation

Hajar Auditorium Education Center HGH, Doha Qatar

August 22, 2019

•Hazardous Material and Waste Management

Hamad Medical Corporation, Doha Qatar

August 22, 2019

•Handling Complain

BurjRafal Hotel Kempinski, Riyadh KSA

June 24, 2015

•Hotel Orientation

BurjRafal Hotel Kempinski, Riyadh KSA

June 22-24, 2014

•Grooming and Hygiene

BurjRafal Hotel Kempinski, Riyadh KSA

June 22-24, 2014

•GHA-Global Hotel Alliance

BurjRafal Hotel Kempinski

June 22-24, 2014

•Telephone

BurjRafal Hotel Kempinski

June 22-24, 2014

•PCI –Payment Card Industry

BurjRafal Hotel Kempinski

June 22-24, 2014

•Cultural Awareness

BurjRafal Hotel Kempinski

June 22-24, 2014

•RBRS, Level II-B (Food Allergy)

Marriott Hotel Riyadh

Tuesday, January 08, 2013

•RBRS, Level II ( Basics & General Knowledge )

Marriott Hotel Riyadh

Thursday, December 27, 2012

•Marriott Great Food, Safe Food Training

Marriott Hotel Riyadh

February 23 & 25, 2012

•Basic Safety Training

Maritime Training and Assessments Center