Office Manager

Saiteja Ravuri

Email: -*************@*****.***

Mobile: -516-***-****

Looking Forward for Challenging career in a growth – oriented company with optimum utilization of my knowledge and skills with full potential and contribute meaningfully to organizational objectives. Professional Summary:

Overall Four years of experience in Network, Systems administration and Managing IT Infrastructure, Innovative, Professional with proven ability to identify, Solve and troubleshoot problems.

Experienced in managing windows 2012/2016 Servers, Amazon Web services, Office 365,Azure AD, VMware, Hyper-V, Active Directory and Exchange Environment including domain controllers, DHCP, DNS, Group policies, Server Security in our Corporate Environment.

Good Working knowledge on Virtualization technologies like VMware, Hyper-V for Creating VMs and managing them based on the requirement.

Excellent working knowledge on exchange 2013 to office 365 Migration with more than 2000 mailboxes.

Working experience in Server migration, Server Upgrades, ESXi Upgrades, SAN Upgrades etc.

Excellent working knowledge on cloud technologies like Amazon web service and Microsoft Azure

Good experience with AWS services like EC2, S3, VPC, RDS, Route 53 and IAM Etc.

Experienced in Cisco, Extreme Switches, Cisco Firewalls, sonic walls, Spam and Email Filters etc.

Exceptional analytical, oral, written, interpersonal, and trouble shooting skills

Good team player and capable of working individually with less supervision.

Ability to handle multiple tasks and work independently as well as in a team. Educational Details:

Master’s in Electrical and Computer Engineering from NYIT, New York,USA

Bachelor’s in Electronics and Communications Engineering From VVIT, Guntur, India Technical Skills:

Languages and

Scripting

C, Java, SQL and PowerShell

Directory Services and

Mail servers

MS Active Directory, MS Azure AD, MS Exchange Server 2010, Exchange 2013 and Office 365

AWS Services Amazon EC2, S3,EBS,VPC,RDS,Storage gateways, Route 53 and IAM etc. Virtualization and

Cloud Technologies

Amazon Web service, MS Azure, Hyper-V, VM ware ESXi 5.5,6.0,6.7 Networking

Technologies

IPv4,IPv6, TCP/IP, LAN, WAN, DNS, DHCP, VLAN, OSPF,IS IS, SPBM, Static Route,

Operating Systems Windows 7/8/10, MAC, Windows Server 2008/2012/2016/2019,Linux etc. Other Tools Veeam Backup, WSUS,WDS, PDQ Deploy, Lansweeper, Nessus Professional,Solar Winds Help Desk,

Professional Experience:

The Center for Discovery- Monticello, NY Jan 2019 – Until Now Systems/Network Administrator

Description: - The Center for Discovery is a nonprofit organization with the size of more than 1500 acres, which spreads all over the Sullivan County in the New York State. The Project is to maintain and upgrade the servers, VMs, Network switches, Firewalls, Work with the cloud environment as well. Roles &Responsibilities: -

Working experience on migrating application servers, file servers, database server from Windows 2008 to Windows 2016.

Strong working experience with VMware environment for managing Windows 2012/2016, Linux VMs, Data stores etc.

Working experience on upgrading the VMWare ESXI Servers from the scratch based on the requirement.

Worked on Entire Campus wise switch upgrade project with more than 150 switches and core switches as well.

Strong working experience on Extreme VSP and ERS switches for layer 3 and layer 2 switching with fabric attached( IS IS, SPBM)

Working experience with Exchange 2013 to Office 365 migration project with Full hybrid configuration process.

Working Experience with Azure AD to enforce MFA for the users by using Conditional access policies.

Working knowledge on Azure SAML authentication for SSO on different applications.

Working experience on migrating mailboxes, Shared mailboxes, distribution groups etc. to office 365 environment.

Experienced on Office 365 administration for creating new mailboxes, assigning licenses etc.

Experience on managing Amazon web services by utilizing services like EC2, S3, EBS, RDS, VPC, Route 53 and IAM etc.

Strong experience on MS active directory, Exchange 2013, Windows 2008/2012/2016 Servers and Linux servers.

Working experience on tools like Veeam for the backups, MS Azure AD connect for sync users to azure etc.

Working experience on SonicWALL to create NAT Policies, Site to site VPN, firmware upgrades etc.

Working knowledge on Configuring Aero hives WAP’s, managing and monitor them.

Working experience on configuring WSUS server for windows patches for all the 1000 windows machines in the campus.

Working experience with the tools like Lansweeper, PDQ Deploy for inventory and deploying applications.

Worked on Nessus professional tool to find the security vulnerabilities on all the servers and network equipment and fix them.

Working experience with IIS, Microsoft SQL Server 2012/2016 and SSIS/SSRS. Perfume Center of America- Ronkonkoma, NY Sep 2017 – Jan 2019 Network/Systems Administrator

Description: - The Perfume Center of America is using VMware ESXi 5.5 and Hyper-V for their virtualization environment, PCA have around 100 VMS. They also have Cisco Call manager for the internal and external telecommunication. The Project is to Work with the VMware and Hyper-V for managing the VMs, also work with CCM and CUCA for telecommunication, work with AD and Exchange for on boarding process of the employees. We also worked with Cisco IP phones; Cisco Hand held phones, Cisco Switches, WAP’s and Firewalls. Roles &Responsibilities:

Worked on gathering requirements from the clients and implemented them accordingly.

Configuring Cisco Switches (2960) and Access points then deploy them in the site locations.

Worked on CCM 10.5 for assigning extensions and IP phones to the new employees. Used CCM for registering Cisco 7841, 7921, 7925 etc.

Used CCM for Creating hunt groups and Pickup groups. Worked on CUCA for assigning Voicemails for the end users.

Worked on AD, Exchange for creating new mailboxes for on boarding employees also worked on Group Policies for implementing Company Policies.

Worked on VM ware and Hyper-V for creating new VM’s and managing the existing VM’s.

Working knowledge on Veeam Backup for managing all the backups and restoring the VM’s in case of emergency.

Responsible for managing computers and servers to be in secured with Sophos antivirus management console.

Provide front-end on-call network support 24x7x365 for all network infrastructures in the co-operation. Environment: VM ware vSphere, CCM 10.5, Hyper-V, Exchange Server 2010, Active Directory, Windows Server 2008/2012 R2, MS Office 2016, PowerShell, Cisco 2960 Series Switches and Routers Etc. Service Master – Memphis.TN June 2017- Aug 2017

IIQ System Admin

Roles &Responsibilities:

Requirements gathering on new enhancements and Functional and Technical Design document preparation

Detailed analysis on new enhancements and impact analysis on existing system.

Modify on MS Active Directory Provisioning policy for additional attributes like mail, proxyaddress for O365 & Exchange implementation.

Worked on Office 365 Administration for creating mailboxes and providing them proper licensing.

Role Owner approval process enhancements and configuration changes

Stable the Dev, QA, UAT environment with complete re-configuration

Played crucial role in Release management for the various environments. Environment: Sail Point 6.4, Tomcat, MySQL DB, Office 365, Exchange 2016, Microsoft Active Directory Server, Eclipse, Java and GitHub, PowerShell.

Perfume Worldwide- Ronkonkoma, NY June 2016 – May 2017 Computer Systems administrator

Roles &Responsibilities:

Creating users, Deleting, Modify the users in AD and creating the emails on Exchange 2010 based on the requirement.

Worked on Cisco Call Manager 10.5 for creating extensions for IP phones, Creating Hunt groups and Pickup groups.

Worked on supporting Clients for their issues facing with their PCs and Applications.

Managing the VMs for their regular backups and software patch-ups.

Provide front-end on-call network support 24x7x365 for all network infrastructures in the co-operation. Environment: Windows 7/10, Exchange Server 2010, Windows AD, Windows Server 2008/2012 R2, MS Office, CCM 10.5 Etc.

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