Manager Plant

Timothy J. Allison

(C) – 303-***-****

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PROFESSIONAL SUMMARY

•3+ professional years of business & project management experience

•Graduate from Georgia Military College – Milledgeville Campus

•Skilled in strategic planning, executing, and implementation

•WAN & LAN network operations

•ISP/OSP Network Infrastructure

•Proven ability to leverage technology to develop and implement core project plans

PROFESSIONAL EXPERIENCE

Zayo Group Telecom- Boulder, Colorado 06/2019 - Present

Strategic Project Manager

Responsible with assisting outside plant engineers with adoption of new systems, processes, and policies, in order to standardize and aligned outside plant with supporting the company’s business objectives and strategies.

Collaborating with OSP and ISP on adjusting to ever changing tools, process, and automation enhancements in order to assist with gaining efficiencies within the roles.

Create, maintain and customize customer status reports related to Implementation projects, Customer Health and other Zayo performance metrics.

Network monitoring, Capacity and Configuration Management. Administer and maintain network management tools

Manage and update contract summaries, with regular communication across each product group to drive contract and SLA adherence.

Comcast Business– Denver Tech Center, Colorado

Project Manager 03/2018 - 06/2019

Managed all aspects of fiber optic construction projects including outside plant, inside plant, scope of work, milestones, and financials associated with the project.

Maintain knowledge of all IT assets at site, including Out of Scope PCs, printers, network equipment, and software licenses.

Controlled agendas and facilitated required meetings to prioritize and drive cross

-functional activities as related to the installation being managed.

Developed communication, summary reports, and status updates for various audiences to provide accurate information in the form of formal briefings.

Reviewed sales contracts and validated services with customers to ensure accuracy of product orders -Consistently meet organizational scorecard, productivity, and quality metrics.

Supported multi-location customers with multiple services at each location by managing the installation of the customer’s services.

Worked with vendors to ensure effective implementation of Agile.

Served as primary contact for IT/technical personnel/vendor/reseller.

Assisted other Program Manager and developers in managing and developing AGILE process.

Implemented data services and solutions including dynamic routing (e.g., Border Gateway Protocol), static routing, IP address allocation, PRI, SIP, and hosted PBX.

Developed SalesForce project strategies, scope, approach and timeframe through project charters and work plans.

SunRun– Downtown Denver, Colorado

Project Coordinator - contractor 11/2016 – 01/2018

Managed projects, with direct supervision, to ensure on time completion according to specifications and within budgeted costs.

Used formal processes and tools to manage resources, budgets, risks, and changes.

Apply a structured methodology and lead change management activities.

Demonstrated success working with Salesforce.com implementations.

Integrate change management activities into project plan.

Vertafore– Westminster, Colorado

Billing Coordinator - Contractor 02/2016 – 09/2016

•Enter customer payments into system on a daily basis & maintained excellent customer service.

•Track all money received and prepared deposits.

•Develop reports to detail aging and past due accounts for management.

•Analyze accounts to discover discrepancies and resolve all issues promptly.

•Initiate collections proceedings against accounts that are delinquent.

•Delivered accurate and on-time monthly financial closing for financial functions.

•Created spreadsheets to issue credits, reimbursements, and weekly operating reports.

EDUCATION

Georgia Military College – Milledgeville, GA

Bachelors of Applied Science in Business Management: January 2016

Volunteer Experience

American Heart Association American Stroke Association May 2017 – Present

Organize activities to raise funds or otherwise solicit and gather monetary donations or other gifts for an organization. Design and produce promotional materials. Raise awareness of the organizations’ work, goals, and financial needs.

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