Engineer Jira

Lakshmi Harika

*******.*****@*****.***

linkedin.com/in/lakshmi-harika-505b001ab

Contact No: 913-***-****

Lakshmi Harika is a delivery centric QA professional with comprehensive 4 years of IT experience encompassing a wide range of skill set including web based, client/server in the Telecom, insurance and domain. I possess an extensive Web, Mobile application testing for iOS/Android and web browser platforms. Professional Summary:

• Worked as QA with over 4 years’ experience in all phases of Software Testing Life Cycle (STLC), with very good exposure in Manual and Automation testing

• Expertise in Web and Mobile Applications (Native, Hybrid) Testing for both iOS and Android Mobile Platforms along with Over the Air (OTA) Process of updating, force updating, silent Installs of Android Apps.

• Experience in developing system Test plans, Test cases, Test data, Defect tracking & Reporting using Jira, Rally and Test Lodge.

• Developed Test scripts using Selenium WebDriver and Appium with java as the programming language.

• Delivered project needs on time and within the agreed acceptance criteria by coordinating with Agile Scrum meetings teams, which included Sprint Planning, Daily Scrums, Sprint Check-In, Sprint Review & Retrospective. Worked closely with the Business Analyst team to analyze if requirements are based on the current App structure Experience working on Cassandra DB to query tables and election process for push notifications.

• Good in executing test cases, ad-hoc testing, reporting bugs and reporting test status.

• Experience in testing stand-alone and Client/Server applications using Functional, Black Box, Integration, System, Endto-End testing, Re-testing, Smoke testing, Web testing, User Acceptance Testing,

• Participated in triaging issues, fully reproducing production issues, communicating work arounds and TECHNICAL SKILLS:

Test Management Tools JIRA, Rally, PostMan, Test Lodge Programming and Scripting C, SQL, JavaScript, Core Java Databases Cassandra, MS SQL Server

Web Technologies HTML, DHTML, CSS, XML

Testing Tools Appium, Selenium, PostMan, Cucumber, Mobile devices Test Build &Integration Tools Maven, ANT, Jenkins

WORK EXPERIENCE:

Client: Nationwide, Ohio, US

System QA Engineer, Nov 2019-till present

Description:

Worked on testing the Payments and Billing cycles of the web application along with validating the API’s for various request and responses based on the application testing factors. Responsibilities:

• Used Postman & SOAPUI for rest/soap service testing.

• Designed UAT regression automation scripts for all modules using selenium web driver, including failed tests and provided test support for post release production deployments

• Performed and validated Database Testing and Data Retrieval.

• Worked on Cross Browser testing through Selenium WebDriver by testing the website on different browsers like Chrome, IE and Firefox.

• Ran regression tests in the morning/night based on deployment timings.

• Gather Reports and reach out to tech leads in case of any queries or failure in tests Provided pre-and post-production deployment support end to end

• Worked in complete Agile Environment with 4 weeks of Release cycle.

• Keep track of all the Legacy defects and monitor them across all the environments using Jira and ALM Environment: HP-ALM, Jira, Jenkins, SOAPUI, Eclipse, Oracle DB, Postman. Client: Verizon, Tampa, US

QA Engineer, Jan 2018-Sept 2019

Description:

Worked on Verizon Applications targeting various Customers and Play Store users. The major enhancements include UI redesigning Verizon app to an enhanced customer experienced that includes Accounts, Payments, Usage. Responsibilities:

• Tested user experience for On Device Monetization on Verizon OEM’s.

• Tested App and widget capabilities for in-app alerts and worked on Testing Smart APK’s.

• Coordinated with Offshore teams for releases and bug tracking and verifying the content.

• Verified various app flavors and properties to make sure the app syncs with the right carrier properties

• Create test data files with valid and invalid records to thoroughly test program logic and verify system flow and maintained test cases in Jira x-ray.

• Supported testing for Batch processing of Push notifications to various devices using Linux commands.

• Verified various app flavors and properties to make sure the app syncs with the right carrier properties.

• Developed Test scripts using Appium as the automation Framework and also maintained regressions sets for various android widgets.

• Experience working with IOS configurator and ADB logcat for debugging native IOS applications. Environment: X-Ray, Jira, Rally, Jenkins, Gitlab, AWS, Eclipse, Cassandra, Android Studio, Eclipse. University of Central Missouri, Warrensburg, US

Research Assistant, Aug 2017-Dec 2017

Description:

UCM “My Central” Portal enables students and professors to collaborate with information related to project submissions and other class related works, I worked on testing the application features by performing the following responsibilities. Responsibilities:

• Created and extracted Test data for the tests to be performed.

• Worked on the Login and student Module of the Web application portal

• Used Eclipse IDE to record the flow of the test and run the tests across multiple browsers.

• Helped Professor with different chores like attendance and Grading. Environment: Eclipse IDE, SQL, Windows 10, MS Office, different web browsers Sigma Software Systems, Hyderabad, India

Inter/QA Tester, Dec 2015-July 2016

Description:

Sigma Systems specializes in Medical Insurance. The applications are grouped into two broad categories; those that present real time patient data and those that recall data for review, presentation and reporting on the system’s graphic display or in print format.

Responsibilities

• Writing and modifying the automation test scripts according to requirement changes for every release using Selenium WebDriver.

• Tested web services by generating XML SOAP requests and validated the corresponding XML SOAP responses.

• Responsible for writing the UAT Test Cases using Cucumber and performed Bug verification testing. Environment: Agile (scrum), JIRA, Selenium WebDriver, Eclipse IDE, SOAPUI, Windows 10. EDUCATION:

• Master of Science in Computer Science Engineering, University of Central Missouri, US (GPA- 3.6)

• Bachelor of Technology in Computer Science Engineering, JNTU, India (GPA- 3.4).

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