Customer service professional

Tanya Gizzi

**** ********* ** #*

Elgin, IL *****

Cell: 847-***-****

E-Mail: **************@*****.***

Summary

Experienced and educated Purchasing Assistant seeking a long-term opportunity with a respected company. Passionate about customer service and relations, I pride myself on my ability to interact with all levels and have excellent written and verbal communication skills. My range of experience and education will allow me to excel in this position

Experience

Gonnella Bread Company - Schaumburg, IL October 2012 to July 2020

Purchasing Assistant

Responsible for the procurement of raw materials and finished goods to ensure that items are available for production. Process purchase orders and follow up on quotes, confirmations, shipment tracking, quality control and accounting issues. Utilized MAS500, Microsoft office and internal software to accurately file, store and retrieve information.

HIP Salon - Schaumburg, IL January 2020 to current

Receptionist

Greeting guests, accurately scheduling appointments, processing transactions and assisting with retail purchases. Maintain cleanliness of the front desk and surrounding areas. Dedicated to providing the best customer service possible to ensure each guest's experience is positive and enjoyable.

Arté Salon - Schaumburg, IL January 2005 to January 2020

Receptionist

Provide exemplary customer service, ensure proper appointment scheduling, accurate cash drawer handling and maintenance of accurate inventory and ordering. An integral role in website development, daily maintenance of social media, coordinating charity events and exclusive parties, creator of marketing materials to increase salon profitability. Hiring and training of assistant and reception staff, created salon training manual for new hires.

January 1998 to January 2011

Harco National Insurance Company Rolling Meadows, IL

Physical Damage Claims Adjuster

Concentrated expertise in commercial insurance specializing in theft, auto, cargo and property claims. Expedited claims to reduce exposure and mitigate losses. Extensive contact with customers, claimants and vendors which honed interpersonal communication, increased administrative abilities and negotiation skills.

Education

2008 Harper College Palatine, IL

Associates Business Management

Associates in Marketing

Affiliations

American Cancer Society/Relay for Life - team captain

Elgin Community Crisis Center –donation drive coordinator

Food for Greater Elgin – warehouse volunteer

PADS of Elgin – greeter, food server

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