SOFTWARE QA ENGINEER

Valeryia Kleuzhyts

650-***-**** *****************@*****.*** www.linkedin.com/in/valeryia-kleuzhyts San Jose, CA

SOFTWARE QA ENGINEER

●Collaboration with Customer Success, Development and Product Management teams

●Experience in Jira administration and integrated plugins

●Enjoy learning new technologies and challenging concepts

●Excellent organizational and time-management skills

●Ability to follow instructions and work cooperatively within a team environment.

●Hard-working with analytical skills and attention to details

●Work with offshore teams in multiple time zones

●Self-motivated

●Languages: English, Russian

Organized Platforms: Windows 7/8/10, Mac OS X, iOS, Android OS, Linux

Web Testing: Chrome DevTools, BrowserStack

Mobile Testing: Xcode, Android studio, ADB

Virtualization: Oracle VM VirtualBox

Programming Language: JavaScript

Web technologies: HTML, CSS

API Testing: REST API, Postman

Bug Tracking: Jira

Database: MySQL

PROFESSIONAL EXPERIENCE

Software QA Engineer (remote),

ELIS Group LLC – Los Angeles, CA December 2019 - July 2020

●Testing iOS, Android and Web applications

●Working with Customer Support team triaging production bugs

●Participating in daily stand-ups and sprint planning

●Performing smoke, functional, UI, regression testing

●Tracking and reporting defects in bug tracking system

●Responsible for compatibility testing on a variety of devices and platforms

Customer Service Specialist

A1 Belarus – Brest, Belarus April 2017 - October 2017

●Organized office operations and procedures

●Opened, closed and updated accounts for customers

●Used consultative sales approach to understand customer needs and recommend relevant offerings

●Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service

QA Specialist of the Department of International Relations,

Brest State University Named After A.S. Pushkin – Brest, Belarus October 2015 - April 2017

●Evaluated, troubleshot, and tested the web-based platforms for international students and

●teachers

●Tested a web application, which was made for employers in order to create quarterly reporting of the Department of International Relations work

●Developed and performed Test cases for API for the web interface

Account Manager

Closed Joint-Stock Company «Alfa-Bank» – Brest, Belarus April 2014- October 2015

●Opened, closed and updated accounts for customers

●Responded to customer concerns and questions on daily basis

●Kept physical files and digitized records organized for easy updating and retrieval by authorized team members

●Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases

EDUCATION

Brest State University Brest, Belarus September 2009 - June 2014

Bachelor of Science: Applied Mathematics

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