Lilly Dimitrova

**** ***** ***, ******* ****, IL 62040; 618-***-****; adhyac@r.postjobfree.com

Qualifications summary

FAA Aircraft Dispatcher certificate

Aircraft Dispatcher Internship

Crew Scheduler experience

Flight Attendant experience

Great attention to detail along with ability to follow given instructions

Managed small groups of people with proven ability to function well under pressure

Worked efficiently as part of a team as well as independently with minimal supervision

Excellent communication and customer service skills

Experience with Microsoft Office applications, NetLine Crew software, United Shares

Native proficiency in Bulgarian and English

Conversational German and Russian

Work Experience

Trans States Airlines Bridgeton, Missouri

Crew Scheduler (Futures Department) December 2019 – March 2020

Execute future operational flight schedules, ensuring changes are accommodated in compliance with federal regulations and company and contractual rules;

Notify crew members of schedule changes in a timely and effective manner;

Make adjustments to crew members schedules using a computerized crew scheduling system – NetLine Crew by Lufthansa Systems GmbH;

Monitor adequate reserve coverage ensuring flawless on-time operations;

Book hotel rooms for crewmembers during layovers, charters, and commuting – Hotel Connections Portal;

Book flights for deadheading or commuting crewmembers – United Shares.

Aircraft Dispatcher Internship September 2019 - December 2019

Worked under the directions of the Manager of System Operations Control;

Updated the phone numbers database of all airports where Trans States operated;

Analyzed data of dispatchers’ performance and compliance with company procedures;

Contacted government agencies in order to ensure compliance of company procedures with federal and international regulations.

American College Council Sofia, Bulgaria

Teacher of English as a Second Language September 2012 – June 2017

Teach the English language to classes and individual students levels Beginner to Advanced

Air Via Sofia, Bulgaria

Purser March 2006 - October 2010

Assign duties to and supervise a cabin crew of four members (Airbus A320);

Ensure emergency equipment is operational;

Continuous communication with the flight crew;

Review relevant flight information including passengers’ special needs or requests;

Keep inventory of catering on board;

Keep record of duty-free product sales;

Respond and resolve adequately and professionally unexpected situations.

Flight Attendant June 1994 – February 2006

Passenger, crew and flight safety;

Emergency equipment and procedures;

Cabin food and beverage service.

Education

Southwestern Illinois College Belleville, Illinois

Associate in Applied Science, Aviation Management with Aircraft Dispatcher Certificate May 2020

Core classes:

Private Pilot Flight Theory

Aircraft Systems and Components

Aviation Meteorology

Instrument Flight Rules

Air Traffic Control Systems

Federal Aviation Regulations

Human Factors in Aviation

Sofia University “St.Kliment Ohridski” Sofia, Bulgaria

Master of Science, Information and Communication Technologies

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