SAP Project/P2P Functional Manager
Resume:
DEMET ERCAN
Citizenship : USA Green Card holder, British Citizen and Turkish Citizen Mobile Number : +90-542-*******
E-mail Address : *********@*******.***
Languages : English fluent both verbal and written; Turkish mother-tongue; Spanish beginner level
SUMMARY
Senior Project Manager with Prince2 Practitioner qualification. Over 20 years of Finance/SCM/SSC Setup/Business Transformation/SAP Project Management experience in SAP Global implementations, across different geographies/cultures, and in fast-paced environments. During the latest role, worked as Principal Project Manager in Vodafone (VF) Group, provided delivery of IFRS16 Compliance & SAP REFX implementation in VF Italy. A proven record in the Transportation (TNT Group) and Telecom (Vodafone Group) industries. Highly skilled in collaborating with all members of the organization to achieve business and financial objectives.
Instrumental in streamlining and improving processes, enhancing productivity, and implementing strategic solutions.
Extensive experience of planning and delivering large/complex ERP projects on-time as per budget; covering the entire project lifecycle and integrating multiple work streams; managing the third parties/suppliers/onshore/offshore resources in virtual, matrix teams. Has in-depth experience of Senior Stakeholder Management, High-level communication, Risk Management, Transformation/Business Change, Business Process Design, Systems Architecture and Business Process Integration (incl. Analyse-Design-Test-Data Migration-Deployment-Post Deployment reviews), along with relevant SAP Functional skills.
EDUCATION
June 2015 : Prince2 Foundation & Practitioner, BCS, UK 1992-1996 : Istanbul Technical University (ITU) Management Engineering Bachelors Degree, Istanbul, Turkey
Awarded the Haci Omer Sabancı Scholarship
1986-1992 : Private Sisli Terakki High School, Istanbul, Turkey Awarded Government Scholarship
INTEREST & ACTIVITIES
Travelling, reading, dancing Argentine Tango, swimming, hiking, playing the piano, attending workshops lectures on Art-History.
REFERENCES
Available upon request
DEMET ERCAN
PROFESSIONAL EXPERIENCE
December 2018- February 2020: Family Business Istanbul, Turkey Moved back to Turkey to wrap up Family business and complete the US Green Card process. Taken time off to settle properties /finances before the move to US. December2014–November2018: Vodafone Group, Principal Project Manager Newbury, United Kingdom
As the Principal Project Manager in VF Group FPS Team, I was responsible to manage the medium to large projects as the Central PM (Project Manager), e.g. IFRS16 (Compliance and SAP REFX Implementation) Italy Programme, VF Automotive EVO (SAP) Project, One Real Estate EVO (SAP) Implementation My main responsibilities included, but were not limited to:
Managing complex projects across multiple country, multiple streams, multi-party teams and ensure programme manager and senior stakeholders’ expectations are managed in terms of time, cost, resources and quality.
Providing accurate and timely communication and reporting to the relevant stakeholders, escalating where required.
Identifying and managing risks, issues and dependencies, and assigning mitigation actions.
Ensure to follow the EVO/SAP methodology and Vodafone ways of working throughout the project lifecycle.
Identifying the skill requirements of the project resources and building the capable team.
Ensure the project scope is clear across the teams, and manage any deviation.
Define, plan, manage and deliver projects, working with key people across the organisation and managing dependencies.
Participate in the design, build, test, deployment and the stabilization of the Project solution.
Building relationships across the teams&business to ensure consistent&appropriate communication.
Responsible for documentation of outputs, analysis and tools used in project activities.
Ensure the project is established, executed and closed as per the standard company governance. September2012–November 2014: Vodafone Turkey, SAP Transformation Manager Istanbul, Turkey
As the EVO (SAP) Transformation Manager, I worked in Vodafone Turkey Head Office. My main responsibilities included, but were not limited to:
Managing the SAP & Finance related projects from the initiation to closure phase by delivering the pre-defined objectives within the agreed time line, cost, scope, and quality. This includes business case preparation, defining the scope and setting up the budget, communications, compliance, resource risk and stakeholder management, steer-co and status reporting, knowledge transfer planning, contingency planning, monitoring and escalations, change management, 3rd party management etc.
As the SSC Relationships Manager, responsible to monitor SSC performance, KPI League Tables, Operating Framework&SLAs, issue management handling, performance review and SSC penetration.
Managing the Vodafone Cyprus SAP Implementation as the Project Lead; SAP REFX Real Estate Lease Accounting Implementation as the Project Lead for Vodafone Turkey& Cyprus; ‘Dealers & Commissions, Roaming & Interconnection, Electricity & Lease Rental Migrations’ migration to SSC; E-Invoice, E-Ledger and E-Archiving, Assure-net, Bad Debt Monitoring, Balance Sheet Reconciliation, Manual Journal Tool, FIC implementations.
Responsible for all UAM (User Access Management) and SAP system access issues and implementing Global IDM and WIAM systems in the local opco.
DEMET ERCAN
May 2011 - September 2012: TNT Express Head Office, SSC Accounts Payable Transition Team Lead, Amsterdam, The Netherlands
As the AP (Accounts Payable) Transition Lead, I was a member of the Core Evolve (Shared Service Center – SSC Implementation Project) Finance Team where I was responsible for implementing both P2P (Purchase-to- Pay) & AP processes in the newly building SSC in Mauritius, driving and supporting the TNT countries with respect to the P2P & AP processes which were defined globally. April 2009 - May 2011: TNT Express Divisional Head Office (DHO), P2P Support Manager and Project Leader, Amsterdam, The Netherlands As the P2P (Purchase-to-Pay) Support Manager and Project leader, I was responsible for supporting (i.e. giving direction, resolving issues, training staff, etc.) the TNT Express countries with respect to the P2P processes and managing new global projects with the intention to achieve cost savings in the P2P area, improving the data quality and implementing process improvements worldwide along with the KPIs. P2P processes were global processes used in all TNT Express entities around the world, with a direct impact on approximately 5000 staff. April 2007 - April 2009: TNT Express IBU, SAP Back Office Finance and Purchasing Process Specialist, Windsor, United Kingdom
TNT Express IBU (International Business Unit) consisted of 33 countries and as the Back-Office Finance and Purchasing Process specialist, I was responsible for implementing, driving and supporting the best practice and correct standard of using the finance modules within SAP (Purchase-to-Pay, Accounting&Reporting, Accounts Payable) throughout IBU. I had worked full-time in the Global EBO (SAP/E-Back Office) Project since it first started in 2003, participated in the full SAP (SRM and CSM MM) project cycle, together with my previous role as The Management Accounting Controller. I was promoted in April 2007 to take the sole responsibility as the Process Lead for Purchasing and Finance, where I actively worked in the global SAP implementation. TNT were awarded ‘SAP’s Global Quality Award’ in June2007 which I’m proud to be a part of it. July 2001 - April 2007: TNT Express IBU HO, Management Accounting Controller Windsor, United Kingdom
As the Management Accounting Controller, my main objectives were to work in the EBO Project team for the Global SAP implementation through IBU, control the IBU Windsor Head Office costs against the budget, advise/support countries(49+) the accounting issues on a daily basis, and participate in the Finance Projects. April 1998 - July 2001: TNT Express Turkey Head Office, Management Accountant, Istanbul, Turkey
As the Management Accountant in TNT Turkey Head Office, I was responsible for both management accounting and financial accounting for the whole country. July 1997 - September 1997 : Yunsa A.S., Management Internship, Finance Dept., Turkey July 1994 - August 1994 : Profilo A.S.,Technical (Factory) Internship, Quality Control Dept., Turkey July 1993 - September 1993 : Hema Disli, Sales Marketing Dept., Turkey
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