Manager, IT Shared Services

William “Billy” Banks

** **** **** ***** • Sandy Springs, GA 30327

770-***-**** (cell) *********@*****.***

SKILLS

● Financial Planning & Analysis

● Budgeting & Forecasting

● Cost Analysis

● Financial Modeling

● KPI Analysis

● Business Case Modeling

● Cost Allocations

● Internal Controls

● SOX Compliance

● Cash Flow Analysis

● WACC Calculation

● Management

● Strategic Planning

● Microsoft Office Suite

● QlikView Reporting Suite

● SAP

● Microsoft SharePoint

● Hyperion Essbase

PROFESSIONAL EXPERIENCE

Norfolk Southern Corporation, Atlanta, GA 2019 - Present Manager, IT Shared Services 2019-Present

● Manage team of 9 focused on providing Finance and HR support to the Information Technology department of a Class 1 American Railroad

● Collaborate with Corp HR and Finance to ensure compliance and meeting financial targets

● Successfully implemented reorganization of Finance team to provided segment level support to key IT functions

● Recruited and onboarded 4 external, seasoned finance professionals to improve productivity and achieve reorganizational alignment

● Responsible for financial management of $320MM expense and $175MM capital budgets

● Facilitate production of weekly, monthly, year-to-date and year-end financial reporting, including variance and trend analysis of results to budget, prior period and developing rolling forecasts

● Compile and prepare budget analysis and comparisons and provides insightful analysis with risk-mitigation recommendations

● Lead monthly forecasting efforts and the annual budgeting process for IT Department

● Provide analytical support to all levels of management across IT Department; including ad-hoc reporting and issue resolution SunTrust Banks, Inc. Corporate, Atlanta, GA 2011 - 2019 Senior Financial Manager, Commercial Lending and Real Estate, Officer, VP 2018-2019

● Managed $475MM expense budget and $1.2B in revenue comprised of balance sheet and fees for Commercial Lending line of business

● Built financial models for Commercial Lending and Commercial Real Estate including production of annual budgets, monthly forecasts, business case generation, and realization tracking for ongoing projects aligning with overall financial goals of the Company

● Represented Corporate Finance with prominent seat at the table for annual Wholesale Banking 4-year strategic plan development

● Provided business leaders with valued insight needed to achieve optimal balance of expense efficiency to loan and deposit growth

● Created bottoms up monthly Forecast and Actual P&L view for executive leadership which consists of loan volume, spreads, and fees generating revenue offset by direct and indirect expenses resulting in bottom line net income

● Conducted detailed analysis of key metrics such as tangible efficiency ratio, ROA, ROE, Comp to revenue ratio and net charge-off ratio

● Produced detailed loan closing and revenue reporting at the division, region and loan officer level Senior Financial Manager, EIS Operations, Risk and Security, Officer, VP 2016-2018

● Managed $370MM of $1.3B total Chief Information Officer’s budget; supported Enterprise Information Services (EIS) Operations - Transaction Ops (Check, ACH and Wire Processing), Contact Center, HR and AP Ops, Sourcing and Procurement, Fraud Ops - and Technology Risk and Information Security Operations

● Created financial models for EIS Operations, Risk, and Security including production of annual budgets, monthly forecasts, business case generation, and realization tracking for ongoing projects aligning with overall financial goals of the Company

● Forecasted and implemented $16MM budget cut with a 0.05% favorable variance to meet 2017 goals

● Orchestrated monthly EIS Ops, Risk and Security forecast updates and annual budget approval presentation for CIO

● Trusted advisor for three Senior Executives who have fully integrated me into their respective individual teams

● Member of exclusive, high profile, Corporate-wide, Tiger Team focused on directing Bank Executives to drive strategic efficiency for the firm

● Managed top performing team across multiple states delivering financial planning and analysis for senior leadership

● Guided new head of EIS Finance in restructuring group going forward while pressing to meet current year goals William “Billy” Banks

Senior Financial Cost Analyst, Cost Accountant, Officer, AVP 2014 –2016

● Lead Cost Analyst for Consumer and Private Wealth Management business segments; closely communicated with segment executives and Strategic Finance Officers (SFO)

● Facilitated dialog with SFOs and Cost Management to discuss any potential changes or restatements impacting Activity Based Costing (ABC) rates or allocation methodologies and related timing of changes or restatements

● Prepared and led monthly review of over/under allocation of cost and residual processes of Actual, Plan and Forecast processes of each respective Cost Pool

● Documented end-to-end process flows for SunTrust-wide indirect cost allocations and guaranteed accuracy for rollout of new SOX Controls governing regulatory compliance

● Maintained internal control procedures including implementation, evaluation, and documentation

● Supported costing techniques necessary to drive business decisions and facilitate buyer/seller dialogue and effective cost management

● Identified appropriate data sources for gathering statistics in support of cost studies, and coordinated allocation methodology updates where appropriate

● Consulted resources and colleagues around the industry and incorporated best practices into SunTrust processes Channel Operations Financial Manager, Officer, AVP 2013 - 2014

● Managed $120MM budget for Channel Operations division which included Call Center, Interactive Voice Recognition (IVR), eMail, Chat, and ATM channels

● Orchestrated monthly Channel Operations financial forecast updates and annual budget approval presentation for CIO

● Led detailed unit cost analysis for 15 unique groups within Channel Operations

● Facilitated rollout of 40 new cost centers and accommodated new incentive management tool and continued to maintain Channel Operations financial hierarchy

● Managed one direct report whose primary focus was ATM Channel Channel Operations Business Project Manager, Officer 2011 - 2013

● Managed projects and resulting financial benefits for ATM, Call Center, eMail, Chat and Social Media channels of one of the nation’s largest banks

● Maintained financials for Channel Operations efficiency initiatives; $16MM annual run rate saving.

● Led sub-project of corporate-wide efficiency initiative to achieve over $350k in annual cost savings

● Achieved LEAN, Six Sigma Yellow Belt certification; scored (32/35)

● Reported monthly on comprehensive state of the business to senior and executive management and Federal Reserve Bank

● Developed program curriculum, interviewed, recruited, and mentored candidates for the EIS Internship Program as Channel Ops Representative

TTV Capital, Atlanta, GA 2010

Summer Associate

● Served as investment associate for venture capital firm whose focus for its $118MM funds is financial services technology

● Performed intensive quantitative model building and analysis of both current and potential portfolio companies, including complex anti-dilution, valuation, capitalization table, and liquidation analysis

● Supported management of two venture portfolios, including actively participating at board meetings as well as in strategy sessions with the companies’ senior management teams for topics including intellectual property protection, joint venture analysis, and decision making on creating new lines of business in tangential markets

● Developed fundraising presentation for existing portfolio company seeking a third-party equity investment

● Led due diligence processes including analyzing business plans, drafting investment memoranda, and creating term sheets

● Compared cash flows of investment proceeds to real time benchmark indices including S&P 500, NASDAQ, and Financial Technology Services

EDUCATION

Bachelor of Business Administration - University of Mississippi, University, MS 2011 Major: Managerial Finance; Minor: Management; Dean’s Honor Role Marist School - Atlanta, GA

HONORS & ACTIVITIES

● Technology Association of Georgia (TAG) FinTech Steering Committee Member (2012-Present)

● Financier’s Club of Ole Miss, Corporate Relations Committee Co-Chair

● Kappa Sigma fraternity, Rush Committee Member

● Volunteer in the community: East Lake Community Garden, Books for Africa, UnitedWay Contributor

Contact this candidate