Front Desk Receptionist/ Audit (April **** – January 2018)
Quality Suites Whitby
Assisted guests with booking, cancelling, pre-registration and group blocks.
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures.
Used suggestive selling techniques to sell rooms and to promote other services of the hotel.
Posted and files all charges to guest, master, and city ledger accounts
Followed procedures for issuing and closing safe deposit boxes
Managed inventory control / supply ordering and distribution of products as necessary
M/M
**************@*****.***
Oshawa
Administrative Assistant
Mackenzie Maheu
PROFILE
SKILLS
70+ WPM
Microsoft Office
Database Management
Training & Development
Technical Support
Capable, determined, confident and well-organized administrative assistant, with extensive experience in supporting mid and senior-level managers by providing them with consistent clerical support. A highly approachable individual who has a pleasant attitude and a willingness to make a positive mark.
WORK EXPERIENCE
Administrative Assistant (November 2018 – August 2020)
CBI Health Whitby
Provided ongoing administrative support to senior executives, driving organizational success through the managements of daily operations and special projects
Billed various EHC and WSIB claims through Telus Health and E-claims
Submitted Treatment plans to HCAI for approval
Collected payments from patients, insurance companies and logged payments/prepared nightly deposits.
Demonstrated ability to maintain the workflow of the office by ensuring that all systems are in place and running appropriately.
Spearheaded training and development program for new employees
Competent in acting as a sole point of contact for both external and internal agencies and clients.
Front Desk Receptionist/ Audit (May 2018 – October 2018)
Best Western Oshawa
Assisted guests with booking, cancelling, pre-registration and group blocks.
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures.
Used suggestive selling techniques to sell rooms and to promote other services of the hotel.
Posted and files all charges to guest, master, and city ledger accounts
Followed procedures for issuing and closing safe deposit boxes
Managed inventory control / supply ordering and distribution of products as necessary
EDUCATION
Sir Sanford Fleming College September 2014- June 2016
Police Foundations Diploma
R
REFERENCES AVAILABLE UPON REQUEST