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Engineer Support

Location:
Lagos, Nigeria
Salary:
80000 - 150000
Posted:
November 18, 2020

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Resume:

OPARA IKECHUKWU

*, ***** ********* *****, ****** Homes Estate, Thomas Estate, Lekki-Ajah, Lagos.

Email:adhxvl@r.postjobfree.com Tel No: 081********

OBJECTIVE

To utilize my intellectual prowess and experience accumulated over the years in various

Fields of human endeavor in carrying out my responsibility with a view to bringing out the

Best in the organization as well as help the management achieve its managerial goals.

PERSONAL DATA:

Sex: Male

Nationality: Nigerian

State of Origin: Imo

Local Gov. Area: Ikeduru

Place of Birth: Lagos

Religion: Christianity

ACADEMIC HISTORY AND QUALIFICATIONS:

National Youth Service Corps (NYSC) 2012–2013

Community Secondary School Ikpalegwa,

Cross River, Calabar.

B.Sc. Electrical/Electronics Engr. (Second Class Upper Division) 2008–2012

University of Ibadan,

Ibadan

HND Electrical/ElectronicsEngr.(Upper Credit) 2010–2012

Federal Polytechnic, Ilaro, Ogun State.

West African Examination Council (WAEC) 1996–2002

Mike Comprehensive Secondary School

Igbede, Okokomaiko, Lagos State

First School Leaving Certificate (FSLC) 1990–1996

Progressive Primary School,

Lagos State

PROFESSIONALQUALIFICATIONS:

Microsoft certified in SharePoint 2019

Microsoft certified in Teams 2019

Microsoft certified One Drive 2019

Applied Engineering Technology Initiative (AETI) 2016

JOB EXPERIENCE:

Telecom Officer and IT Support 2013–2015

HISPLUSSYSTEMSLIMITED

#2b bola crescent off Anthony village road Anthony, Lagos.

IT Support Duties and Responsibilities

Install and configure software and computer systems.

Troubleshoot and resolve issues with software or hardware.

Walk colleagues or clients through steps to help them resolve their technical problems.

Maintain procedures and reports that provide technical support to the entire organization.

Analyze records and logs to spot underlying trends and potential issues.

Support the implementation of new solutions or applications.

Establish accounts for new users and assist with password or login problems.

Test, evaluate, and make decisions about new technology for the business.

Participate in business-wide meetings to provide insight into technical requirements.

Responsible for the identification, evaluation and the provision of technical solutions for various telecommunication equipment. Verifies service by testing circuits, equipment and alarms, also escalating problems to concerned departments for further checks.

Worked as operational supervisor visiting sites to examine equipment and give

Recommendation on what to be done to resolve any technical issue that may arise.

Documents network by labeling and routing equipment and cables, recording

Configuration diagrams and other specifications.

Worked remotely with other engineers in troubleshooting equipment to resolve any major technical defect that may occur based on management request.

Escalating IT issues to the IT Support Executive where necessary

Responsible for managing backups and tape rotation

Diagnosing and resolving technical issues

Undertaking small- to medium-sized IT projects as instructed by the IT Support Executive

Providing desktop and server support

Supporting and maintaining MS Server, Pulse, Microsoft Dynamics RMS, Focus and NAV

Setting up and configuring new laptops and desktops

Installing authorized software to laptops and desktops

Ensuring security and upgrades are applied to desktops and laptops and kept up to date

Antivirus installation to all desktops and laptops

Fault finding to laptops and desktops

Reporting faults and maintaining logs on servers, desktops and laptops

Ensuring all logs for equipment and users are maintained

Setting up and configuring new servers

Installing authorized software to core server

Creating purchase requisitions for IT hardware/software

Ensuring licensing for all software purchased is recorded and maintained

Exchange server mailbox maintenance including archiving mailboxes

Providing support for MAC PCs

Preparing documents, meeting materials and correspondence

Performing basic administrative support duties, as required, to meet specific operational objectives

Performing miscellaneous job-related duties as assigned by the IT Support Executive

Working extra hours to meet deadlines, as required and where reasonable

Providing assistance as required to the IT Support Executive

Providing assistance and support to colleagues in IT-related matters

Ensuring that a high level of customer service and support is provided to all internal and external customers.

Electrical Engineering / Fiber Engineer.

TAS System Limited 2015 - 2018

Km 17 Badagry Expressway opposite Volkswagen Agric bus stop. Lagos.

Job Description:

Installed and repaired fiber optic/power cables in high security commercial locations.

Spliced specialty fibers and tested/documented fiber optic components and systems.

Assembled fiber optic amplifier according to schematic and specific tolerances.

Install fiber optic communication terminals for computers and telephone service

Perform Fiber Optic fusion splicing and mechanical terminations.

Created fiber optic cables to customer specifications.

Terminated fiber optic cable in aerial/underground enclosures.

Produced fiber optics components used in telecommunications.

Performed mechanical fiber optic terminations.

Handle troubleshooting of fiber optic links Assemble and repair fiber cables and connectors Assist other technicians as well as train new engineerhttps://www.zippia.com/technician-jobs/

Provide installation, troubleshooting and repair of short haul and long haul fiber optic networks and systems on a nationwide basis.

Realized connections between telephone distribution centers, supervised cable spans and fiber optic underground installation, as well as fusion splices.

Install fiber optic and Cat 5 cable systems in highly sensitive areas such as the Pentagon and the State Department.

Lead a project to build a new Cable TV system using fiber optics to replace the original Coax based system.

Installed, arranged, and reconnected fiber optic and/or associated copper wiring at pole, underground or building terminals.

Assigned with tasks for service orders and repair activities associated with network facilities (copper and fiber optics).

Cable and Fiber Optic Splicing Technician - Well versed in troubleshooting, repair, and installation of fiber optics.

House of Representatives, installed and terminated fiber optic and copper cables for new installs and upgrading old cabling.

Applied fiber optic theory and related test parameters, assemblies and test measurement quality jumper and custom cable builds.

Performed panel installations, butt splices, cut-overs, splice case audits, testing and troubleshooting with OTDR and Power Meter.

Operated, maintained and repaired fiber optic splice machines, ribbon and single splicer, OTDR, and optical power meters.

Performed all aspects for splicing, testing, proficient with OTDR for troubleshooting of underground and aerial fiber optic cable.

Experienced with oscilloscopes, frequency counters, optical spectrum analyzers, OTDR, light sources, and power meters.

Coordinate with the Outside Plant Manager to ensure the timely installation of fiber internet to commercial and residential sites.

Configure data services through router gateway, binding into the router administration and setting proper Internet Protocol settings.

TECHNICAL LEAD \ SUPPORT MANAGER 2019 - 2020

Microsoft.

17 Osumba Mbadiwe Victoria Island Lagos.

Responsibilities

Analyzes information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.

Evaluate interface between hardware and software, and operational and performance requirements of overall IT system.

Monitor functioning of equipment and makes necessary modifications to ensure system operate in conformance with specifications.

Specifies power supply requirements and configuration, drawing on system performance expectations and design specifications.

Tests and verifies hardware and support peripherals to ensure that they meet specifications and requirements, analyzing and recording test data for future reference.

Assembles and modifies existing pieces of equipment to meet special needs.

Provide training and support to users, and recommend purchase of equipment

Select hardware and material, assuring compliance with specifications and product requirements.

Provide and maintain the Local Area Network (LAN) and Wide Area Network (WAN).

Perform any other tasks assigned by the IS Manager / Head of IT

Work with customers to develop requirements list for projects.

Create implementation and migration plans that meet project goals and security requirements.

Work independently or cooperative with customer IT staff to complete project tasks.

• Create technical documentation outlining system architecture

• Migrate email, files and supported data into Office 365 GCC-H services.

• Migrate workloads to Azure Gov.

• Work with new and existing customers to resolve issues.

• Work with colleagues to implement solutions across Microsoft applications.

Technology Utilized

• Exchange Online

• Exchange

• SharePoint Online

• Azure AD

• Active Directory

• Active Directory Federation Services (ADFS)

• Intune

• Azure Sentinel

• Azure (Commercial & Gov)

• Office 365 (Commercial, Education, GCC, GCC-H)

• Windows Server

• Windows 10

Experience:

• Knowledge of front end and back end programming languages, such as Java spring, C#, JavaScript, MSSQL and Python.

• Ability to manage code migration, document configuration changes, and monitor performance.

• Exceptional ability to provide front end support to internal departments and web-based clients.

• Advanced proficiency in determining the causes of application errors and repairing them.

• Ability to keep up with innovation in application design.

• Exceptional communication skills.

• Experience designing and documenting systems to meet NIST 800-171 requirements.

• Awareness of CMMC

• In implementing Office 365

• Understanding of modern networking

• Understanding of DNS

• In some or all the technology listed in the Technology utilized section

INTEREST:

Learning new way of doing things

Travelling, Reading, Internet Surfing and Sports.

REFRENCES: on request



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