To Whom It May Concern

I am writing to express my interest in furthering my career within the hospitality industry particularly in the Food & beverage area.

Kindly find time to review my attached resume with the intention of applying for the position of “WAITER” but I’m open for some challenging position that can be related to my job description and onboard experience.

My relevant and current experience includes working under “MSC Cruises” attaining the position I’m applying for, during the duration of my contract I’m able to showcase and well experienced in providing good customer service to many guest in diversity. I have worked and successful in many supporting type of roles related to restaurant operations including supervising not only an assigned work station but an area that requires leadership. I’m able to handle a station even under high pressure that operation demand. I am well verse not only in handling 2 seating operation but even 3 seating as well.

On the same note I worked at “Princess Cruises” and have been part of the restaurant team aboard the first ultra-luxury ocean cruise ship “Regent Seven Seas Cruises”.

As my resume demonstrates I possess such passion in rendering guest satisfaction, Academic Qualifications, relevant work experience, strong work etiquette and most important my passion in achieving and providing ultimate guest satisfaction. I have the ability to train and motivate staff, possess excellent communication skills and superb decision making capabilities.

I Look forward in discussing opportunities in your company. I’m very much willing to undergo interview to set up a mutually agreeable time for us to explore my potential career within your company.

Sincerely,

Augusto C. Magno Jr.

Magno Jr. Augusto Jr.

Blk. 2, Lot 15 Batangas Loop Macaria Village San Francisco Binan Laguna 4024

Mobile No: +639********* Home No: 632-***-****

Email Address: adhxu5@r.postjobfree.com

E REGISTRATION NUMBER: 201**********

Position Applying for: SENIOR WAITER/WAITER

SHIPBOARD EXPERIENCE:

*MSC Cruises “Mediterranean Shipping Company*

Nov.29, 2018 – Apr.13, 2019 MSC Cruises “MSC DIVINA” Miami Florida

Apr.21, 2018 – Sept. 15, 2018 MSC CRUISES “MSC SEASIDE” Miami Florida

Jun.03, 2017 – Jan. 14, 2018 MSC CRUISES “MSC DIVINA” Miami Florida

Jul. 09, 2016 – Apr. 01, 2017 MSC CRUISES “MSC DIVINA” Miami Florida

Position During Stay Onboard: Senior Waiter/Waiter

Senior Waiter/Team Leader

Manages & services assigned workstation in Restaurant assigned. Making sure that Guests are provided consistently with courteous, prompt and efficient service done according to company standards.

Responsible in rendering supervision within the task assigned by Headwaiters or Maître D’hôtel.

Responsible for maintaining USPH standard of cleanliness in work stations

Responsible for continuous training of his assistant.

PRINCESS CRUISE LINE

Nov.25, 2013 - Jan. 25, 2014 PRINCESS CRUISES “Star Princess” F. Lauderdale USA

Jan 23, 2013 - Oct.07, 2013 PRINCESS CRUISES “Island Princess” F. Lauderdale USA

Apr.12,2012 – Dec.13, 2012 PRINCESS CRUISES “Diamond Princess” F. Lauderdale USA

Feb.28, 2011 – Dec.03, 2011 PRINCESS CRUISES “Grand Princess” F. Lauderdale USA

Apr. 30, 2010 – Feb.09, 2011 PRINCESS CRUISES “Royal Princess” F. Lauderdale USA

Position During Stay Onboard: Waiter

Manages & services assigned workstation in Restaurant assigned. Making sure that Guests are provided consistently with courteous, prompt and efficient service done according to company standards.

Responsible for maintaining USPH standard of cleanliness in work stations

Responsible for continuous training of his assistant.

REGENT SEVEN SEAS CRUISES

Aug.16, 2007 – Mar. 30, 2008 Regent Seven Seas “MS Voyager” F. Lauderdale USA

Nov.19, 2006 - June 02,2007 Regent Seven Seas “MS Voyager” F. Lauderdale USA

Dec. 10, 2005 – Aug.19,2006 Regent Seven Seas “MS Voyager” F. Lauderdale USA

Feb. 05, 2005 – Sept. 24, 2005 Regent Seven Seas “MS Voyager” F. Lauderdale USA

Apr. 07, 2004 – Nov. 25, 2004 Regent Seven Seas “MS Voyager” F. Lauderdale USA

May 04, 2003 – Dec.15, 2003 Regent Seven Seas “MS Mariner” F. Lauderdale USA

Position During Stay Onboard: Started as Restaurant Utility until promoted to Waiter

Manages & services assigned workstation in Restaurant assigned. Making sure that Guests are provided consistently with courteous, prompt and efficient service done according to company standards.

Responsible for maintaining USPH standard of cleanliness in work stations

Responsible for continuous training of his assistant.

EDUCATION

1995- 1998 – Philippine Maritime Institute - BS Marine Engineering

1990 – 1994 – Governor Andres Pascual College – Secondary/ Highschool

1983 – 1989 _ Governor Andres Pascual High school – Elementary

COMPUTER SKILLS

Micros Operating System

Basic Computer Program Word, Excel, Outlook

Silverware

PERSONAL DATA

Citizenship: Filipino

Date of Birth: 25th May 1978

Place of Birth: Manila Philippines

S.S. S no: 33-5495269-4

PHIL.Health: 19-090509162-3 PAG IBIG: 121*********

Phil. Seaman Book no: A0094182 Issue Date: 16 Oct.2020 Expiry: 16 Oct.2030

Phil. Passport no: P5579564B Issue Date: 30 Oct.2020 Expiry: 29 Oct 2030

US Visa: Expiry: 26 June 2021

LANGUAGE SKILLS

English – Fluent Tagalong (Filipino language) – Fluent

SAFETY TRAINING CERTIFICATE ACCOMPLISHED COURSE

CERTIFICATE NUMBER EXPIRY DATE

*Basic Safety Training/Refresher BTREF16B79-14 18 March 2021

*Basic Safety/COP 24-567509 18 March 2021

*Crisis Management CMST-086**-****-**** 28 May 2021

*Crowd Management CMST-086**-****-**** 25 May 2021

*Ship Security Awareness 27-481822

*Proficiency in Survival Craft/COP APAT/16/05/0048 30 May 2021

REFERENCES

MSC Cruises Mr. Gelu Bilea – Maitre D’hôtel/F&B Operations Mgr.

Email: adhxu5@r.postjobfree.com

MSC Cruises Mr. David Siu – Maître D’hôtel/F&B Operations Mgr.

Email: adhxu5@r.postjobfree.com

MSC Cruises Captain Francesco Di Palma – Ship Captain MSC

MSC Seaside

Messenger: Francesco Di Palma

Scenic Eclipse Mr.Ludovic Chevrot -Hotel Director

408 AV Du Prado, Marseille, France

Email: adhxu5@r.postjobfree.com

Regent Seven Seas Cruises Mr. Luis Texeira – Dining Room Manager

1000 Corporate Drive, Suite 500

E-mail: adhxu5@r.postjobfree.com

Fort Lauderdale, Florida 33334 USA

V SHIPS – Kestrel Shipping Incorporated Ms. Marjorie Pepito – Senior /Head Processor

Aseana 2 building Bradco Ave. Aseana City

Paranaque 1702

Email: adhxu5@r.postjobfree.com

HP Number: 094*-*******

Contact this candidate