Assistant Personal
Resume:
Tsholofelo Bianca Chuma
********@*****.*** Page *
Curriculum Vitae of Tsholofelo Bianca Chuma
Contact Numbers : Cell number: 072*******
E-mail Address : ********@*****.***
PERSONAL DATA
Surname : Chuma
ID number : 910**********
Names
Gender
:
:
Tsholofelo Bianca
Female
Nationality : South African
Language : Setswana/ English
EDUCATIONAL QUALIFICATIONS
Last school attended : United Church School
Highest standard passed : Matric
Year : 2010
HIGHER EDUCATION AND DEVELOPMENT
Institution attending : IQ Academy
Qualification to be obtained : Hospitality and Tourism Management (Part Time) Year : 2017
Institution attended : Central Johannesburg College, Parktown Qualifications obtained : N6 Marketing Management
Year : 2013
Institution attended : Central Johannesburg College, Parktown Qualifications obtained : N5 Marketing Management
Year : 2012
Distinctions : Sales Managment
Institution attended : Central Johannesburg College, Parktown Qualifications obtained : N4 Marketing Management
Year
SKILLS
Analytical and Research Skills
Flexibility and Adaptability
Interpersonal Ability
Operating Systems, (Windows)
Office Suites (Microsoft Office,
Word, Outlook)
Spreadsheets (Excel and Google
Sheets)
Accounting Software (Xero)
: 2012
Tsholofelo Bianca Chuma
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EMPLOYMENT HISTORY
Dates : December 2017 to May 2020
Company and Address : TITC SA Fibre
Post held : Accounts Assistant
Main Job Functions `:
• Loading of Slips on Xero
• Bank Reconciliation
• Invoicing FTTH clients and FTTB clients for Service Activation, Internet Service, Ubiquiti Wireless Access Point, Ubiquiti XG Wireless Access Point, Cloud VOIP PABX, Call Recording per Extension, Cloud VOIP PABX Config & Setup
• Loading Clients for Debit Order (DO)
• Sending out statements
• Credit Notes
• Quotations
• Itemised Billing of Voip
• Booster invoicing
• GTU Invoicing (DSTV Installation) and Power Back Up
• Loading clients on daily Excel sheet
• Importing New clients on XERO (invoicing system)
• Upgrading and Downgrading clients packages
• Cancellation requests
• Changing Clients address and other relevant information
• Receiving and sending through emails on ticketing system (Freshdesk)
• Capturing Item Codes for any new product or service
• Reverting and verifying Loading of Details and information of clients
• Sending out Activation emails once clients is Live / Active
• Accepting clients Orders on the Portal
• Loading Clients on the Portal and making sure the the MPO (Master PO) is in Order and the Changes sheet are always up to date
• Sending through Weekly Reports
• Drafting SOPs (Standard Operating Procedure)
• Calling clients for any query
• Receiving calls from clients for inquiries
• Viewing clients Data Usage
Supervising the Teams Work Progress and Delegating work and being a Team Player Dates : December 2017 to May 2020
Company and Address : Israel Rentals
Post held : Accounts Assistant
Main Job Functions
• Loading of Slips
• Invoicing of Maintenance issues we had in a month, number of ONT Installations were done in a month and the Site Surveys that were done in a month to our Contractors and Sub Contractors
• Sending through Purchase Orders and Quotations and Sending out statements
• Importing New clients on the Xero system
• Changing clients information and other relevant information
• Receiving and sending emails
• Capturing Item Codes for any new Product or Service
• Loading ONT Installations on Excel sheet for Commission Purposes Tsholofelo Bianca Chuma
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I have been working under TITC SA and Israel Rentals, owned by the sames CEO Dates : April 2016- September 2017
Company and Address : Brighter Futures Tuition
Post held : Marketing Intern
Main functions
• Called a database of 10,000 qualified leads to determine their interest in our services
• Called customers to determine their level of satisfaction in our services and their interest in new products
• Conducted surveys with customers to develop service improvement opportunities
• Provided catering and venue support for quarterly training events of 20+ delegates
• Collecting and inputting over 5000 records into excel and Google sheets, filtering and analysing the data for marketing and communications purposes
• Performing a weekly reconciliation of payments received
• Performed bi-weekly processing of 20 tutor payments Dates : June 2015 - March 2016
Company and Address : Shoprite Checkers
Post held : Personal Assistant
Main functions
• Bank Reconciliation, Butchery Range Check, Cigarette Reconciliation, Butchery shorts and overs of 11 stores
• Collecting and capturing records of daily tasks
• Gathering information from 11 stores on products needed in stores
• Capturing weekly spot checks on all Managers and Trainee Managers
• Compiling training files for 11 stores
• Pulling reports needed for Divisional and Regional Managers on stores performance and financial status
• Capturing events being done in all 11 stores
• Receiving emails
• Providing venues and catering for monthly meeting, training, year-end functions and occasional events for Regional Managers and Managers
• Dealing with customer complaints, managing schedules for Managers and Regional Managers
• Keeping a record of all Managers Birthdays
Dates : November 2014 - June 2015
Company and Address : Footwear Trading (Skechers)
Post held : Sales Assistant
Main functions
• Assisting customers on purchasing items
• Helping to resolve customer complaints
• To ensure that the price of the product is correct consistently seek trend and product knowledge to act as an expert for customers
• Assisting with shelf stacking, sticking prices on items etc
• Providing customers a personalised, friendly and efficient cashiering service Dates
Company and Address
Post held
Main functions
:
:
:
:
November 2011
Statistics South Africa (Census)
Supervisor
Supervision where necessary for Enumerators
Tsholofelo Bianca Chuma
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Dates
Company and Address
Post held
Main functions
:
:
:
:
September 2011
Statistics South Africa (Census)
Emumerator
Going door-to-door to collect information from households for Data capturing
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