Manager Sales

Ashok Anthony Rodrigues

CONTACT

Neminath Tower Chs Ltd,

C001, Ground floor, Achole Road,

Near IASIS Hospital, Evershine City,

Vasai (E), Palghar 401208

Maharashtra, India

Mobile number: +919*********

Email address: ****************@*****.***

DATE OF BIRTH

28th August 1975

MARITAL STATUS

Married

SUMMARY

A Dynamic & Versatile professional with a rich experience of more than 21 years in the field of Financial Services, Hospitality and Medicine.

Excellent knowledge and skills in Administration, Operations, Sales, Process management, Operational Risk & Control, Compliance, Hospitality and Customer Service.

Core Competencies: Administration, Team Management & Development, Operations Management, Customer Service, Corporate Sales and Regulatory compliance.

WORK EXPERIENCE

EBIXCASH WORLD MONEY LIMITED – Kalina HO

Senior Manager – Administration

1.Facilities management.

2.Vendor management.

3.Resource management.

4.Asset management.

5.Communications.

6.New Office development.

7.Branding executions.

8.Printing and procurement of all kinds of stationary, Letterheads, manual bill books, visiting cards, ID cards, badges and uniforms.

9.Planning, organising, directing and controlling movement of staffs and facilities.

1 st November 2018 – Till date

Centrum Direct Limited - Andheri East, Mumbai

1st April 2018 — 31st October 2018

Senior Manager - Corporate Sales

1.Multiple Corporates on-boarded to increase sale of currency notes and multicurrency foreign travel cards.

2.Meeting Directors, CFOs, Business Unit Heads and key decision makers for promoting the Company and its products.

3.Interacting with parents, students, student counsellors and agents for conducting sale/purchase transactions for purpose of leisure travel, remittances to foreign universities for studies abroad, remittances for family maintenance.

4.Exposure to RBI and Compliance regulatory requirements.

Centrum Direct Limited - Kalina, Mumbai

23rd May 2016 — 31st March 2018

Senior Manager - Regional Sales

1.Handling the speciality product "The Multicurrency Foreign Travel Card" between State Bank of India, MasterCard and Centrum.

2.On-Boarding of multiple Corporates done by meeting Promotors, Business Heads and Administrators of those Corporates pan Mumbai to patronise this product and raise the volume to more than 10 million dollars annually.

3.Promoting Centrum Multicurrency cards and currency notes to non-SBI corporates for Leisure trips, Educational studies, Business trips, Medical treatment and Emigration purpose.

Thomas Cook India Ltd – Corporate Park, Chembur, Mumbai

21st April 2013 — 29th April 2016

Manager - Foreign Exchange (Branch Head)

Achieved Branch EBIT by 120% by reducing costs, increased sales along with better margins.

1.Led team of 3 people.

2.Managed Foreign Exchange Operations as per Reserve Bank of India guidelines.

3.On-Boarded new Corporates and educational consultants to facilitate growth in business.

4.Leading, mentoring, monitoring and motivating performance of team members to achieve set budgets and targets.

5.Handled different currencies, Travel cards, travellers’ cheques, credit and debit cards.

6.Managed monthly and annual internal and external concurrent audit as per company guidelines.

Thomas Cook India Ltd – Borivali, Mumbai

20th April 2012 — 20th April 2013

Manager - Foreign Exchange

On-boarded three key partnerships which resulted in 50% revenue growth.

1.Managed Foreign Exchange Operations as per Reserve Bank of India guidelines.

2.Leading, mentoring, monitoring and motivating performance of team members to achieve set budgets and targets.

3.Handled different currencies, Travel cards, travelers cheques, credit and debit cards.

4.Managed monthly and annual internal and external concurrent audit as per company guidelines.

5.Maintain all registers, records and documentation as per guidelines.

Caught customer performing a fraudulent travellers cheques encashment and saved the company USD 9500 for which I received a letter of appreciation.

Thomas Cook India Ltd – H.O, D.N.Road, Fort, Mumbai

12th March 2011 — 19th April 2012

Manager - Foreign Exchange

Co-ordinated with Retail and Corporate departments to achieve 100% result in terms of service deliveries in stipulated time.

1.Led team of 7 people.

2.Motivated staff to reduce the turnaround time for customers due to high walk-in customers.

3.Managed Foreign Exchange Operations as per Reserve Bank of India guidelines.

4.Leading, mentoring, monitoring and motivating performance of team members to achieve set budgets and targets.

5.Handled different currencies, Travel cards, travellers’ cheques, credit and debit cards.

6.Managed monthly and annual internal and external concurrent audit as per company guidelines.

Thomas Cook India Ltd – International Airport Counters, Andheri, Mumbai

21st Sept 1998 — 29th March 2011

Manager - Foreign Exchange

1.Led team of 20 people.

2.Reward and Recognition conducted to highlight performance of my team-mates.

3.Motivated staff to exceed volume and number of transactions on a regular basis.

4.Managed Foreign Exchange Operations as per Reserve Bank of India guidelines.

5.Handled different currencies, Travel cards, traveller’s cheques, credit and debit cards.

6.Managed monthly and annual internal and external concurrent audit as per company guidelines.

7.Ensure highest levels of customer service in every transaction.

8.Conduct surprise audits as per guidelines of the company.

9.Maintaining cordial relations with the security and government agencies in the airport and adhering to guidelines laid-down on a timely basis.

10.Selected and groomed by the company to be part of Leadership program at grass-root level.

Caught customer trying to encash a fraudulent travellers’ cheque that was modified from USD 20 to USD 500 and

got rewarded and appreciated by the company.

The Oberoi Trident – Nariman Point, Mumbai

3rd March 1997 — 15th Sept 1998

Front Office Assistant

1.Room allotment to check-in guests as per reservation done.

2.Reviewed account information and charges with guests during check-in and check-out.

3.Resolved service-related problems in an efficient manner.

4.Worked for departmental objectives through work schedules, budgets and policies.

5.Promoted the hotel's loyalty programs through special offers and gifts.

6.Handled both Front Desk cashiering and reception counters.

7.Processed encashment of foreign currency and travellers’ cheques.

8.Trained new assistants on procedures, customer service and sales techniques.

Received reward and recognition multiple times for excellent customer satisfaction.

Core HealthCare Ltd (Core Parentrals) – Ahmedabad, Gujarat

25th July 1996 — 30th Jan 1997

Territory Sales Executive (Mumbai - Western Region)

1.Part of the Critical Care Division to supply products that are used in the Operation Theatre (Product: Expan, Pourtop and Glycine bags)

2.Maintained high quality standards and good practices with regard to product to Doctors and Chemists in the region.

3.Achievement of yearly sales target.

EDUCATIONAL

QUALIFICATIONS

1.Post Graduate Diploma in Marketing in Dec 2003 from Institute of Technology and Management (ITM) Sion Mumbai India.

2.MBA (part-time) from Southern New Hampshire University Manchester USA in Marketing, Dec 2003.

3.Bachelor of Science (B.Sc.) from St. Xavier’s College - Fort Mumbai in Zoology and Biochemistry, June 1996.

TRAINING

WORKSHOPS

1.Advanced Sales Technique

2.Enhancing Selling skills

3.Performance Improvement to deliver better Margins

4.Managerial and Leadership Effectiveness

IELTS TEST REPORT

29/08/2016

Listening 7.5 Reading 7 Writing 7.5 Speaking 7

Overall Band Score 7.5 CEFR Level C1

SKILLS

1.Leadership Skills

2.Administrative Skill

3.Business Development

4.Team Management & Development

5.Operations Management

6.Inter-personal Skill

7.Written and oral communication

8.Customer Service Skill

STRENGTHS

1.Positive attitude

2.Team Leader

3.SMART approach

4.Self-Motivated

5.Multitasker

6.Tech-savvy

7.Problem Solver

8.Flexibility and Adaptability

WEAKNESS

1.Humour

INTERESTS

1.Travelling to new places.

2.Watching Movies.

3.New discoveries.

4.Listening to Music.

REFERENCES

References available upon request.

Contact this candidate