Executive Assistant Manager

Bharati Bhagnari Page *

KEY EXPERIENCE /

SKILLS

BHARATI BHAGNARI

PO Box 51541, Dubai UAE

Mobile No.: +917-**-*******

E-mail Address: ********************@*****.***

JOB OBJECTIVE:

To seek a challenging position as Executive Assistant / ISO Auditor / Administration Manager where my rich experience, deep knowledge and outstanding skills can be beneficial to the organization.

PROFILE SUMMARY:

30 plus years experience multi tasking as Executive Assistant/ ISO Auditor and Administrative functions.

A sincere, hardworking, dedicated person who meets deadlines and works well under pressure.

I am an optimistic and responsible individual with motivation, ambition and a desire to accomplish goals set for all tasks.

My strength is my extensive knowledge, acquired with the years of rich experience and expertise of 30 plus years and my passion to keep learning being a quick learner, organized, with the ability to adapt to changes, new people and places. I have strong interpersonal skills and am a motivated achiever, who seeks the opportunity to join a progressive organization, which provides long-term challenges.

- PA to the Managing Director / CEO

- ISO Auditor

- Administration Manager

- Risk Assessment Audits / Preparation of Reports

- Preparation of Presentations

Bharati Bhagnari Page 2

WORK EXPERIENCE:

February 2014 to March 2018 – Marine Assets Corporation - DMCC Administration Manager

- Setting up the office

- Preparing quotation. / Reports / tender bids for ship charter and ship sale.

- Preparing Invoices and LPO

- Managing Petty cash.

- Liaising with DMCC for visas, identity cards, permission letters, staff medical, trade licenses.

- Paying utility bills arranging couriers and other shipments.

- Managing client database.

- Arranging clients meeting for Business Development Manager.

- Attending meetings along with BDM.

June – 2013 – January 2014 – DYNAMIC SHIPPING SOLUTIONS LLC Administration Manager / Account Assistant

- Managing the office

- Preparing reports

- Accounts related activities – preparing invoices, balance sheet, expenses. October – 1988 – January 2013 – HENDERSON INTERNATIONAL LLC Job Profile:

ROLE –AS PERSONAL ASSISTANT TO THE MANAGING DIRECTOR /CEO q Managing the MD / CEO’s office.

q Receiving/replying emails / telephone calls on behalf of the Managing Director / Chief Executive and Survey Division

Receiving and replying to emails / telephone queries on behalf of the Managing Director / CEO and the Survey / Design Dept. in their absence, either based on the information available or after consultation. Monitoring of emails for the MD / CEO of and taking appropriate action.

Managing the diary / calendar for the Managing Director. Bharati Bhagnari Page 3

q Preparing presentations on behalf of the Managing Director / Divisional Managers

Preparing power point presentations based on the information provided

/obtained, for the Managing Director, Seminars / Conferences and Clients.

Preparing presentations for budgets, board meetings and Marketing. Assisting with the formatting / preparation of marketing materials, fliers, brochures and Capability Statement. (Liaison with the printers & designers.)

q Handling the appointments, Meetings and Travel arrangements of the Managing Director and other staff members.

Responsible for making travel arrangements which included tickets and hotel bookings, visa arrangements, liaison with the ship’s agents, and clients for timely attendance. Keeping the MD well informed of the country’s weather, restrictions, etc.

Arranging International and local meetings / appointments for the MD / Divisional Managers.

Preparing Agenda and Minute of Meetings.

Maintaining Client database for the Managing Director. Safe keeping confidential information on behalf of the Managing Director / CEO.

ROLE - AS ISO AUDITOR – MANAGEMENT REPRESENTATIVE. (MR) Responsible for the entire ISO system, which included: -

- Preparation / changing of the ISO quality and procedure manuals.

- Management Representative (MR) conducting Management Review Meetings and other office weekly / monthly meetings.

- Carrying out internal audits, preparation of audit plan, audit reports, training of new recruits/staff, monthly reports and minutes of meeting.

- Customer feedback analysis.

- Maintaining all ISO related data.

-

q Carried out Risk Assessment Audits on Client’s operational procedures Conducted Risk Assessment Audits on Client’s operational procedures along with the Lead / Technical Auditor / Surveyor. Preparation of audit check list, collection of documents / data and preparation of the report based on information provided.

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ROLE – AS ADMINISTRATION MANAGER

q Setting up the Office

Set up the filing system of the entire office, including Arrangements to set up all office equipment (telephone, answering system, fax, photocopy machines, mobile requirements.)

Set up the database consisting of:

- Client list and all other relevant contact details (with assigned duties for Regular updates.

- Staff details.

- Formats for survey reports, (final and preliminary) and all daily administration and ISO related formats.

q Handling enquiries and executing job instructions Responsible for all incoming job enquiries. Set up the system for maintaining of proper records.

Prepare and send quotations to clients and liaison for work scope, agreements, execution of job and final reporting.

(Clients comprise of Ship Owners / Insurance Companies / P&I Companies / Underwriters / Ship Managers / Brokers, Banks, etc.) Preparation of survey reports based on information provided by the Managers

/ Surveyors, / Sub Contractors including vetting of reports and dispatch of preliminary and final report to Client along with invoice. q Assisting / trouble shooting on IT related problem and liaising with AMC Companies.

Responsible for all IT related matters with the assistance of Annual Maintenance Companies, which included the administration of the Server and Email Server.

Setting up email accounts for the staff, installation of programs, software / antivirus and other minor troubleshooting.

q Control / possession of all company documentation / staff passports and labour cards

Responsible for maintaining and safekeeping of all company documentation / staff passports labour cards, with appropriate records to enable easy retrieval. Bharati Bhagnari Page 5

COURSES AND PROGRAMMES

PERSONAL DETAILS

MARCH 1987 – JUNE 1988 – EMRATES BANK INTERNATIONAL Bills Dept. – Head Office (then Union Bank of the Middle East) Operations Dept. - Karama Branch (Emirates Bank)

- Carrying out all Administration / Secretarial Duties.

- Assisting the Cashier / Officer at the counter.

EDUCATION:

a. Bachelor of Business Administration with AIEM.

(Advanced Institute of Engineering and Management) b. Three Years B’com at Lala Lajpat Rai College of Commerce and Economics. A. Executive Secretary Perfect P.A. with Spearhead Training, Dubai. B. Advance E-Office with Zabeel Institute.

C. Microsoft Outlook 2000 with Executrain

D. ISO courses:

i. Internal Quality System Audit – 29th / 30th Sept. 1998 – ABS Services Inc. ii. ISO 9000:2000 The Changes QM 104 – 15th May 2000 Det Norske Veritas. iii. ISO 9001:2000 Quality Management System Standard – Awareness course Jan 2002- ABS Group. iv. ISO 9001:2000 QMS Awareness Seminar, Nov 2003, ABS Group Inc. v. ISO 9001:2000 Internal Quality Auditor Training Course – May 2004, ABS Group INC. vi. Lead Auditor’s Course – March 2011 – Bureau Veritas Certification. Visa Status - Husband’s Visa. / Holding UAE Driving License. I have been an active member and honorary secretary and treasurer for the International Institute of Marine Surveyor since 2011.

Supporting Member of International Institute of Marine Surveyors (SuppIIMS No.B 574).

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