Expanded proactive acquisition credit strategies using a data driven

strategy approach to maximize bookings, mitigate risk, and improve client experience in new to bank segments under the current state environment

Pivoted and provided analytical support with actionable insights to drive critical credit underwriting decisions in response to COVID19 pandemic

Improved credit capacity estimation tool that resulted in an increase in risk separation of over 100%

Developed Test and Learn strategy overlays regarding client acceptance and engagement that led to a reallocation of resources from lending credit to card products

Partnered with stakeholders, leading the technology, data infrastructure, and client journey teams across the bank to innovate and enable net new credit strategy opportunities

Scheduled and automated appropriate granular daily, weekly, and monthly reporting on select credit strategies in market Standardized strategy governance for OSFI audit purposes and supported team members in migrating to the new standard Chair of Employee Engagement committee, focused on employee enablement and working closely with senior leaders to take action on issues surrounding work-life balance, growth opportunities, professional development, and knowledge sharing across 8 teams and up to 90 people

VIVIAN

LUU

CARDS & CREDIT

STRATEGY MANAGER

I am a goal-oriented strategy manager with an

eye for detail, a passion for designing and

improving creative processes, and expertise

in credit cards and credit strategy

management.

SUMMARY

Proficient in: SQL, SAS, Microsoft Office

Intermediate in: Tableau, Python, R Studio,

MATLAB, Angoss Knowledge Seeker

Financial Modelling & Forecasting

Passed CFA Exam Level 1 (Dec 2018)

Product & Strategy Roadmapping

Product Life Cycle Management

Data Visualization

Risk Management - Credit & Operational

Coaching and Quality Management

PROFESSIONAL SKILLS

CONTACT

MANAGER, CARDS CREDIT STRATEGY

Royal Bank of Canada Jun 2018 - Current

EXPERIENCE

PROJECT ASSISTANT

KPMG Feb 2018 - Mar 2018

Supported the KPMG Business School team in transferring courses to a different learning platform on a two-month contract Provided KPMG employees TalentLink and KLearn support through the CLiX Team at KPMG

UNIVERSITY OF WATERLOO

Bachelors of Mathematics Class of 2018

Major in Financial Analysis and Risk Management

Waterloo Merit Scholarship

UW Apprentice Case Competition Semi-Finalist

EDUCATION

ACCOUNTING & FINANCE INTERN

Skypower Global May 2017 - Aug 2017

Determined optimal portfolio of dividend-yielding equities to finance a proposed 25-year solar project with 85% debt

Projected repayment and dividend payout schedule; implemented linear program to maximize annual profits and minimize DSRA Created presentation for CEO and Finance team with calculated IRR and simplified financial statements

Graphic Design

Digital Illustration

Volleyball

Taekwon-Do

Travelling

Swimming

Piano

ACTIVITIES & I NTERESTS

RBC Race for the Kids

RBC Canadian Open

Student Health Center

Mackenzie Health Hospital

VOLUNTEERING

adhxmg@r.postjobfree.com

647-***-****

Contact this candidate