Shaide Miah

E-mail: adhxh3@r.postjobfree.com Phone: 347-***-**** New York City, New York 11230

EXPERIENCE SUMMARY

Experience Lead software QA Engineer

Possess leadership abilities and skills, such as the ability to build teams and manage operational, organizational elements, and coaching and developing individuals

Strategic thinker and strong analytical skills, Ability to influence and motivate others

Analyze problems, detect root causes and resolve all issues

Excellent time management, planning, organization and prioritization skills

Support project teams to provide assurance that requirements, design, and other project deliverables meet standards, as appropriate

Develop, drive and execute test plans, test cases and scripts for functional, system integration, user interface, security, data validation type testing

Contribute to overall quality improvements, review quality management processes, identify potential gaps and propose solutions

Contribute to development of methodologies/ processes that measure QA effectiveness and identify opportunities for improvement, and drive related process improvement changes\

Create quarterly milestones for yearly improvement projects and set deadlines for the team to complete them.

Fully involve with SDLC and STLC from Verification to Validation.

Experience with manual and automation testing across numerous platform

Experienced working in Agile, Scrum and Waterfall environments.

Have extensive experience working in online/financial/e-commerce/insurance applications.

Experience Testing complex web-based user interfaces, client/server and Mobile OS/Devices (iPhone, iPad, Blackberry, Android) against new Builds and Release candidates.

Highly skill in analyzing Requirements documents, Functional Specification, Design Documents, User-stories, and outlining appropriate approach for testing

Experience with integrating test automation with manual execution

Have experience writing Test script using Selenium WebDriver and using web debugging tool like Fire Path and Firebug for finding elements locator.

Have Experience developing and executing test automation using Selenium WebDriver and using various framework

Experience in Build Management tools like Maven.

Excellent experience with source version control tools such as Git Hub, Bitbucket.

Experienced with HP Quality Center/ALM & JIRA/qTest for test management, bug tracking and reporting.

Proficient with web service testing using SoapUI and RESTclient

Hardworking, Dedicated, Flexible and versatile to adapt any new environment.

Excellent communication and inter personnel skills and ability to quickly learn new technology.

Empathetic self-motivator with solid interpersonal skills, achievement oriented

Have ‘can-do’ and ‘test to break’ attitude and great attention to details.

EXPERIENCES

W.W. Norton&Company.INC Sept 2016- Present

QA Lead

Key Responsibilities:

Defining quality standards and metrics for the current project/products.

Develop Master Test Strategy and Plan and provide walkthrough to Project Team

Working with stakeholders to ensure that the quality metrics is reviewed, closed and agreed upon.

Make the QA team aware of the Quality matrix and resolve all the queries

Develop and test the performance of the system to improve overall user experience

Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking.

Work closely on the deadlines of the project

Set Quality standards for the teams in various new testing technologies in the industry. This include finding new strategies for automation testing and day to day work process

Building up a team and choosing right number and skill set of resources.

Motivating team and taking informative quick decisions.

Maintaining cordial relationships between cross functional teams like development, configuration management, program management, product managers etc.

Negotiating with upper management with influential skills to buy in the ideas.

Focal point of contact for the QA team for all the escalations related to testing and Quality assurance

Sending crispy and clear status to the higher management

Seeking feedback from management when and wherever necessary.

Understanding and defining areas to calculate the overall risk to the project

Creating strategies to mitigate those risks and take necessary measures to control the risks

Create backup plans for all the testing strategies

Conduct team meetings at appropriate time to understand & review the current risks and motivate team to resolve the same

Ensure that the several testing and validation processes are improve continuously

Publish the improvements to all the stakeholders and depict the improvements using data points.

Work with the development team to ensure that the quality engineers get apt support like automation hooks or debug builds wherever and whenever possible.

Design and development of automated test frameworks, for regression, systems, integration, load and continuous testing during the development cycle

Conduct regression process meeting weekly basis to increase test coverage

Assist in the development, maintenance, and the provision of training on Quality Assurance procedures

Attend grooming session, product/features discovery, sprint planning, product stand-up, retrospective and weekly stakeholder check-in meeting

Participates in Release Management process including regression testing and post implementation validation

Conduct QA stand- up and weekly QA check-in with meeting

TheLadders.com, New York, NY

Senior QA Engineer/Team Lead Oct 2014 – Sept 2016

Key Responsibilities:

Define, develop and execute QA strategies to ensure success in all phases of product development

Write a test plan based upon requirements, develop functional automated & manual test scripts, and perform testing using a deep knowledge in software testing methodology and the system development life cycle.

Involve in all stages of Software Development Life cycle (SDLC) & Software Testing Life Cycle (STLC) to define early test plan

Develop and maintain any functional and regression tests to ensure code is functioning as designed and apply test methodology and product knowledge in the design of tests and testing strategies.

Work closely with the development team to ensure that defects are deal with in a timely and professional manner.

Successfully manage timelines, deliverables, resources as well as different sized QA teams including onsite-offshore team structures.

Create of specific product test plans, test suites, test scenarios, and test strategies that span a product’s lifecycle.

Provides detailed reporting to management on project status, risks, product health and readiness for release

Define architecture, design, and implementation of the QA Automation Framework

Create, advocate and coach test automation best practices to team members and build regression suite across multiple projects

Create automation scripts using Java in Selenium WebDriver for automation end to end functional testing

Create Automation API classes using page objects, Find by methods, abstract classes with Selenium WebDriver

Implemented Data Driven, Hybrid automation frameworks, Java, TestNG, Extent Report, Instance Classes.

Enhanced Test scenarios using Java programming features and TestNG Annotations with Method overload and Method override.

Working with Maven dependency on Selenium WebDriver using IntelliJ Ultimate

Configured Maven with Selenium jar files for JAVA automation projects and developed Maven project object model (POM).

Optimize coding skills in Java based on CSS & relative paths in X-Path including X-Path contains

Hands on experience using Git commands to create project in GitHub repository

Hands on experience using Version Control for commit, push and pull Java codes to repository

Created various reusable Classes & Methods in Selenium WebDriver

Performed Cross Browser & Parallel Testing in Selenium WebDriver

Analyze legacy systems which may lack formal technical requirements, develop test strategies

Drive increased test automation coverage in all areas

Performed extensive manual testing web, client server, and mobile application

Conduct Traceability Matrix for Test Coverage and review.

Working proactively with other departments to ensure the process documents contain appropriate coverage.

Attend QA meetings in deciding QA Test Strategies and defining data requirements for testing.

Improve efficiency by catching issues early

Informing the leadership team of any issues on accounts

Have extensive knowledge setting up UAT environment with internal stakeholders

Have extensive knowledge creating documentation on Confluence and SharePoint

Allstate Insurance, Roanoke, VA

QA Test Engineer Aug 2012 – Oct 2014

Key Responsibilities:

Used Functional Requirements Documents (FRD) and uses cases to developed Test Cases for thorough testing on the application.

Performed Smoke test, functional test (negative, positive), regression test, GUI testing end-to-end, integration test, Security, and sanity testing.

Performing extensive manual testing on the application and sharing test results.

Prepare Traceability Matrix for Test Coverage and review

Collect and report test results through various metrics reporting tools and communicating to key stakeholders on a regular basis.

Responsible for identifying the functional test cases for Regression Testing and automated these scripts using QTP and maintained previously automated testing scripts.

Used QTP to conduct Data Driven Testing by pulling multiple sets of data from a table.

Used HP performance center and conducted load and performance testing on the application to identify bottleneck.

Responsible for analyzing the requirements and the critical areas of the application to setup and execute baseline tests.

Interacted with project managers, developers, customer care, and help desk specialists to resolve software and testing issues.

Prepared Traceability Matrix for Test Coverage and review.

Performed Back End Testing using SQL Queries.

Involved in Data Integrity and data validation testing using SQL Queries.

Performed Back-end testing using Toad

Documented and reported the defects with evidence using HP Quality Center.

Used MS Outlook for communicating with the developers and other team members.

Participated in weekly meeting and discussed modification request with management team.

Prepare regular Status Reports to communicate quality assurance activities to manager

Applied Bank, Wilmington, DE

Junior QA Tester Nov 2010 – July 2012

Key Responsibilities:

Performing Manual and Automated Testing on the entire application/system

Responsible for writing test cases, documenting bugs, and communicating with Development to get them fixed.

Researched and analyzed the software requirements, workflows and designs to define detailed test suites, test cases, test data and procedures.

Created test cases from approved requirement and design documents and traced them to the relevant use cases.

Incorporated schedule and scope changes into the testing approach.

Reported and entered defects and issues in Clear Quest.

Performed Manual and Functional testing to test the functionality of the application and modules.

Validated test to check boundary conditions and error messages.

Helping QA Manager with test planning.

Investigating production issues.

Performed functional, GUI, regression testing, User Acceptance testing, and End-to-End testing.

Working on QA, Staging, UAT and live environments.

Developed SQL queries to perform backend testing of the database.

Performed regression testing using HP QTP, an automated test tool throughout all the phases of testing.

Created progress reports to ensure appropriate test coverage and results.

Created bug reports and test summary report and shared it with QA Manager and team

TECHNICAL SKILL SETS

QA Test Tools

JIRA, HP ALM, HP Quality Center, HP QTP/UFT, Selenium, LoadRunner, Bugzilla. QARA, zephyr. qTest

Methodologies

Agile, Scrum, Waterfall, Kanban

Technologies

Java, .Net, PL/SQL, SQL, XML, JSON, Ajax, Apache, HTML, HTTP, HTTPS, Java Script, SOAP, AWS, CRM, Salesforce, CSS, ISS, JBOSS, JSP, ASP, ETL

RDBMS

Oracle, SQL Server, MySql, SQL Developer, MS Access and DB2

Operating Systems

Windows(XP, 7,8, 10), Mac, iOS, Android, Unix, Linux, MS DOS

Other Apps

MS Office (word, Excel, PowerPoint, SharePoint, Access), Photoshop, MS Visio, Adobe

Browsers

Chrome, Firefox, IE, Safari, Opera

EDUCATION: Bachelor of Science, John Jay College - CUNY, New York

REFERENCE: Available upon request

Work Authorization: US Citizen

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