Manager Assistant

NAIM DJOKAJ

*** ********** ****** ******** ** ***22 646-***-**** ************@*****.***

Summary

Building management professional with industry experience seeking to transition into a greater role within Property Management. Strong competencies in relationship management and operational management with keen attention to detail, honed through property management concierge experience. Strong presentation skills.

Employment History

Douglas Elliman Real Estate-Concierge May 2018 – Present

•Provided residents of a 190-unit, luxury condominium building with swift and reliable residential services, managing a diversity of personality styles, and competing priorities

•Liaise between management company, resident manager and residents disseminating information in timely and appropriate fashion

•Partner with resident manager to strategically re-align staff plan and scheduling, ultimately reducing yearly budget cost

•Monitor and maintain log of all activities including contractor work and maintenance orders, incoming/outgoing visitors, packages and associated legal documents

•Field phone calls on a variety of issues with exceptional etiquette, keen retention of details and situational awareness

•Set up and manage property management software (Building Link) accounts for residents

•Monitor security cameras to enforce building policies and remain alert to potential threats

Charles H. Greenthal Management Corporation- Resident Manager Assistant April 2010 – May 2017

Assisted Resident Manager with building operations and Payroll

Provided residents of a 47-unit luxury condominium building with swift and reliable Residential services

Monitored and maintained log of all building-related activities including contractor work and work orders, incoming/outgoing visitors, inventory

Leadership experience:

Parisi Speed School - Strength and Conditioning Coach June 2014 – September 2014

Coached strength and conditioning classes for groups of between 3-10 athletes. Athletes ranged from JHS to Collegiate level. Competencies required assuming leadership role, setting up periodized programs to achieving quantifiable results when it came to improving strength, speed, endurance, rate of force development, and vertical jump in the facilities clientele.

Wayne YMCA-Volunteer March 2014 – June 2014

Volunteer experience included teaching populations ranging from adolescent youth to the elderly. I helped them improve fitness profiles through group ran classes so they can improve their quality of life outside the YMCA center. I also provided support in outreach programs and promotional activities for the community.

Education

William Paterson University

Graduation- August, 2014

Bachelor of Science in Kinesiology, Concentration in Exercise Physiology

Relevant Course work: Anatomy and Physiology, Biology, Chemistry, Biomechanics, Motor Learning, Special Populations, Economics, Corporate Finance, Financial Accounting, Statistics.

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