Divya Rathinam 303-***-****

Senior Software Tester adhxb0@r.postjobfree.com

Summary:

10+ years of experience in Information Technology as a Software tester with focus on Standalone, Web, Mobile, API and Client- Server applications in multi tier environment.

6+ years of experience as an offshore team coordinator working with a multi-national team in India.

Good Domain Knowledge of Health Care, Cloud Solutions, Sales, Textile and broadcast industries.

Strong knowledge of all phases of SDLC including Waterfall, Iterative and Agile methodologies with

Emphasis on Software testing life cycle.

In depth understanding of analyzing Use Cases and Business/Technical Requirements.

Professional experience in designing Test Cases and corresponding steps based on the business requirement document.

Expert in performing Internal and external Peer Review within and outside of the test team.

Expert in using JIRA, Team Foundation Server(TFS), Test Director, Bugzilla, Mercury Quality Center / HP ALM for test management and defect Purposes.

Proficient in assigning Defect Severity and communicating Defects to Change Control Board.

Hands-on experience in White box and Black box software testing.

Expertise in performing Manual, Functional and Non Functional Testing.

Well competent in Smoke, Component, Integration, System, Regression and Backend testing.

Proficient in generating Tractability Matrix to be used for mapping the requirement and test cases.

Well versed in performing Entrance and Exit criteria during test and production build.

Proficient in all phases of test life cycle start from Test planning, Test case creation, Test Execution,

Defect Tracking and Defect Management.

Expert in Replication of problems & generation of bug report and communicating it to the management.

Strong knowledge of DML, DDL, DCL, TCL to query RDMS database in verifying the accuracy of input and

Output data.

Strong software experience in Database testing with help of SQL and PL/SQL.

Took on additional responsibilities of validating, executing, updating existing smoke/regression Test Runner automation scripts as well as creating new scripts.

Well versed in preparing Documentation like Test Cases, Peer reviews, Defects and Defect Reports.

Proficient in User acceptance testing to verify the end user expectation has meet or exceeded.

Excellent communication skills with strong understanding of interpersonal skills.

Can work independently or work within a team environment.

Education:

Masters in Information Technology – Passout Year 2002– Bharathidasan University, Tiruchirappalli,

Tamil Nadu, India.

Bachelors in Computer Science – Passout Year 2000 - Bharathidasan University, Tiruchirappalli,

Tamil Nadu, India.

Certification in Software Testing - India.

Certification in Agile - USA.

Technical Skills:

Testing Tools : Azure DevOps, Jira, TFS, Quality Center, Test Director, Quick Test Pro.

Operating Systems : Windows 10/7/XP/Vista/2000/NT, Unix, Linux

Languages : .NET, Java, J2EE, XML, C#, C++, VB, SQL

RDBMS/Databases : SQL Server 2008, Oracle 11g,, MS Access

Database Browser : Toad, DB Visualizer, SQL Server Management Studio

ETL Software : Informatica, Pentaho

API Tools : Postman, Swagger

Mobile Emulator : Chrome for Android, Safari for iOS

Professional Experience:

Company: Aureus Tech Systems, Centennial, CO Date: Jan 2019 – Current

Project: PRODUCT DISTRIBUTION & DOCUMENT PUBLISHING SYSTEM

Role: Co-ordinator/Senior Software Tester/ QE Lead

Company Details:

Worked for the client - Allergan which focused on developing, manufacturing pharmaceutical, device, biologic, surgical, regenerative medicine products and distributing for patients around the world.

As a Sr. Software tester, my responsibilities included testing of "EU-MDR" Allergan supply chain cloud application for selling and distribution of drug products from the point of production to the entire distribution supply chain like drug wholesalers, various local suppliers, direct sale pharmacy chains and hospital chains.

In addition, my responsibilities included testing of "Uploading and Reviewing" product documents, which supports wide range of 'Product Documents Publishing System' for the Allergan internal users.

Roles & Responsibilities:

Participating in all Agile ceremonies which includes Scrum, Grooming, Planning, retrospective and sprint review demo meetings.

Performed QE Lead activities to distribute Sprint assignments to the team for the Sprint.

Mentoring new QE resources/Junior QA to ensure they are following processes, standards as well as testing methods to bring them up to speed.

Performing onsite Co-Ordinator responsibilities in sending daily meetings notes and recorded meeting video links. Also set-up sync up calls and have daily communication with offshore teams.

Responsible for sending business flow/ testing documentation with sample data to offshore for all new features introduced in the sprint.

Working closely with BA, Developers and Scrum Master on User Stories and defects requirements for creating test designs with test cases, test steps and expected results in Azure DevOps.

Strong testing experience with Salesforce software, which was used to capture sales leads and opportunities that feeds into the Allergen supply chain module for converting into sales orders.

Executing User Stories/defects test cases and documenting the actual vs expected results.

oInvolves UI testing using different types of testing methods (smoke, component, functional,

Non- functional, black/white box, Integration, system testing and regression testing).

oInvolves cross-browser testing.

oInvolves Mobile usability testing of portal using Chrome emulators for Android and iOS.

oInvolves using Swagger for testing REST APIs.

Reviewing team test cases & defects to ensure client standards were being met and that all acceptance criteria have a test associated with them.

Participating in BUG Council meetings to triage the open bugs and modify severity.

Reporting Bugs in Azure DevOps tool with detailed bug description, steps to reproduce, severity with issues screenshots.

Performing Regression testing before every release to verify the new features did not regress the software.

Performing the final User Acceptance testing in Staging before deployed to production environment.

Environment: Windows 10 Pro, .Net, Java Scripts, Azure DevOps, Mobile testing and Swagger (API testing), SQL Server Management Studio 2008.

Company: Hosting Inc, Denver, CO Date: Dec 2013 – Dec 2018

Project: Customer Cloud Provisioning Portal Role: Senior Software Tester

Company Details: Hosting provides companies with business cloud solutions from Public to Private to Hybrid Cloud Hosting that helps them design, build, migrate, manage and protect data assets throughout the cloud lifecycle.

Hosting’s Customer Portal empowers end users to provision and manage their own cloud resources from Hosting as well as other leading cloud solution vendors like AWS and Azure.

Roles & Responsibilities:

Strong knowledge and understanding of Customer Portal business and functional requirements.

Working in Agile Scrum methodology for Customer Portal development and support.

Key contributor in the Backlog grooming and Sprint planning meetings to help the scrum team review requirements, create stories with acceptance criteria and estimate the story points.

Working closely with BA, Developers and Scrum Master on User Stories and defects requirements for creating test designs with test cases, test steps and expected results.

Responsible for daily coordination with Offshore Project Lead and team in India and providing knowledge transfer on sprint tasks for Test Runner automation test scripts creation.

Responsible for deploying the required Portal builds and patches into the QA environments.

Creating and setting up test data for ordering & provisioning VM in Hosting Order placement application.

Working experience in salesforce application for verifying user account and VM order creation.

Executing User Stories/defects test cases and documenting the actual results vs expected results.

oInvolves the databases/UI testing using different types of testing methods (smoke, component, functional, black/white box, Integration, and system testing).

oUsing MS SQL Server to create queries for validation of data in the databases.

oInvolves cross-browser testing.

oInvolves Mobile usability testing of portal using Chrome and Safari browser emulators for Android and iOS.+

oInvolves using Postman for testing portal REST APIs.

Using the Agile tool TFS to update stories, upload test results, enter/assign defects and track status.

Reporting Bugs in TFS with detailed bug description, steps to reproduce and severity.

Participating in Bug triage meetings to discuss the open bugs and modify priority and severity.

Performing Regression testing in each release to verify that the new features did not regress the software.

Performing the final User Acceptance testing in Staging before deployed to production environment.

Providing valuable feedbacks in Sprint Retrospective meetings on the current Sprint execution to improve the future sprints.

Responsible for training new QE resources on the Portal process and testing methods to get them up to speed.

Took on additional responsibilities of validating, executing, updating existing smoke/regression Test Runner automation scripts as well as creating new scripts.

Environment: Windows 10, .Net, Java Scripts, TFS, Mobile testing and POSTMAN (API testing), SQL Server Management Studio 2008.

Company: Maximus Inc, Denver, CO Date: Sep ’11- Nov 2013

Project: Generic Enrollment Functionality Software (GEF) Role: Software Tester

Company Details: MAXIMUS develops solutions for connecting people to public programs in the health care and human services industry. The company engages in the administration and access management for public programs in the United States.

Generic Enrollment Functionality (GEF) Software is a public health web application, which tracks the member’s enrollment, transfer and disenrollment of various States’ Health Plans. GEF software also allows the state to assign Provider(s) to eligible members and maintain the member’s eligibilities through it.

Roles & Responsibilities:

Working in Scrum (Agile) methodology for GEF module development and maintenance projects.

Having clear understanding of the GEF business logic and the system as a whole.

Attending the Backlog grooming/Sprint Planning meetings from QA to help the scrum team review requirements, write user stories with acceptance criteria and estimate the story points.

Working closely with BAs, developers and DBAs on User Stories and defects for any clarifications and writing test cases, test steps and expected results.

Responsible for deploying the required ETL/GEF builds into the QA environments.

Setting up data using the Extreme Translator software and commands to load daily transaction files and transform the data from the LANDING tables (source) to the GEF tables (target).

Written several SQL statements to confirm successful data transfers between source and target tables.

Experience with using SQL query language to build and use queries for testing and data preparation purposes.

Involved in testing data reports. Written several SQL queries for validating the front-end application with backend data.

Testing User Stories/defects test cases and documenting the actual results vs expected results.

oInvolves the databases/GUI testing using different types of testing methods (smoke test, component test, functional, black/white box, Integration, Performance and system tests).

oUsing MS SQL Server to create queries for validation of data in the databases.

oUsing UNIX shell scripts to run Pentaho jobs and transformations for the ETL process.

Using the Agile tool JIRA to update stories, upload test results, enter/assign defects and track status.

Participating in BUG Council meetings to triage the open bugs and modify severity.

Reporting Bugs in JIRA with detailed bug description, steps to reproduce, severity with issues screenshots.

Participating in BUG Triage meetings to discuss the open bugs and modify priority and severity.

Performing Regression testing before every release to verify the new features did not regress the software.

Performing the final User Acceptance testing of the application before it was deployed to production environment.

Contributing to the Sprint Retrospective meetings with valuable feedbacks from the current Sprint execution to improve the future sprints.

Helping QE Lead to distribute Sprint assignments to the team for the upcoming Sprint.

Responsible for training new QE resources on the ETL/GEF process and testing methods to get them up to speed.

Environment: Windows 7, Unix, .Net, Jira, MRemote, FileZilla, SQL Server Management Studio 2008.

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