Shane Thoen
440-***-**** adhx7d@r.postjobfree.com
SKILLS:
Accounts Payable Processes
Computer Hardware/Software
Customer Service/Support
Data Entry
Documenting/Record Keeping
E.D.I. Software
Electronic Spreadsheet Formatting
File System Development/Maintenance
Invoice Processing
Mail Processing/Delivery
Microsoft Office
Microsoft Windows
Office Equipment Operation/Maintenance
Software Testing
Word Processing Formatting
WORK EXPERIENCE:
Freelance – General IT Personnel
January 2009 – Present Middleburg Heights, Ohio
Troubleshoot and repair PC hardware and software.
Perform security and software updates.
Removal and cleanup of viruses, malware, and spyware.
CT Logistics – Data Processor
July 2019 – August 2020 Parma, Ohio
Prepare invoices using data import methods.
Process invoices for payment using EDI and KFI software.
Identify and correct data entry errors.
Manage and organize records for filing or recycling.
Intralot – OBT Technician
September 2018 – April 2019 Strongsville, Ohio
Assembly and disassembly of Photon terminals.
Run hardware and software tests to ensure proper functionality.
Troubleshoot hardware and software when issues arise.
Starfish Computer Corporation – Help Desk Ticketer
May 2018 – June 2018 North Olmsted, Ohio
Receive incoming calls and create help desk tickets.
Lorain County Community College – Hardware Consultant
February 2018 Elyria, Ohio
Assembly and installation of Cradlepoint Routers and HP Workstations.
Air Filter Factory – Web Content Authoring and Management
April 2016 – January 2017 Vermilion, Ohio
Create, publish, and update web content.
Optimize online storefront visibility and functionality using WordPress and Google AdWords.
EDUCATION:
DeVry University – Bachelor’s Degree
Multimedia Design and Development
February 2016
Vermilion High School – High School Diploma
June 2005
MILITARY EXPERIENCE:
United States Marine Corps – Administrative, Personnel Clerk
September 2005 – April 2007 1st F.A.S.T. H&S Company, Naval Station Norfolk, Norfolk, Virginia
Honorable Discharge
Perform personnel and general administrative duties utilizing manual and automated information systems to prepare documents.
Collect detailed personnel information to draft and finalize work orders for worldwide deployment.
Verify and maintain the accuracy of personnel record information contained in the MCTFS databases.