Desktop Support Engineer
Resume:
RESUME
RASHEEDAHAMED.A
B.TECH (I.T),DECE
Mobile: +91-995*******
E-mail: adhx5n@r.postjobfree.com
Objective:
To enhance my working capacities, Professional skills and to serve my organization in a best possible way with sheer determination, commitment and passion and thereby utilize my knowledge coupled with experience to convert organization’s goal into reality and also ensure a steady growth for myself. Knowledge Preview
Technical Skills : A+, N+, CCNA Routing & Switching Operating system : Windows XP,7,8,10, Server 2008r2, Server 2012r2 Programming Language : C, C++
Data base : My SQL.
Cisco Id : CSCO12772132
Executive Summery
Seven years of experience in the Information Technology industry and Extra Low Voltage System.
Having experience in enterprise-level implementation of Desktop & Server, integration and support.
Good exposure with Monitoring Network which includes configuration and troubleshooting of CISCO Switch and Router
Excellent problem solving skills with a strong technical background and good interpersonal skills Technical skills Overview
Networking – Routing & switching Technologies.
Routing Protocols – RIP V2, EIGRP, OSPF
LAN Technologies - TCP/IP, VLAN, Ether channel, STP
Security-Access list
Wan Technologies
Experience Details:
Total Experience: 7 Years
Responsibilities:
Supporting Windows XP, 7, 8,10 desktop/PCs
Experience troubleshooting hardware issues and replacing hardware on desktop PCs
Experience installing software, updates on Desktops
Configuration Microsoft Outlook, and backup
Installations of Anti-Virus and Other Application Software
Installations of printer and network printer
Handing crimping tool to crimp RJ 45 cable
Knowledge in Windows Server DHCP, AD and Group Policy
Remote Infrastructure Support to Client
Troubleshooting hardware and software issues Desktop, Server
Administrate and maintain the existing Network Infrastructure.
Working knowledge of TCP/IP, PC Hardware, Microsoft Windows products
Provided on-site support for all company related software and hardware located in companies internal offices and at clients sites.
Planned, Designed, Implemented and Documented Whole Network infrastructure including Network Diagram, choosing network device and Servers, IP calculation and Sub netting with Internet usage policy for new branches.
Implemented Cisco L3 and L2 switches with VLAN, STP, Ether Channel to ensure network proper redundancy
Troubleshooting of routing &switching network issues.
Configure and managing Wi-Fi routers
Troubleshooting through remote (team viewer, AMMYY admin)
Installation of CCTV camera and Configuration of DVR
Knowledge in ELV Systems (CCTV, Fire Alarm, Door Access, Security system, ) Technical Trading Co. LLC (Oman)
07.04.2016 to 01.04.19 (4 Years)
Role: Electronics Technician (IT & ELV systems)
Project: Maintenance of Sultan Qaboos University (Muscat) Innovation IT Infra Solution
14.01.2013 to 14.01.2016 (3 Years)
Role: Desktop Support Engineer
Academic Details:
Course Institution Board/
University
Year of
Completion
Marks%
B.Tech
(I.T)
Pannai College of
Engineering and
Technology, Sivagangai.
Anna
University,
Chennai
2012
71.9
Diploma
(ECE)
Sri Muthalamman
Polytechnic college
Paramakudi.
DOTE
2009
68.58
SSLC
De Britto Higher
Secondary School
Devakottai.
State Board
2006
81.6
Certification:
.
CCNA (Cisco Id : CSCO12772132)
Diploma in Cell Phone Service in CSC.
In plant training on BSNL Telecom at Sivagangai.
CCNA on Sansbound networking school at Chennai.
Personal Profile:
Father’s name : Mr. J. Ameer Ali
Nationality : Indian,
Date of Birth : 25
th
Jan. 1991,
Age : 29
Gender : Male,
Marital status : Married,
Languages known : English, Tamil, Hindi, Malayalam Religion : Islam,
Alternate E-mail Id : adhx5n@r.postjobfree.com
Permanent Address : 2/156, West street,
Nambuthalai,
Ramanathapuram (D.T),
Tamilnadu, India,
Pin-623403.
Declaration:
I here by declare that all the details furnished above are true to the best of my knowledge and belief.
Place: Yours sincerely,
Date: (A.RASHEED AHAMED)
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